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Full Time Walmart Call Center Jobs in Rochester, NY

Paylocity

Call Center Support Specialist

Pittsford, NY · On-site

Job Type Full-time Description Paylocity is an award-winning provider of cloud-based HR and payroll ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

Walmart

Auto Care Center Service Writer

Rochester, NY · On-site

$16.50 - $29.50/hr

Employment Type: Full-Time Available shifts: Mid-Shift, Closing Location Walmart Supercenter #3280 1490 HUDSON AVE, ROCHESTER, NY, 14621, US Job Overview These Auto Care Center roles focus on the ...

Walmart

Fashion Team Associate

Greece, NY · On-site

$16.50 - $29.50/hr

Employment Type: Full-Time Available shifts: Opening, Morning Location Wal-Mart #1610 100 ELMRIDGE CENTER DR, GREECE, NY, 14626, US Job Overview Fashion Team Associate Benefits & perks At Walmart, we ...

Walmart

Stocking Team Associate

Greece, NY · On-site

$16.50 - $29.50/hr

Employment Type: Full-Time Available shifts: Mid-Shift, Closing, Overnight Location Wal-Mart #1610 100 ELMRIDGE CENTER DR, GREECE, NY, 14626, US Job Overview Stocking associates are focused on ...

Walmart

Front End Service Team Associate

Greece, NY · On-site

$16.50 - $29.50/hr

Employment Type: Full-Time Available shifts: Mid-Shift, Closing Location Wal-Mart #1610 100 ELMRIDGE CENTER DR, GREECE, NY, 14626, US Job Overview Front End Service associates are focused on ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation ... Have experience in a high-volume outbound sales or call center role * Are comfortable making ...

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Full Time Walmart Call Center information

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How much do full time walmart call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for full time walmart call center in Rochester, NY is $16.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $18.27 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a full time Walmart call center representative?

To thrive as a Full Time Walmart Call Center Representative, you need strong customer service skills, problem-solving abilities, a high school diploma or equivalent, and familiarity with call center operations. Proficiency with customer relationship management (CRM) software, phone systems, and basic computer applications is typically required. Excellent communication, patience, and the ability to remain calm under pressure are crucial soft skills for this role. These competencies ensure efficient support, customer satisfaction, and effective handling of a high volume of inquiries in a fast-paced environment.

Which positions at Walmart pay the most?

At Walmart, management roles such as Store Managers and District Managers typically have the highest salaries among store positions. Corporate roles like Regional or Divisional Directors also tend to offer higher pay, often supplemented with bonuses and benefits. These positions usually require extensive experience and leadership skills.

What is the difference between Full Time Walmart Call Center vs Full Time Amazon Customer Service Representative?

AspectFull Time Walmart Call CenterFull Time Amazon Customer Service Representative
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; customer service experience
Work EnvironmentCall center setting within Walmart facilities or remoteCall center setting, often remote or warehouse-based
Employer & Industry UsageWalmart retail and customer service industryAmazon e-commerce and logistics industry
Common Search & ComparisonYesYes

Both roles involve handling customer inquiries via phone or chat, requiring similar credentials and work environments. The main difference lies in the employer and industry focus: Walmart's call center supports retail customers, while Amazon's customer service representatives assist e-commerce clients. Both positions are popular choices for those seeking full-time customer service roles in large corporations.

What are the typical challenges faced by associates in a full-time Walmart call center role?

Associates in a full-time Walmart call center often manage high call volumes and encounter a wide range of customer inquiries, from order issues to product information and returns. One common challenge is maintaining a positive and patient demeanor, especially when handling upset or frustrated customers. Team members are expected to multitask efficiently, using various software systems while ensuring each customer receives accurate and timely assistance. Effective communication and adaptability are essential, and support is usually available from supervisors or experienced colleagues to help navigate complex situations.

What is a full time Walmart call center?

A Full Time Walmart Call Center job involves providing customer service and support over the phone or through online channels for Walmart customers. Employees assist with inquiries about orders, store locations, product availability, returns, and other Walmart services. Working full time generally means a standard 40-hour work week, and the role may require working evenings, weekends, or holidays. Strong communication skills and problem-solving abilities are important in this position.
What are the most commonly searched types of Walmart Call Center jobs in Rochester, NY? The most popular types of Walmart Call Center jobs in Rochester, NY are:
What are popular job titles related to Full Time Walmart Call Center jobs in Rochester, NY? For Full Time Walmart Call Center jobs in Rochester, NY, the most frequently searched job titles are:
What job categories do people searching Full Time Walmart Call Center jobs in Rochester, NY look for? The top searched job categories for Full Time Walmart Call Center jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Walmart Call Center jobs? Cities near Rochester, NY with the most Full Time Walmart Call Center job openings:
Full Time Walmart Call Center jobs near you
Infographic showing various Full Time Walmart Call Center job openings in Rochester, NY as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,397 per year, or $16.5 per hour.

Call Center Representative

Cellular Sales Verizon Authorized Retailer

Rochester, NY • On-site

$17 - $20/hr

Full-time

Re-posted 15 hours ago

Job description

Cellular Sales:
 

Call Center Representative

 Customer Service | Business Development

Since opening our doors in 1993, Cellular Sales has differentiated itself from all others in the wireless industry by providing a concierge level customer experience both during and after the sale.  Our more than 7000 team members operate over 770 retail locations in 32 states offering a premium level of customer service.  Throughout our continued growth, we’ve remained committed to empowering our customers and our team to achieve their personal and professional goals.

Cellular Sales is not only an incredible opportunity, we also specialize in developing less experienced individuals wanting to achieve a new level of professional success.  If you have a proven record of success, a strong work ethic and are looking for a career-defining opportunity, apply now to join our award winning team!

JOB DESCRIPTION

$17- $20 per hour depending on experience and skill level.

Summary/Objective
Provide ongoing support to the current sales force.  Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. 

Essential Functions

  1. Follow up on distributed leads
  2. Generate store traffic and contribute to the markets success
  3. Handle customer inquiries both by phone and text
  4. Support sales force by generating sales leads
  5. Follow communication scripts when handing different topics
  6. Research required information using available resources
  7. Provide customers with product and service information
  8. Candidates should be able to take feedback and criticism to improve productivity and character

Competencies

  1. Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
  2. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
  3. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
  4. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.

Supervisory Responsibility
This position has no supervisory responsibilities.

Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

Physical Demands

Must be able to sit for long periods of time

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.

Position Type/Expected Hours of Work
This is a full-time position.

Travel
No travel is expected for this position.

Required Education and Experience

  1. High School diploma or GED

Preferred Education and Experience

  1. Previous office experience
  2. Proficient in Microsoft Office
  3. Knowledge of customer service principles and practices
  4. Experience in a call center or customer service environment
  5. Data entry and typing skills (including 10 key)

Essentials

  • Positive attitude
  • High school diploma or equivalent; college degree preferred
  • Minimum two years of related work experience
  • Effective communication skills
  • Interest and understanding of technology products and services
  • Business ownership mentality

Compensation

  • The highest in the wireless industry

Apply