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Full Time Technical Writer Jobs in Arizona (NOW HIRING)

Aveva

Technical Support Engineer

Scottsdale, AZ · On-site +1

$56K - $115K/yr

Houston, TX and Scottsdale, AZ Employment Type: Full-Time Work Type: Hybrid* (minimum of 3 days a ... Excellent written and verbal communication skills. * Self-motivated and able to work independently ...

48 Electric

Electrical Field Service Engineer

Chandler, AZ · On-site

$61K - $80K/yr

The FSE works closely with the Technical Writer to execute Methods of Procedure (MOPs), supports ... Medical benefits, PTO and 401k for full time employees 48 Electric is excited to offer this ...

Amat

Technical Support Engineer (TSE) MDP

Phoenix, AZ · On-site +1

$96K - $132K/yr

English (written and verbal) * Years of Experience: + 5 years of experience with Applied Materials ... Additional Information Time Type: Full time Employee Type: Assignee / Regular Travel: Yes, 50% of ...

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Full Time Technical Writer information

What is a full time technical writer?

A Full Time Technical Writer is a professional who creates clear, concise, and user-friendly documentation to explain complex technical information. They often work on manuals, guides, online help systems, and other materials that help users understand products, software, or processes. Technical Writers collaborate with engineers, product managers, and subject matter experts to ensure accuracy and clarity. Working full time means they are employed on a regular, ongoing basis rather than as a freelancer or contractor. Their goal is to make technical information accessible to a wide audience.

How do technical writers typically collaborate with subject matter experts (SMEs) and development teams?

Technical writers frequently work closely with subject matter experts and development teams to gather accurate information about products, processes, or systems. This collaboration often involves attending meetings, conducting interviews, and reviewing technical documents or prototypes. Building strong communication channels is essential, as writers must translate complex technical details into clear, user-friendly documentation. Being proactive in seeking clarification and feedback helps ensure the final content is precise and useful for the intended audience.

What are the key skills and qualifications needed to thrive as a full time technical writer, and why are they important?

To thrive as a Full Time Technical Writer, you need excellent written communication, attention to detail, and a solid grasp of technical concepts, usually supported by a degree in English, Communications, or a relevant technical field. Familiarity with content management systems (CMS), documentation tools like MadCap Flare or Adobe FrameMaker, and markup languages such as HTML or Markdown is often required. Strong collaboration, adaptability, and the ability to simplify complex information are crucial soft skills in this role. These competencies ensure that technical documentation is accurate, user-friendly, and effectively supports both end-users and internal teams.

What is the difference between Full Time Technical Writer vs Technical Content Developer?

AspectFull Time Technical WriterTechnical Content Developer
CredentialsBachelor's in English, Communications, or related field; technical writing certificationsSimilar credentials; often holds certifications in technical writing or content management
Work EnvironmentOffice or remote; collaborates with engineers, product teamsOffice or remote; focuses on content creation, editing, and publishing
Industry UsageTechnology, manufacturing, software companiesTechnology, software, engineering firms
Search/Comparison IntentHigh overlap; both create technical documentation

Full Time Technical Writers and Technical Content Developers both create technical documentation, often sharing similar skills and work environments. The main difference lies in focus: technical writers typically produce user guides and manuals, while content developers may handle broader content like tutorials, online help, and multimedia. Both roles are essential in tech industries and often overlap in responsibilities.

Are full time technical writers still in demand?

Full-time technical writers are still in demand as companies seek clear documentation for products and services, especially in technology, software, and engineering fields. Strong skills in tools like Markdown, XML, and content management systems, along with industry certifications, can enhance job prospects in this growing field.

Can you work remotely as a full time technical writer?

Many full-time technical writer positions offer remote work options, especially in companies that prioritize flexible work arrangements. Remote technical writers typically need strong communication skills, proficiency with documentation tools, and the ability to collaborate virtually with teams. Availability of remote work depends on the employer's policies and the specific role requirements.

What are the most commonly searched types of Technical Writer jobs in Arizona?

The most popular types of Technical Writer jobs in Arizona are:

Full Time Technical Writer jobs near you
Infographic showing various Full Time Technical Writer job openings in Arizona as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

AI-Native Technical Support Engineer

Trucker Path, Inc.

Phoenix, AZ • On-site

Full-time

Re-posted 12 days ago

Job description

Job Type
Full-time
Description
Who are we?
Trucker Path is a leading mobile platform built specifically for professional truck drivers and fleets. It offers truck-safe GPS navigation, real-time parking availability, weigh station status, fuel prices, and route planning tools. The platform helps drivers operate more efficiently, reduce costs, and stay compliant on the road. NavPro enhances large fleet performance with advanced tracking and compliance tools, providing greater visibility and control across operations.
Role purpose
Own NavPro's AI-native front-line technical support and escalation quality for fleet customers: resolve issues quickly, improve customer experience, and create a tight feedback loop from real-world incidents ? root cause ? product/engineering action ? verified improvement.
Key responsibilities
Operate AI-native support workflows:
• Use AI to draft customer updates, internal incident summaries, and escalation notes that are accurate and action-oriented.
• Use AI to propose likely causes, next-best tests, and targeted data requests, then validate with evidence.
• Build lightweight automations (macros, scripts, dashboards) to reduce repetitive work and improve resolution speed.
• Maintain high signal-to-noise documentation (what happened, why, what we learned, what we changed).
Handle fleet customer technical issues:
• Diagnose problems, reproduce bugs, and resolve issues directly when possible.
• Guide users through troubleshooting steps with clear, timely updates.
Escalate effectively to Tier 2 engineering:
• Escalate unresolved issues with complete documentation.
• Include repro steps, logs, screenshots, and customer context to enable fast resolution.
Convert recurring issues into product and technical solutions (AI-native):
• Use AI to summarize tickets, cluster themes, and surface the highest-impact patterns.
• Run structured investigations (repro steps, logs, request traces, data checks, environment diffs).
• Write crisp problem statements, root-cause hypotheses, and proposed fixes or workarounds.
• Define acceptance criteria, rollout plans, and success metrics.
• Partner with Product and Engineering to drive items onto the roadmap, ship fixes, and validate post-release.
Build and maintain support knowledge and tooling:
• Maintain a knowledge base of common issues and solutions.
• Create internal runbooks and troubleshooting checklists.
• Identify automation opportunities for deflection and faster resolution.
Track and improve support performance:
• Track response time, resolution time, and escalation rate.
• Identify top drivers of volume and drive measurable improvements.
Requirements
• 1-3+ years in technical support, customer support engineering, implementation support, or similar technical customer-facing roles.
• Strong troubleshooting skills across logs, error messages, networking basics, APIs, system configuration, and debugging mobile apps and web portals.
• Sufficient backend engineering literacy (Java/Spring Boot, AWS cloud services) to critically evaluate AI-generated technical analysis, validate root-cause hypotheses, and make informed escalation decisions
• AI-forward working style: uses AI assistants daily for synthesis, investigation, writing, and iteration.
• Excellent customer communication skills and ability to explain technical concepts clearly.
• Excellent written English for technical documentation and customer correspondence.
• Preferred: B2B enterprise support experience, familiarity with fleet or logistics software, and experience supporting production mobile applications and web portals.
What success looks like (first 90 days):
• Faster first response and time-to-resolution for top fleet issue categories.
• Higher-quality escalations (complete repros, logs, and clear hypotheses), reducing engineering back-and-forth.
• A living knowledge base and runbooks that deflect repeat issues and speed up onboarding.
• A steady pipeline of well-formed product feedback tied to measurable impact (volume, severity, churn risk).

Apply