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Full Time Technical Support Specialist Jobs in Riverside, CA

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

Job Overview The Retail Support Specialist (RSS) delivers hands-on, frontline support to AT&T ... Work closely with cross-functional teams such as technical support, billing, fraud, customer care ...

Showing results 21-40

Full Time Technical Support Specialist information

See Riverside, CA salary details

$14

$27

$45

How much do full time technical support specialist jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for full time technical support specialist in Riverside, CA is $27.72, according to ZipRecruiter salary data. Most workers in this role earn between $21.06 and $31.83 per hour, depending on experience, location, and employer.

What does a full time technical support specialist do?

A Full Time Technical Support Specialist assists customers or employees with technical issues related to computer systems, software, hardware, and network connectivity. They troubleshoot problems, provide solutions, and guide users through step-by-step processes to resolve their technical concerns. Specialists may also document issues, escalate complex cases, and ensure users are satisfied with the support provided. Their role is essential for maintaining productivity and minimizing downtime in organizations.

What are some common challenges faced by full time technical support specialists, and how can I prepare for them?

Full Time Technical Support Specialists often encounter challenges such as troubleshooting complex technical issues under time pressure, communicating effectively with users of varying technical backgrounds, and managing multiple support tickets simultaneously. To prepare, it's helpful to develop strong problem-solving skills, stay current with the latest technologies used by your company, and practice clear, patient communication. Many organizations provide structured onboarding and ongoing training to help new specialists acclimate to their systems and protocols, which can ease the transition and set you up for success.

What are the key skills and qualifications needed to thrive as a full time technical support specialist, and why are they important?

To thrive as a Full Time Technical Support Specialist, you need strong problem-solving abilities, technical troubleshooting skills, and typically a background in IT or computer science. Familiarity with ticketing systems (like Zendesk or ServiceNow), remote support tools, and relevant certifications such as CompTIA A+ or Microsoft Certified are commonly expected. Excellent communication, patience, and customer service orientation set standout specialists apart. These skills ensure efficient resolution of technical issues, high customer satisfaction, and smooth operation of IT services.

What is the difference between Full Time Technical Support Specialist vs Help Desk Technician?

AspectFull Time Technical Support SpecialistHelp Desk Technician
CredentialsTypically requires certifications like CompTIA A+ or Network+Often requires similar certifications, but sometimes less specialized
Work EnvironmentSupports internal or external users, often in office or remote settingsPrimarily provides first-level support via phone, email, or chat
Employer & Industry UsageUsed across IT, tech companies, and large organizationsCommon in IT service providers and corporate IT departments

Both roles involve troubleshooting and resolving technical issues, but a Full Time Technical Support Specialist often handles more complex problems and may provide support for a broader range of products and services compared to a Help Desk Technician, who typically handles initial user inquiries and basic issues.

What are the most commonly searched types of Technical Support Specialist jobs in Riverside, CA?

The most popular types of Technical Support Specialist jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Full Time Technical Support Specialist jobs?

Cities near Riverside, CA with the most Full Time Technical Support Specialist job openings:

Investigative Support Technical Specialist

Recruitment Events Calendar

Anaheim, CA โ€ข On-site

$115K/yr

Full-time

Posted 16 days ago


Job description

Reemployed annuitant: This vacancy does not meet the criteria for appointment of annuitants.Qualifications:You may qualify for consideration if meeting time-in grade, specialized experience, education requirement, 90 days after competitive appointment requirement, and all other qualification requirements within 30 calendar days after the closing date of the announcement, unless otherwise indicated on the announcement.
You must meet the minimum qualification requirements as stated in the Office of Personnel Management (OPM) Operating Manual, Qualification Standards for General Schedule Positions, http://www.opm.gov/qualifications/Standards/group-stds/gs-prof.asp.
This position has a positive education requirement. You must submit proof of education or of certification to be considered for this position. To qualify for this position you must meet one of the basic requirements described below:
Degree:
accounting or a related field (such as business administration, finance, or public administration) that included or was supplemented by 24 semester hours (or 36 quarter hours) in accounting (may include up to 6 hours of business law).
OR
Combination of education and experience:
4 years of accounting experience or a combination of accounting experience, college-level education, and training that provided professional accounting knowledge AND 24 semester hours (or 36 quarter hours) in accounting/auditing courses or a certificate as Certified Public Accountant or a Certified Internal Auditor.
Specialized Experience: In addition to meeting the basic requirements, you must have one year of specialized experience at the GS-12 or equivalent level. Specialized experience must be documented in your resume. Specialized experience is defined as: independently performing complex audit or investigative services assignments as a lead or senior auditor; OR preparing comprehensive risk assessments and developing plans to address unique and complex situations; OR examining accounting data and contract terms to ensure compliance with federal regulations, such as the Federal Acquisition Regulation (FAR) and Cost Accounting Standards (CAS); OR preparing well-documented work papers and communicating with the investigative community to present findings.
Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and can provide valuable training and experience that translates to paid employment. You will receive credit for all qualifying experience, including volunteer experience.Education:Substitution of Education for Specialized Experience: There is no substitution of education for experience at this grade level.
FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in a conventional U.S. education program. It is your responsibility to provide such evidence when applying or prior to appointment as outlined above.
  • Qualifying education from colleges and universities in foreign countries must be evaluated in terms of equivalency to that acquired in U.S. colleges and universities. Applicants educated in whole or in part in foreign countries must submit sufficient evidence, including transcripts, to an accredited private organization for an equivalency evaluation of course work and degree. You must provide a copy of the letter containing the results of the equivalency evaluation upon request. Failure to provide such documentation when requested will result in lost consideration.

For more information regarding evaluation of foreign education for federal employment, please visit the U.S. Department of Education

Employment Type: OTHER