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Full Time Voip Technical Support Jobs (NOW HIRING)

Computech Corporation

Technical Support

Saline, MI

$33K - $42K/yr

In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working ... VoIP telephones Excellent written and verbal business communication skills with ability to ...

All Copy Products

VOIP Technician

Denver, CO · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

Just Solutions, Inc.

VoIP Systems Specialist

Fairport, NY · On-site

$30 - $40/hr

Just Solutions, Inc. is seeking a full-time VoIP Systems Specialist to join our team in Fairport ... and provide technical support to end users. You'll also maintain documentation and assist with ...

Sanmina

Technical Support Specialist

Houston, TX · On-site

... VoIP environment, and cell phone user support. • Resolving anti-virus/anti-spam issues on user ... technical school, or a minimum one year of related experience and/or training, or equivalent ...

All Copy Products

VOIP Technician

Chandler, AZ · On-site

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

All Copy Products

VOIP Technician

Denver, CO

$60K - $75K/yr

The VoIP Technician installs, configures, troubleshoots, and maintains Voice over Internet Protocol ... Provide technical support to end-users, addressing their questions, training them on system ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · Hybrid

Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ... Experience with hosted/cloud VoIP environments * Knowledge of contact center features and call flow ...

Dataperk LLC

3CX VoIP Technician

Birmingham, AL · On-site

Job Type Full-time Description DataPerk is a premier IT Managed Service Provider. We believe in ... Configure SIP trunks, gateways, and network connectivity Technical Support * Provide Level 2/3 ...

Real Floors

Technical Support Analyst

Irving, TX · On-site

... Full-Time | Monday - Friday | 8:00am-5:00pm COMPANY OVERVIEW: We are the largest wholesale ... VOIP phones, postage machines and projectors. * Supports software applications including, but not ...

New

Zones

VOIP Technician

Albany, NY · On-site

$24.03 - $26.44/hr

Serve as initial escalation point for technical support issues * Troubleshoot and report VoIP performance issues. * Responsible for resolving customer requests/issues in a timely manner. What you ...

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Full Time Voip Technical Support information

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$14

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$44

How much do full time voip technical support jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for full time voip technical support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is a full time VoIP technical support?

A Full Time VoIP Technical Support specialist is a professional who provides technical assistance and troubleshooting for Voice over Internet Protocol (VoIP) systems. They help customers and clients resolve issues related to VoIP hardware, software, and network connectivity, ensuring smooth and reliable communication services. Their responsibilities may include diagnosing problems, configuring devices, maintaining system performance, and offering guidance on best practices. This role typically involves working with both end-users and internal teams to deliver effective support.

What are the key skills and qualifications needed to thrive as a full time VoIP technical support professional?

To thrive as a Full Time VoIP Technical Support professional, you need a solid understanding of networking fundamentals, VoIP protocols (such as SIP and RTP), troubleshooting methodologies, and typically a relevant IT certification or equivalent experience. Familiarity with ticketing systems, VoIP platforms (like Asterisk or Cisco), and network diagnostic tools (Wireshark, ping, traceroute) is often required. Strong communication, patience, and problem-solving abilities help you deliver effective support and build customer trust. These skills and qualities are crucial to resolving technical issues efficiently, ensuring service reliability, and maintaining customer satisfaction in a fast-paced environment.

What are some common challenges faced by full time VoIP technical support professionals, and how can they be addressed?

Full Time VoIP Technical Support professionals often encounter challenges such as troubleshooting call quality issues, managing network configurations, and addressing compatibility problems with different hardware or software. To address these, it is important to stay updated on VoIP protocols, maintain clear documentation, and communicate effectively with both technical and non-technical users. Collaborating closely with network engineers, vendors, and end-users helps ensure timely resolution of issues and continuous service improvement.

What is the difference between Full Time Voip Technical Support vs Part Time Voip Technical Support?

AspectFull Time Voip Technical SupportPart Time Voip Technical Support
Work HoursTypically 35-40 hours per weekLess than 20 hours per week
CredentialsSame certifications and skills requiredSame certifications and skills required
Work EnvironmentOffice or remote, full-time support teamsRemote or flexible, often supporting specific shifts
Employer UsageUsed by companies needing continuous supportUsed for part-time or supplemental support roles

Full Time Voip Technical Support involves working standard hours with comprehensive support responsibilities, while Part Time Voip Technical Support offers flexible hours with similar technical requirements. Both roles require comparable skills and certifications but differ mainly in hours and work commitment.

Are full time Voip technical support engineers in demand?

Full-time VoIP technical support engineers are in demand due to the growing reliance on VoIP technology for business communications. Employers seek professionals skilled in troubleshooting, network configuration, and familiarity with tools like SIP and VoIP protocols, often requiring certifications such as CCNA or CompTIA Network+.

What cities are hiring for Full Time Voip Technical Support jobs?

Cities with the most Full Time Voip Technical Support job openings:

What are the most commonly searched types of Voip Technical Support jobs?

The most popular types of Voip Technical Support jobs are:

What states have the most Full Time Voip Technical Support jobs?

States with the most job openings for Full Time Voip Technical Support jobs include:

Full Time Voip Technical Support jobs near you
Infographic showing various Full Time Voip Technical Support job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.

Technical Support

Computech Corporation

Saline, MI

$33K - $42K/yr

Full-time

Re-posted 29 days ago

Job description

Job Description

# General Description : Experienced Technician responsible for client-side PC Support including the troubleshooting & break/fix of PC hardware, software, network connectivity, account management, printing/plotting, coordination & support of video conferences and special events/meetings. Also responsible for on-going operational support of Windows 7 as well as special assignments/projects as business dictates.

# Requirements/Must Have : In-depth knowledge of Windows 7/Windows XP support & technical troubleshooting skills Working knowledge/experience of PC imaging and remote control support tools Knowledge of all Microsoft Office 2010 applications and other standard office environment software including Lync, Adobe Acrobat, IE8/IE9, etc. Audio/Visual experience, as well as, Polycom video conference support and use of audio and web-sharing technology Working knowledge of Active Directory, TCP/IP, DNS, DHCP, SCCM Ability to perform basic Move/Add/Change work for Cisco VoIP telephones Excellent written and verbal business communication skills with ability to concisely communicate issues to management, users and peers with diverse backgrounds and cultures Large team experience with proven ability to follow direction and contribute ideas to achieve team goals and improve processes Ability to follow & enforce established processes and security guidelines and effectively communicate them to users Ensure exceptional customer service & support with prompt problem resolution, ticket management and follow-up with users Candidate must be reliable, on-time and able to complete tasks by target dates Maintain a professional work ethic & demeanor Experience using Remedy or equivalent incident/request/change/problem management system Excellent organization & time management skills Candidate must be self-motivated, driven to learn with a focus on continuous improvement Ability to lift boxes containing computer equipment

# Skills & Qualification : Other than standard guidelines, procedures and assignments, little daily direction may be provided. The candidate must be able to manage his/her time and assignments diligently to meet targets following established processes with quick escalation of issues to management with attention to detail and high quality results. The candidate will interact with a large number of Information Systems division team members and will support a wide scope of end users including executive management, engineers and administrative staff. A professional appearance and demeanor and ability to work independently as well as within a team is expected at all times.

Additional Information

Provide second-level end user support for computer systems (software, hardware) and equipment (printer, plotter, and telecommunication devices). Trouble shoot problems and equipment repair and replacement. Provide support for on-site conference meetings (video conference, webmeeting)

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