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Full Time Vice President Bank Operations Jobs (NOW HIRING)

Gateway First Bank

VP, Private Banker

Edmond, OK · On-site

Implements operations, processes, and team development programs to enhance the achievement of ... Formal bank credit training a plus. VP, Private Banker SPECIAL JOB DIMENSIONS: Work requires ...

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Full Time Vice President Bank Operations information

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$68.5K

$155.8K

$264K

How much do full time vice president bank operations jobs pay per year?

As of Sep 8, 2026, the average yearly pay for full time vice president bank operations in the United States is $155,780.00, according to ZipRecruiter salary data. Most workers in this role earn between $115,500.00 and $185,000.00 per year, depending on experience, location, and employer.

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Full Time Vice President Bank Operations jobs near you

Senior Vice President Operations

Oak Ridge, TN • On-site

ORNL Federal Credit Union
Commercial Banking • 201 - 500 employees
Learn more about ORNL Federal Credit Unionexternal

Full-time

Re-posted 16 days ago

Job description

The SVP Operations is responsible for driving operational excellence across ORNL Federal Credit Union. This role oversees daytoday operational functions, ensures compliance with regulatory requirements, enhances member experience, and leads strategic initiatives that support organizational growth, efficiency, and service delivery. The SVP Operations partners closely with senior leaders to execute the credit union's strategic plan.

Essential Functions & Responsibilities: 

  • Operational Leadership: Provides strategic and operational leadership for core credit union operations, including deposit operations, payments, fraud, security, card services, and backoffice functions. Develops and implements operational policies, procedures, and service standards to ensure consistent, efficient, and highquality employee and member service. Monitors operational performance metrics, identifying trends and opportunities for improvement. Leads initiatives to streamline workflows, reduce friction for employees and members, and improve turnaround times.
  • Strategic Planning & Execution: Collaborates with executive leadership to formulate and execute longrange strategies aligned with the credit union’s goals. Oversees largescale operational projects, including process modernization, system conversions, and digital transformation initiatives. Evaluates emerging trends in financial services to recommend operational enhancements and competitive opportunities.
  • Member Experience: Champions a service culture across all operational units. Ensures operations deliver an exceptional, consistent, and accessible experience across all channels. Implements feedback loops and servicequality programs to measure and improve member satisfaction.
  • Risk Management, Compliance & Controls: Ensures operational compliance with NCUA, CFPB, BSA/AML, and all applicable federal and state regulations. Maintains strong operational risk management practices, including business continuity planning, internal controls, and audit readiness. Partners with Compliance, Risk, and Internal Audit to identify and resolve issues proactively.
  •  People Leadership: Provides strong leadership, coaching, and development for operational leaders and teams. Builds a highperformance culture emphasizing accountability, service excellence, innovation, and teamwork.
  • Vendor & Technology Management: Oversees relationships with key operational vendors, including core processing, card networks, and payments partners. Partners with IT to ensure operational technology supports scalability, security, and efficiency. Supports the evaluation and implementation of new platforms, automation tools, and digital solutions.
  • Performs other job-related duties as assigned.

 Work Experience: 

  • Ten or more years of progressively responsible leadership experience in financial services, with significant experience in credit union or bank operations is required. 
  • Proven track record leading multi-functional operations teams is required.
  • Experience managing complex operational projects and system implementations is required.  

Education:

  • Bachelors degree in Business, Finance, Operations Management, or in a related field is required. Masters degree is preferred. 

Other skills required:

  • Deep knowledge of financial institution operations, regulations, and processes
  • Strong strategic thinking, analytical, and problemsolving skills
  • Exceptional leadership, communication, and teambuilding abilities
  • Ability to manage multiple priorities and drive change in a fastmoving environment
  • Demonstrated commitment to exceptional member service and operational excellence

Apply