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Functional Analyst Jobs in Chicago, IL (NOW HIRING)

staffit solutions

Integration analyst

Villa Park, IL · On-site

Company Description Staffing and consulting Integration Analyst It will be interfacing systems ... Reviews the functional requirements documentation and service mappings with technical team(s) to ...

staffit solutions

Integration analyst

Villa Park, IL · On-site

Company Description Staffing and consulting Integration Analyst It will be interfacing systems ... Reviews the functional requirements documentation and service mappings with technical team(s) to ...

Palnar

SAP FICO Functional consultant

Chicago, IL · On-site

$58.50 - $75.50/hr

... functional specifications and configure the system accordingly. • Good Understanding of ... analysis and recommend solutions for finance related processes. • Should have 5-6 Years of ...

Stem Xpert

Oracle EBS HCM Functional SME

Chicago, IL

$62.50 - $77.25/hr

Chicago IL Duration: 6 months Work on a team of Oracle eBusiness Suites (EBS) technical and functional analysts to support and evolve the client Oracle EBS environments Required Skills:- Must have ...

Accenture

D365 CE Functional Consultant

Chicago, IL

The ideal candidate will have a strong background in business analysis and CRM processes, with ... Serve as the primary functional advisor for clients, providing expertise on Dynamics 365 CE best ...

ArcherGrey

PLM Functional Consultant

Chicago, IL · On-site

We are seeking a PLM Functional Consultant with strong testing and quality assurance capabilities ... Experience with AI-assisted tools for requirements analysis, testing, or productivity * Background ...

Deloitte

MES Functional Consultant

Chicago, IL · Hybrid

MES Functional Consultant Are you ready to take your career to new heights? Join our US Supply ... We provide operational know-how, digital technologies, advanced analytics, and industry-specific ...

ArcherGrey

VibeIQ Functional Consultant

Chicago, IL · On-site

About the Role We are seeking a PLM/merchandising professional with strong functional consulting ... Excellent analytical skills: ability to understand business KPIs, process flows, data models.

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All JobsFunctional Analyst JobsFunctional Analyst Jobs in Chicago, IL

Functional Analyst information

See Chicago, IL salary details

$24

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$82

How much do functional analyst jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for functional analyst in Chicago, IL is $50.39, according to ZipRecruiter salary data. Most workers in this role earn between $32.69 and $65.87 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a functional analyst, and why are they important?

To thrive as a Functional Analyst, you need a solid background in business analysis, requirements gathering, and process modeling, often backed by a degree in business, IT, or a related field. Familiarity with tools like SQL, UML, ERP systems (such as SAP or Oracle), and certifications like CBAP or PMI-PBA is highly beneficial. Strong communication, problem-solving, and stakeholder management skills set top performers apart in this role. These abilities ensure that business needs are accurately translated into functional solutions, driving successful project outcomes.

What is a functional analyst?

A functional analyst helps companies optimize their business systems by examining their functionality. As a functional analyst, your job duties include evaluating current systems, designing improved systems through data modeling and research, preparing cost-benefit analyses, presenting your findings to company leaders, and implementing new business systems once approved. The qualifications for a career as a functional analyst include a bachelor’s degree in computer science or information technology, excellent analytical and communications skills, and significant experience with computer systems. Some employers prefer you to have a master’s degree in business administration (MBA) with a specialization in information systems.

What skills do you need to be a functional analyst?

A functional analyst needs strong analytical and problem-solving skills to understand business processes and translate them into technical requirements. They should have good communication skills to collaborate with stakeholders and technical teams, along with knowledge of business analysis tools and methodologies. Familiarity with software development life cycles and basic technical knowledge, such as SQL or system modeling, is also beneficial.

What is the difference between Functional Analyst vs Business Analyst?

AspectFunctional AnalystBusiness Analyst
Required CredentialsBachelor's in IT, Computer Science, or related field; certifications like CBAP or CCBABachelor's in Business, Management, or related field; certifications like CBAP or PMI-PBA
Work EnvironmentIT projects, software development, system implementationBusiness process improvement, project management, stakeholder analysis
Employer & Industry UsageTech companies, software vendors, IT departmentsConsulting firms, corporate business units, financial services
Common Search & Comparison IntentUnderstanding technical roles, system analysisBusiness process analysis, project requirements

While both roles involve analyzing and improving organizational processes, a Functional Analyst primarily focuses on technical system requirements and software functionalities. In contrast, a Business Analyst emphasizes understanding business needs and translating them into project requirements. Both roles often collaborate but serve different core functions within projects.

How much does a functional analyst make?

A functional analyst's salary typically ranges from $60,000 to $100,000 annually, depending on experience, location, and industry. Senior or specialized analysts with certifications and advanced skills can earn higher salaries, often exceeding $110,000. Compensation may also include bonuses and benefits based on the employer and geographic region.

What are some common challenges functional analysts face when gathering requirements from stakeholders?

Functional Analysts often encounter challenges such as unclear or changing requirements, communication barriers between technical and non-technical stakeholders, and managing conflicting interests among different departments. To address these, successful Functional Analysts employ strong listening skills, facilitate effective meetings, and use documentation tools like process maps or user stories to clarify expectations. Building strong relationships with stakeholders and maintaining flexibility are essential for overcoming these hurdles and ensuring project success.
More about Functional Analyst jobs
What are the most commonly searched types of Functional Analyst jobs in Chicago, IL? The most popular types of Functional Analyst jobs in Chicago, IL are:
What are popular job titles related to Functional Analyst jobs in Chicago, IL? For Functional Analyst jobs in Chicago, IL, the most frequently searched job titles are:
What job categories do people searching Functional Analyst jobs in Chicago, IL look for? The top searched job categories for Functional Analyst jobs in Chicago, IL are:
Functional Analyst jobs near you
Infographic showing various Functional Analyst job openings in Chicago, IL as of August 2026, with employment types broken down into 1% Internship, 1% As Needed, 85% Full Time, 8% Part Time, and 5% Contract. Highlights an 88% Physical, 4% Hybrid, and 8% Remote job distribution, with an average salary of $104,808 per year, or $50.4 per hour.

Salesforce Business Analyst

Siri InfoSolutions Inc

Chicago, IL • On-site

Contractor

Re-posted 15 days ago

Job description

Salesforce Techno- Functional Analyst // Salesforce Business Analyst

Primary skill: SFSC / Salesforce Service Cloud

Onsite 5 days: Local candidates only

Location: Chicago, IL

We are seeking a skilled and proactive Salesforce Service Cloud Business Analyst to join our dynamic team. This role is pivotal in bridging the gap between business needs and technical solutions within the Salesforce Service Cloud ecosystem. The ideal candidate will have deep expertise in Salesforce Service Cloud, strong analytical skills, and a passion for optimizing customer service operations through technology.

- Collaborate with stakeholders to gather, analyze, and document business requirements related to customer service processes.

- Translate business needs into functional specifications and user stories for Salesforce Service Cloud enhancements.

- Work closely with Salesforce developers, administrators, and QA teams to ensure successful implementation of solutions.

- Conduct gap analysis and recommend process improvements using SFSC capabilities.

- Configure and customize SFSC features such as Case Management, Omni-Channel, Knowledge Base, and Service Console.

- Develop and execute test plans to validate system functionality and performance.

- Provide training and support to end-users and create documentation for new features and processes.

- Monitor system performance and user adoption, and propose enhancements based on feedback and analytics.

- Stay current with Salesforce releases and industry trends to identify opportunities for innovation.

- 3+ years of experience as a Business Analyst with a focus on Salesforce Service Cloud.

- Strong understanding of SFSC features including Case Lifecycle, Entitlements, SLAs, and Omni-Channel routing.

- Experience with Agile/Scrum methodologies and tools like Jira or Azure DevOps.

- Excellent communication, presentation, and stakeholder management skills.

- Salesforce certifications (e.g., Salesforce Certified Service Cloud Consultant, Salesforce Administrator) are highly preferred.

- Experience with integration tools (e.g., MuleSoft, Zapier) and third-party service platforms.

- Familiarity with reporting tools like Tableau, Power BI, or Salesforce Reports & Dashboards.

- Knowledge of ITIL or customer service best practices.

- Ability to work independently and manage multiple priorities in a fast-paced environment.

Siri Infosolutions logo

About Siri Infosolutions

Sourced by ZipRecruiter

Our team of experts first gather each and every requirement of yours. Our research and development team then sit around those requirements and come up with a plan. Our implementation team then executes that plan for optimal results. After that our support team remains in constant touch with you during and after the entire process.

Industry

It services

Company size

201 - 500 Employees

Headquarters location

Edison, NJ, US

Year founded

2005

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