Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
New
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
New
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Other general duties include meeting the general public, answering questions and providing ... The Funeral Services Assistant duties must be performed consistent with company mission and values ...
Funeral Answering Service information
What is the difference between Funeral Answering Service vs Funeral Director?
| Aspect | Funeral Answering Service | Funeral Director |
|---|---|---|
| Credentials | Typically none required; training provided | Licensed and certified funeral service license |
| Work Environment | Remote or office-based, handling calls and inquiries | On-site at funeral homes, overseeing funeral arrangements |
| Employer & Industry Usage | Funeral homes, answering service providers | Funeral homes, cemeteries, and related establishments |
While both roles serve the funeral industry, a Funeral Answering Service primarily manages calls and client inquiries remotely, requiring minimal credentials. In contrast, a Funeral Director is a licensed professional who manages funeral arrangements and services on-site. The roles complement each other, with the answering service supporting funeral directors by handling initial client contact efficiently.
How much do funeral home greeters make?
Funeral home greeters typically earn between $10 and $15 per hour, depending on experience and location. The role often involves providing a welcoming presence and assisting visitors during funeral services, with some positions offering part-time or flexible schedules.
Can I work at a morgue with no experience?
Funeral answering service roles typically do not require prior experience, but knowledge of funeral procedures and strong communication skills are beneficial. Training is often provided, and some positions may require background checks or certifications depending on the employer. Experience in customer service or administrative work can be helpful but is not always necessary for entry-level positions.
What are the key skills and qualifications needed to thrive as a Funeral Answering Service Representative, and why are they important?
To thrive as a Funeral Answering Service Representative, you need excellent communication skills, attention to detail, and prior experience in customer service or call center environments. Familiarity with specialized funeral home management software and multi-line phone systems is often required. Compassion, discretion, and the ability to remain calm under pressure help you provide sensitive support to grieving clients. These skills are crucial for ensuring professional, empathetic, and accurate service during emotionally challenging situations.
What does a funeral home dispatcher do?
A funeral home dispatcher coordinates communication between families, staff, and service providers, often handling calls and scheduling arrangements. They ensure timely response to funeral requests and may use phone systems or dispatch software to manage tasks efficiently.
What is a funeral answering service?
A funeral answering service is a specialized call handling service designed to support funeral homes and directors by answering calls from families and clients, especially after hours or during busy periods. These services ensure that calls are answered with compassion, professionalism, and discretion, often providing information, taking messages, and dispatching urgent calls to the appropriate funeral home staff. By using a funeral answering service, funeral homes can offer 24/7 availability and support to grieving families without overburdening their on-site staff.
How to be a greeter at a funeral?
A funeral greeter, often part of a funeral answering service or staff, welcomes guests, provides directions, and offers support during the service. Good communication skills, a respectful demeanor, and the ability to handle sensitive situations are essential for this role.
What are some unique challenges faced by professionals working in a Funeral Answering Service, and how can they be managed?
Professionals in a Funeral Answering Service often handle emotionally charged calls from grieving families, which can be challenging both emotionally and mentally. Maintaining empathy, professionalism, and composure during these interactions is crucial. To manage these challenges, team members typically receive specialized training in grief support and communication, and may have access to resources like regular debriefings or counseling. Additionally, teamwork and a supportive work environment help staff manage stress and provide high-quality service that respects the sensitive nature of the calls.
More about Funeral Answering Service jobs
What cities are hiring for Funeral Answering Service jobs? Cities with the most Funeral Answering Service job openings:
What states have the most Funeral Answering Service jobs? States with the most job openings for Funeral Answering Service jobs include:
What job categories do people searching Funeral Answering Service jobs look for? The top searched job categories for Funeral Answering Service jobs are:
Part-time
Re-posted 13 days ago
Service Corporation International rating
6.7
Based on 94 frontline employees who took The Breakroom Quiz
5th of 9 rated funeral services
Job description
Our associates celebrate lives. We celebrate our associates.
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Job Responsibilities
Minimum Requirements
Education
Experience
Certification/Licenses
Knowledge, Skills and Abilities:
Postal Code: 30260
Category (Portal Searching): Operations
Job Location: US-GA - Morrow
Provides clerical and administrative assistance supporting funeral operations. Other general duties include meeting the general public, answering questions and providing information on funeral and cremation information and other related topics, answering phones courteously and in a polite manner, assisting on funeral, memorial and other services or ceremonies as requested by funeral home clients and management. Attendance at monthly staff meeting is expected.
The Funeral Services Assistant duties must be performed consistent with company mission and values and adherence to company policies and procedures.
Job Responsibilities
- Prepares for services to include delivering and setting up floral arrangements, chairs, caskets, urns, photos and other personal keepsakes or mementos of client families; ensures proper care and storage of any of these items
- Prepares documents related to services, cremations, maintenance, as directed by management
- Assists with respectful preparation of remains of deceased, including dressing and lifting deceased, or operation of crematory, as permitted by law and in keeping with company regulations
- Performs office duties such as answering phones and operating fax machine, computer, multiline phone system, debit card machine, typewriter, postage meter and scale and stereo/video system.
- Run errands such as for floral delivery, picking up of supplies, documents, etc
- Serves as an usher and may park cars or perform any transportation requirements.
- Drives Funeral Home vehicles for services and picking up families
- Ensures refreshments are available (where allowed by law)
- Assist with visitations, memorial and funeral services which may include; visitation and chapel set up, dressing and casketing remains, delivering family items and flowers.
- Prepares documents related to services, cremations, maintenance etc.,
- Greets and receives client families and / or other persons entering the office for information and assistance
- Accommodates the needs of the family during a service and/or visitation
- May wash and clean funeral home vehicles and other client vehicles as required from time to time
Minimum Requirements
Education
- High school diploma or equivalent
Experience
- Previous customer service and/or sales experience preferred
- Proficient with MS Office suite and databases preferred; ability and willingness to learn required
Certification/Licenses
- Valid state driver's license with an acceptable driving record required
Knowledge, Skills and Abilities:
- High level of compassion and integrity
- Clear and concise verbal and written communication skills
- Professional behaviors and team player
Postal Code: 30260
Category (Portal Searching): Operations
Job Location: US-GA - Morrow
What Service Corporation International employees say
Pay
Benefits
Hours and flexibility
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