Gaming associates are employed by casinos to provide customer service and general operations support. The duties of a gaming associate may include greeting guests and answering any questions they may have about the casino or specific games. Gaming associates also help oversee operations on the floor, ensuring that dealers are collecting bets handling money per the supervisor’s guidelines. A gaming associate needs strong interpersonal, communication and math skills. Most entry-level positions require a high school diploma and provide on-the-job training.