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Title: Director, Student Succes

Position Type: Administrator Full Time

College: Pueblo Community College

Division: Student Affairs

Department: PCC Student Success

Campus: Fremont Campus

Location: Canon City

Salary Range: The annual salary for this position is $83,000 and may be up to 5% higher depending on relevant experience, education, and certifications when compared to others doing substantially similar work.

Job Summary:

The Director of Student Success oversees and directs student services programs to ensure the success and safety of students in enrollment, advising, financial aid, and career planning. The Director also implements, adapts, and advances college initiatives, protocols, and practices that support the region in collaboration with the Division of Student Success.

Duties & Responsibilities:

Essential Functions
• Provides strategic leadership for Student Services in Fremont and Custer counties, setting goals, priorities, and long-range plans aligned with institutional mission and regional needs.
• Ensures consistent, equitable, and data-informed delivery of student services by evaluating initiatives, adapting operations for a geographically dispersed region, and implementing improvements that strengthen access, retention, and success.
• Collaborates with college leadership to execute regional service strategies, aligning resources, logistics, and innovative practices to meet emerging student and community needs efficiently and effectively.
• Oversees the delivery and continuous improvement of advising, enrollment, registration, financial aid support, onboarding, and student coaching to ensure high-quality, compliant services.
• Leads retention, completion, and transfer efforts by ensuring staff apply current program, transfer, and labor-market information in student advising.
• Directs specialized student support—including, veteran services, and regional career/education resources—and ensures students receive accurate guidance on programs and financial options.
• Provides strategic oversight for student engagement initiatives, including orientation, graduation, student activities, and other campus events.
• Oversees Associated Student Government (ASG) operations, ensuring alignment with institutional policies and student leadership development goals.
• Approves new student organizations, oversees advisor training, and ensures student-led events, speakers, and activities meet college guidelines and support a healthy campus climate.
• Cultivates and sustains high-level relationships with school districts, community agencies, and regional employers to support workforce development, career exploration, and student opportunities.
• Provides leadership in promoting the branch campus within the service area, strengthening awareness of programs, student pathways, and institutional resources.
• Aligns regional recruitment and outreach efforts with institutional enrollment strategy, ensuring seamless communication and coordination between recruitment, advising, and admissions.
• Provides oversight of the Fremont Campus student pantry and collaborates with internal and community partners to address students’ basic needs, including access to food, hygiene products, and other essential resources.
• Leads collaboration with main campus offices (Admissions & Records, Financial Aid, Registrar, Veterans Services, Student Conduct, Concurrent Enrollment) to ensure consistent processes and responsive support for Fremont students.
• Serves as a member of the Behavioral Intervention Team (BIT), providing leadership in student conduct, crisis response, and case management coordination.
• Coordinates with the Title IX Coordinator on complaint procedures and investigations.
• Provides leadership and supervision for professional, classified, hourly, and student employees, including hiring, performance planning and evaluation, coaching, and conflict resolution.
• Builds and supports a collaborative, student-centered team by ensuring staff are trained, equipped, and aligned to deliver high-quality services.
• Ensures events are following PCC processes and are scheduled and communicated to have the best impact and meet the needs of the students and the region.
Additional Functions
•Works independently with little supervision or as part of a team.
•Communicates effectively with students, colleagues, and others.
•Interacts professionally and respectfully with students, colleagues, and others.
•Assesses individual and department work processes and recommends improvements.
•Complies with State Fiscal Rules, State Board policies, System and College protocols, and departmental procedures.
•Obtains and maintains proficiency with required systems and equipment.
•Maintains confidentiality of student and employee information as required.
•Completes all required compliance training within the established timeline.
•Serves on committees and other groups as assigned.

Competencies/KSAs:

• Knowledge of current laws and best practices related to FERPA, ADA, Title IX, and other application regulations.
• Knowledge of best practices in advising, career paths, student leadership and code of conduct.
• Proficiency with Microsoft Office; working knowledge of student information systems (Navigate, Banner, Recruit) a plus.
• Able to lift 15 pounds
• Able to read and communicate in English
• Mobility around campus

Minimum Qualifications:

Education
• Bachelor’s degree from a regionally accredited institution.
Experience
• At least 5 years of experience in higher education, preferably in student advising, student services, or similar.
• Experience with culturally diverse employees and students
Travel
•Colorado Community College System offices in Denver
•Pueblo or Mancos, CO locations
•Conferences within or outside of Colorado
•Various locations within the college’s service area
Schedule
•State business hours are Monday-Friday, 8:00am – 5:00pm
•Infrequent weekend and/or evening hours required

Selection Process:

Review of applications begins immediately and closes at 5pm (Mountain) on Monday August 24, 2026.
PERA retirees are not eligible to fill this position except on an interim basis and only in accordance with PERA work provisions.

Application Instructions: 

Pueblo Community College is not able to provide sponsorship for applicants who do not currently have the legal right to work in the United States or require transfer of a visa.
An employee must be a resident of Colorado or reside in Colorado on the first day of employment.
An applicant may redact any information on an unofficial transcript that reveals years of attendance, date of graduation, or age.