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Funeral Jobs in Quebec (NOW HIRING)

Excellentes competences en matiere de service a la clientele. ----- Manage the daily operations of a single Care Center location and single line of business within the Funeral Home industry. Foster a ...

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Funeral information

See Quebec salary details

$20.5K

$51.8K

$81K

How much do funeral jobs pay per year?

As of Aug 8, 2026, the average yearly pay for funeral in Quebec is $51,807.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $62,500.00 per year, depending on experience, location, and employer.

What roles are there at a funeral?

At a funeral, common roles include funeral director, who manages arrangements and logistics; embalmers and funeral service workers, who prepare the body; and officiants or clergy, who lead the ceremony. Support staff such as grief counselors and administrative personnel may also be present to assist families and coordinate services.

What are funeral jobs called?

Funeral jobs are commonly called funeral service roles and include positions such as funeral director, mortician, embalmer, and funeral service assistant. These roles typically require knowledge of embalming, grief counseling, and handling legal documentation, often supported by relevant certifications or licenses.

What are jobs in the funeral industry?

There are several different jobs in the funeral industry, and the qualifications and responsibilities vary by position. Some funeral service workers focus on administrative aspects of death, such as helping their clients to notify the proper authorities, including the Social Security department, insurance companies, or other state and local agencies that record death certificates. Morticians perform some of those functions but are also certified to perform services like embalming a body for display before the burial service. Funeral managers oversee the budgets and other administrative issues relevant to the business and the service itself.

What are some common challenges faced by funeral directors when coordinating services with grieving families?

Funeral directors often encounter the challenge of balancing compassionate support with the logistical complexities of arranging services. They must sensitively guide families through difficult decisions while managing time-sensitive details such as permits, transportation, and service scheduling. Ensuring cultural and religious preferences are respected, and handling unexpected changes, are also common aspects of the role. Effective communication, empathy, and strong organizational skills are key to navigating these challenges successfully.

What is the difference between Funeral vs Embalmer?

AspectFuneralEmbalmer
CredentialsFuneral Director License, state-specific licensingEmbalmer License, often the same as Funeral Director license
Work EnvironmentFuneral homes, cemeteries, memorial servicesFuneral homes, embalming labs, preparation rooms
Employer & IndustryFuneral service providers, cemeteriesFuneral homes, mortuaries

Funeral directors oversee funeral arrangements, coordinate services, and handle client needs, while embalmers focus on preparing bodies through embalming and restorative work. Both roles often require similar licenses and work within the funeral industry, but their primary responsibilities differ. Understanding these distinctions helps in choosing the right career path or service provider.

What are the key skills and qualifications needed to thrive as a funeral director, and why are they important?

To thrive as a Funeral Director, you need knowledge of mortuary science, funeral service practices, and typically must hold a state license or relevant certification. Familiarity with embalming techniques, funeral arrangement software, and compliance with legal and health regulations is essential. Compassion, strong communication, and organizational skills help in providing support to grieving families and managing multiple service details. These abilities ensure dignified services, regulatory compliance, and sensitive guidance for clients during difficult times.

What is a funeral director?

Funeral directors, also known as morticians or undertakers, are professionals who manage and coordinate all aspects of funeral services. Their responsibilities include arranging the details of the funeral ceremony, preparing the body, handling legal documentation, and offering support to grieving families. They may also coordinate transportation, provide casket and urn options, and help families make important decisions during a difficult time. Funeral directors ensure that all services are conducted with respect and according to the wishes of the deceased and their loved ones.
What are the most commonly searched types of Funeral jobs in Quebec? The most popular types of Funeral jobs in Quebec are:
What job categories do people searching Funeral jobs in Quebec look for? The top searched job categories for Funeral jobs in Quebec are:
Infographic showing various Funeral job openings in Quebec as of August 2026, with employment types broken down into 50% Full Time, and 50% Part Time. Highlights an 50% In-person, and 50% Remote job distribution, with an average salary of $51,807 per year, or $24.9 per hour.

Directeur de Centre de Services (pcc) | Care Center Manager

Service Corporation International

Full-time

Re-posted 25 days ago


Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services


Job description

Our associates celebrate lives. We celebrate our associates.

Consider the possibilities of joining a Great Place to Work!

RESUME DU POSTE

Gerer les operations quotidiennes d'un centre de services et d'un secteur d'activite dans le domaine funeraire. Nourrir un sentiment d'appartenance a une succursale et de fierte du personnel, gerer les couts de maniere disciplinee et encourager une croissance rentable du volume de cas. Responsable de la planification a court terme ainsi que de l'atteinte des objectifs annuels en matiere de recettes de ventes et de cibles de production, des objectifs de profits et pertes (P&L), du developpement d'un personnel professionnel et efficace et du depassement des attentes des familles clientes.

RESPONSABILITES DU POSTE

Gestion financiere

  • Travailler avec les dirigeants locaux et du territoire pour developper le plan d'affaires annuel, le budget et les objectifs financiers, de production et de revenus.
  • Responsable du suivi et de la realisation des objectifs financiers annuels.
  • Approuver les depenses et les factures, y compris les heures supplementaires.

Operations

  • Gerer les activites quotidiennes en veillant a la ponctualite des services
  • Veiller a ce que les pratiques operationnelles de la succursale soient conformes aux reglementations federales et provinciales applicables et aux politiques de l'Entreprise.
  • Etablir les objectifs et les priorites du centre/succursale.
  • Presenter et communiquer efficacement les strategies, les valeurs et les objectifs de l'Entreprise et du territoire au personnel.
  • Gerer les responsabilites, les attentes et les obligations de rendre compte des superviseurs de premiere ligne.
  • Collaborer avec la direction locale pour le partage des ressources, les idees et les ameliorations commerciales ou operationnelles.
  • Travailler avec la direction du territoire et les departements de l'Entreprise sur les besoins et les ameliorations en matiere de produits, de processus et de technologie.
  • S'assurer de l'entretien des installations et maintenir les terrains dans un etat propre, soigne et fonctionnel, en prevoyant un budget approprie pour les reparations, y compris l'equipement et le mobilier.

Developpement du personnel

  • Developper une equipe forte, confiante et fiable.
  • Comprendre les aspirations professionnelles des membres de l'equipe et leur proposer des projets pour developper leurs competences et/ou combler leurs lacunes.
  • Surveiller les exigences en matiere de formation et de permis, en veillant a ce que le personnel recoive une nouvelle formation ou un nouveau permis avant l'expiration de celui-ci.
  • Responsable de la selection des candidats, de l'embauche et de la promotion du personnel, des evaluations de performance, des plans de developpement et des licenciements.
  • Collaborer avec les ressources humaines et la direction du territoire pour le recrutement et la fidelisation.

Autre

  • Participer dans les organisations communautaires, civiles ou autres pour promouvoir la succursale et l'Entreprise
  • Elaborer et mettre en uvre des plans pour ameliorer l'indice de satisfaction de la clientele et les commentaires en ligne de la communaute.

Exigences MINIMALES

Formation

  • Diplome d'etudes secondaires ou l'equivalent
  • Etre titulaire d'un diplome d'etudes techniques en services ou sciences funeraires, de preference
  • Baccalaureat en sciences funeraires lorsque la loi de la province l'exige.

Certification/Permis

  • Licence d'embaumement requise pour le Directeur de Centre de services, conformement a la legislation de l'Etat ou de la province et aux prescriptions de chaque conseil d'Etat.

Experience

  • Au moins cinq (5) ans d'experience dans l'industrie dans une discipline applicable avec des responsabilites progressivement accrues
  • Minimum (2) ans d'experience dans la gestion de personnel ou de projets.
  • Experience en matiere de budgetisation et de controle des depenses, de preference.

Connaissances, competences et aptitudes

  • Capacite a travailler les soirs et les week-ends.
  • Sens aigu des finances et des affaires.
  • Maitrise de MS Office.
  • Competences interpersonnelles professionnelles ainsi que sensibilite culturelle et tact pour interagir avec une variete de cultures et de barrieres linguistiques.
  • Excellentes competences en matiere de service a la clientele.

-------------------------------

Manage the daily operations of a single Care Center location and single line of business within the Funeral Home industry. Foster a sense of ownership in the location and pride in the staff, manage costs in a disciplined manner, and encourage profitable case volume growth. Responsible for short-term planning as well as achieving annual sales revenue and production targets, Profit & Loss (P&L) goals, developing a professional and effective staff, and exceeding client family expectations.

JOB RESPONSIBILITIES

Financial Management

  • Work with local and Market Leadership to develop annual business plan and budget as well as financial, production and revenue goals
  • Accountable for monitoring and achieving annual financial goals
  • Approve expenditures and invoices including overtime

Operations

  • Manage the daily activities ensuring on-time services
  • Assure the location's operating practices comply with applicable federal and state regulations and Company policies
  • Establish location goals and priorities
  • Effectively present and communicate Company and Market strategies, values, and goals to staff
  • Manage frontline supervisor's responsibilities, expectations, and accountabilities
  • Collaborate with local Management for resource sharing, ideas, and business or operational enhancements
  • Work with Market Leadership and Corporate Departments on product, process, and technology needs and improvements
  • Ensure the maintenance of facilities, and grounds are clean, manicured, and working order, budgeting appropriately for repairs including equipment and furniture

People Development

  • Develop a strong, trusting, and reliable team
  • Understand team members' career aspirations and provide assignments to develop skills and or close gaps
  • Monitor training and licensing requirements, ensuring staff is re-trained/licensed prior to expiration
  • Responsible for screening candidates, hiring and promoting staff, performance reviews, developmental plans and terminations
  • Collaborate with Human Resources and Market Leadership for recruiting and retention

Other

  • Participate in community, civic, or other organizations as a part of the local promotional efforts of the location and the Company
  • Develop and or implement plans to improve customer satisfaction index and on-line community reviews

MINIMUM REQUIREMENTS

Education

  • High school diploma or equivalent
  • Technical school diploma or Mortuary Science or Bachelor's degree in Mortuary Science

Certification/License

  • Embalming license required

Experience

  • Minimum five (5) years industry experience in the applicable discipline with progressively increased responsibilities
  • Minimum (2) years of experience managing people or projects
  • Budgeting and expense control experience strongly preferred

Knowledge, Skills and Abilities

  • Ability to work evenings and weekends
  • Financial and business acumen
  • Proficient in MS Office suite
  • Professional interpersonal skills as well as cultural sensitivity and tactfulness to interact with a variety of cultures and language barriers
  • Excellent customer service skills
Postal Code: G7H 1S6Category (Portal Searching): OperationsJob Location: CA-QC - Chicoutimi

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