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Funeral Service Assistant Jobs in Quebec (NOW HIRING)

Service Corporation International

... assister a des seminaires de groupe. * Obtenir des references des familles servies par les ... services to protect families in the future * Collaborates and teams with funeral directors ...

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Funeral Service Assistant information

See Quebec salary details

$7

$16

$28

How much do funeral service assistant jobs pay per hour?

As of Jul 18, 2026, the average hourly pay for funeral service assistant in Quebec is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $19.47 per hour, depending on experience, location, and employer.

How to become a funeral service assistant?

To become a funeral service assistant, candidates typically need a high school diploma or equivalent and should develop skills in communication, organization, and compassion. Some employers may require on-the-job training or certification in funeral service practices, and familiarity with funeral home operations is beneficial. No formal licensing is usually required for entry-level roles, but additional certifications can enhance job prospects.

What qualifications do I need to be a mortuary assistant?

To become a funeral service assistant, candidates typically need a high school diploma or equivalent. Some employers prefer prior experience in healthcare or customer service, and on-the-job training is common; certification is not usually required but can enhance job prospects.

What are Funeral Service Assistants?

Funeral Service Assistants are professionals who support funeral directors in the planning and execution of funeral services. Their duties often include preparing the venue, transporting flowers and remains, assisting mourners, and ensuring that services run smoothly. They may also help with administrative tasks, such as maintaining records and completing paperwork. Funeral Service Assistants play a crucial role in providing compassionate support to grieving families and ensuring that all aspects of the service are handled with dignity and respect.

What is the difference between Funeral Service Assistant vs Funeral Director?

AspectFuneral Service AssistantFuneral Director
CredentialsHigh school diploma, on-the-job trainingLicensing, funeral service education
Work EnvironmentAssist with funeral arrangements, setup, and support staffManage funeral services, client consultations, and administrative tasks
Industry UsageSupport role in funeral homesLeadership role overseeing funeral operations

Funeral Service Assistants typically support funeral homes by helping with setup, transportation, and client support, often requiring minimal formal education. Funeral Directors hold licensing and manage entire funeral services, including client consultations and administrative duties. While both roles work closely within the funeral industry, Funeral Service Assistants focus on operational support, whereas Funeral Directors lead and coordinate funeral arrangements.

What are some common challenges Funeral Service Assistants face when supporting grieving families?

Funeral Service Assistants often encounter the challenge of providing compassionate support to grieving families while maintaining professionalism and composure. Balancing empathy with the practical responsibilities of setting up services, assisting with ceremonial arrangements, and coordinating logistics can be emotionally demanding. Additionally, adapting to last-minute changes and managing sensitive situations with discretion requires strong interpersonal skills. This role is well-suited to individuals who are emotionally resilient and able to offer comfort in difficult moments.

What are the key skills and qualifications needed to thrive as a Funeral Service Assistant, and why are they important?

To thrive as a Funeral Service Assistant, you need knowledge of funeral service procedures, attention to detail, and typically a high school diploma or equivalent. Familiarity with scheduling software, basic office equipment, and sometimes state-specific certifications is useful. Strong interpersonal skills, compassion, and professionalism are essential for supporting grieving families and working with funeral directors. These abilities ensure respectful service, smooth operations, and emotional support during sensitive situations.

How long does it take to become a mortuary assistant?

Becoming a funeral service assistant typically requires completing a high school diploma or equivalent, followed by on-the-job training that can last from a few weeks to several months. Some positions may also require certification or training in areas such as embalming or health and safety procedures, which can extend the preparation time.

How much do funeral assistants get paid?

Funeral service assistants typically earn between $25,000 and $40,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants or those with specialized skills can earn higher wages. Compensation often includes benefits such as health insurance and paid time off.
What job categories do people searching Funeral Service Assistant jobs in Quebec look for? The top searched job categories for Funeral Service Assistant jobs in Quebec are:
What cities in Quebec are hiring for Funeral Service Assistant jobs? Cities in Quebec with the most Funeral Service Assistant job openings:
Funeral Service Assistant jobs near you
Assistant(e) aux services funeraires | Funeral Services Assistant

Assistant(e) aux services funeraires | Funeral Services Assistant

Service Corporation International

Rosemere, QC

Part-time

Re-posted 27 days ago

Service Corporation International rating

6.8

Company rating: 6.8 out of 10

Based on 93 frontline employees who took The Breakroom Quiz

3rd of 8 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.

Fournir un soutien administratif aux operations funeraires. D'autres responsabilites incluent : rencontrer le public, repondre aux questions et fournir des renseignements sur les funerailles et la cremation et sur tout autre sujet associe, repondre au telephone de facon courtoise et polie, aider aux funerailles, aux commemorations et aux autres services ou ceremonies comme requis par les clients de la maison funeraire et de la direction. Assister a la rencontre mensuelle du personnel est requis.
L'Assistant aux services funeraires doit s'acquitter de ses responsabilites en respectant les valeurs et la mission de l'entreprise et en accord avec les politiques et les procedures de celle-ci.
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Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.

RESPONSABILITES DU POSTE

  • Preparer les services, y compris l'installation et la livraison des arrangements floraux, des chaises, des cercueils, des urnes, des photos ou autres souvenirs des familles clientes, ainsi que de s'assurer de l'entretien et l'entreposage adequats de l'equipement.

  • Preparer tout document necessaire aux services, aux cremations, a l'entretien, comme indique par la direction.

  • Aider a preparer respectueusement la depouille, y compris l'habillage et le deplacement de la personne decedee, ou de l'operation du crematorium, comme permis par la loi et en accord avec les reglements de l'entreprise.

  • Executer des taches administratives comme repondre au telephone, operer une telecopieuse, un ordinateur, un telephone a lignes multiples, un systeme de paiement par carte de debit, une machine a ecrire, une machine a affranchir et a peser, et faire fonctionner un systeme stereo/video.

  • Faire des livraisons de fleurs, la cueillette de fournitures ou autres documents, etc.

  • Servir de guide, stationner des voitures et faire du transport d'equipement ou de personnes.

  • Conduire les vehicules de la maison funeraire pour les services et aller chercher des familles.

  • S'assurer que des rafraichissements soient offerts (la ou permis par la loi).

  • Aider pendant les expositions, les ceremonies de commemoration et les services funeraires, y compris l'installation dans la salle d'exposition et la chapelle, l'habillage et la mise en cercueil, la livraison de fleurs et d'objets appartenant a la famille.

  • Preparer tout document necessaire aux services, aux cremations, a l'entretien, etc.

  • Accueillir et recevoir les familles clientes ou d'autres personnes qui voudraient avoir de l'information et de l'aide.

  • Repondre aux besoins de la famille durant un service ou une exposition.

  • Pourrait, de facon ponctuelle, devoir nettoyer et entretenir les vehicules de la maison funeraire.

ExigencesMINIMALES

Formation

  • Diplome d'etudes secondaires ou l'equivalent.

Experience

  • Une experience dans le service a la clientele ou en ventes, de preference

  • Efficace avec la suite MS Office et des bases de donnees, de preference, ou la capacite et la volonte d'apprendre.

Permis

  • Permis de conduire issu par la province valide et un dossier de conduite acceptable.

Connaissances, competences et aptitudes

  • Capacite a travailler en equipe et a communiquer efficacement

  • Capacite a travailler avec gentillesse et avec de la compassion pour la personne decedee et les familles

  • Capacite a se contenir dans des situations difficiles

  • Avoir de bonnes competences en communication ecrite et verbale

  • Capacite a garder la confidentialite

  • Capacite a travailler en equipe avec ses collegues pour accomplir des taches

  • Capacite a travailler le soir et le weekend

  • Capacite a soulever jusqu'a 23kg (50livres); a pousser/tirer jusqu'a 90kg (200livres).

Conditions de travail

Les facteurs suivants peuvent s'appliquer a l'environnement de travail associe a cet emploi:

Environnement de travail

  • Travail a l'interieur et a l'exterieur en toutes saisons et dans toutes les conditions meteorologiques

  • Tenue professionnelle exigee lors des contacts avec les familles

  • Conduite de vehicules de l'entreprise, avec ou sans passagers, dans le quartier environnant dans toutes sortes de conditions de circulation.

Postures de travail

  • Periodes frequentes et continues en position debout, jusqu'a 6 heures par jour

  • Monter frequemment des escaliers pour acceder aux batiments

Exigences physiques

  • Capacite a soulever jusqu'a 23kg (50livres); a pousser/tirer jusqu'a 90kg (200livres)

  • Effort physique exigeant une dexterite manuelle, y compris l'utilisation de documents, de calculatrices, d'ordinateurs et du telephone.

Heures de travail

  • Travailler au-dela des heures de travail regulieres, incluant le soir, le weekend et les fetes

  • Deplacement local

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Job Responsibilities

  • Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
  • Prepares documents related to services, cremations, maintenance, as directed by management
  • Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
  • Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
  • Run errands such as for floral delivery, picking up of supplies, documents, etc
  • Serves as an usher and may park cars or perform any transportation requirements.
  • Drives Funeral Home vehicles for services and picking up families
  • Ensures refreshments are available (where allowed by law)
  • Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
  • Prepares documents related to services, cremations, maintenance etc.,
  • Greets and receives client families and / or other persons entering the office for information and assistance
  • Accommodates the needs of the family during a service and/or visitation
  • May wash and clean funeral home vehicles and other client vehicles as required from time to time

Minimum Requirements

Education

  • High school diploma or equivalent

Experience

  • Previous customer service and/or sales experience preferred
  • Proficient with MS Office suite and databases preferred; ability and willingness to learn required

Certification/Licenses

  • Valid state driver's license with an acceptable driving record required

Knowledge, Skills and Abilities:

  • High level of compassion and integrity
  • Clear and concise verbal and written communication skills
  • Professional behaviors and team player
Postal Code: J7A 3R8Category (Portal Searching): OperationsJob Location: CA-QC - Rosemere

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