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Full Time Salesforce Support Engineer Jobs in Raleigh, NC

Focused HR Solutions

1-20- Salesforce Developer

Raleigh, NC · On-site

$54 - $71.50/hr

Our direct client has an opening for a Salesforce Developer position #732424. This position is for ... Interface with internal and external technical support personnel. * Investigate, research, and ...

Deloitte

Salesforce CTA, Associate Vice President

Raleigh, NC · On-site

$54 - $71.50/hr

Support business development activities by contributing to proposals, solutioning discussions, and ... Bachelor's Degree in Computer Science, Engineering or equivalent work experience * Ability to ...

Pwc

Salesforce Consulting Senior Associate

Raleigh, NC

$77K - $202K/yr

... support for seamless integration and utilisation of business applications, enabling clients to ... Salesforce.com Certified Administrator, Salesforce.com Certified Developer, Salesforce.com ...

Pwc

Salesforce CPQ/Revenue Cloud Manager

Raleigh, NC

$99K - $232K/yr

... and support for seamless integration and utilization of Salesforce applications. Within our Technology Consulting practice, you will leverage your broad range of consulting skills and experience ...

Pwc

Salesforce CPQ/Revenue Cloud Director

Raleigh, NC

$155K - $410K/yr

As a Director you will execute complex programs, support business development efforts, and drive ... more Salesforce.com certifications preferred - Bringing functional domain knowledge of Quote-to ...

The Select Group

Software Quality Engineer

Durham, NC · On-site

SOFTWARE QUALITY ENGINEER (SALESFORCE) - Durham, NC // Hoboken, NJ The Select Group is seeking a Software Quality Engineer to join a Salesforce CRM Platform team to support the continued growth of a ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · Remote

Dot's SaaS solutions are based on the world's most innovative cloud technology provider, Salesforce ... Support Engineers, and collaborating with cross-functional teams to ensure support cases are ...

Dot Compliance

Customer Support Team Lead

Raleigh, NC · On-site +1

Dot's SaaS solutions are based on the world's most innovative cloud technology provider, Salesforce ... Support Engineers, and collaborating with cross-functional teams to ensure support cases are ...

KEYENCE

Field Application Engineer '27

Raleigh, NC · On-site +1

$53K - $80K/yr

... | Entry-Level | Full-Time Are you ready to launch your career with one of the world's most ... Provide on-call, on-site and remote technical support, training, and troubleshooting * Travel ...

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Showing results 21-40

All JobsSalesforce Support Engineer JobsFull Time Salesforce Support Engineer JobsFull Time Salesforce Support Engineer Jobs in Raleigh, NC

Full Time Salesforce Support Engineer information

See Raleigh, NC salary details

$36.9K

$81.9K

$144.8K

How much do full time salesforce support engineer jobs pay per year?

As of Aug 19, 2026, the average yearly pay for full time salesforce support engineer in Raleigh, NC is $81,940.00, according to ZipRecruiter salary data. Most workers in this role earn between $56,900.00 and $101,600.00 per year, depending on experience, location, and employer.

What does a full time Salesforce support engineer do?

A Full Time Salesforce Support Engineer is responsible for providing technical support and troubleshooting for Salesforce users within an organization. They help resolve issues related to Salesforce applications, ensure system functionality, and often assist with user training and best practices. Additionally, they may collaborate with development and administration teams to implement updates, customize workflows, and enhance the overall Salesforce experience. Their goal is to maintain smooth operation of Salesforce platforms and address any problems users encounter efficiently.

What are some common challenges faced by full time Salesforce support engineers, and how can I prepare for them?

Full Time Salesforce Support Engineers often encounter challenges such as resolving complex user issues, managing multiple support tickets with varying priorities, and keeping up with frequent Salesforce platform updates. To prepare, it's helpful to develop strong problem-solving skills, stay current with Salesforce release notes, and practice clear communication with both technical and non-technical stakeholders. Being proactive about learning and leveraging Salesforce documentation will also help streamline issue resolution and improve customer satisfaction.

What are the key skills and qualifications needed to thrive as a full time Salesforce support engineer, and why are they important?

To thrive as a Full Time Salesforce Support Engineer, you need a strong understanding of Salesforce architecture, troubleshooting, and CRM management, typically demonstrated by a degree in computer science or related field and Salesforce certifications such as Salesforce Administrator or Platform App Builder. Familiarity with tools like Salesforce Service Cloud, Apex, SOQL, and case management systems is essential. Excellent problem-solving abilities, effective communication, and a customer-focused mindset are crucial soft skills for this role. These skills and qualities are important because they ensure timely resolution of technical issues, high customer satisfaction, and smooth operation of Salesforce environments.

What is the difference between Full Time Salesforce Support Engineer vs Salesforce Administrator?

AspectFull Time Salesforce Support EngineerSalesforce Administrator
CertificationsSalesforce Certified Support Specialist, Admin certifications beneficialSalesforce Certified Administrator (ADM 201) required
Work EnvironmentTechnical support, troubleshooting, issue resolutionSystem configuration, user management, process automation
ResponsibilitiesSupport users, resolve technical issues, maintain system healthCustomize Salesforce, manage users, create reports/dashboards

While both roles require Salesforce knowledge and certifications, a Full Time Salesforce Support Engineer primarily focuses on technical support and troubleshooting, whereas a Salesforce Administrator handles system configuration and user management. The Support Engineer role is more technical and reactive, while the Administrator role involves proactive system setup and optimization.

What are the most commonly searched types of Salesforce Support Engineer jobs in Raleigh, NC?

The most popular types of Salesforce Support Engineer jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Salesforce Support Engineer jobs?

Cities near Raleigh, NC with the most Full Time Salesforce Support Engineer job openings:

Full Time Salesforce Support Engineer jobs near you

1-20- Salesforce Developer

Focused HR Solutions

Raleigh, NC • On-site

$54 - $71.50/hr

Full-time

Re-posted 21 days ago

Job description

Position is mostly remote with on-site meetings in Raleigh, NC, as needed. Candidate must work EST Business Hours.  
  
Our direct client has an opening for a Salesforce Developer position #732424. This position is for 12+ months, with option of extension, and will be worked mostly remotely with on-site meetings in Raleigh, as needed.  (must work EST business hours).
 
If you are interested, please submit the following:
  • Your current resume
  • Your hourly rate
 
Below is the job description – Resumes due ASAP
 
Description:
The primary purpose of this position is to design, develop, test, and deploy customized Child Welfare solutions within the Salesforce platform.  The work involves collaborating with various stakeholders to understand business requirements and translating them into efficient and scalable technical solutions for the Child Welfare program.
 
The person in this position must have Salesforce ecosystem expertise.  They will need to be able to customize and configure Salesforce to meet specific business needs.  They will develop and maintain Apex code, Visualforce pages, Lightning components, and integrations between the Child Welfare Technology System and stakeholder technology platforms.  The work involves collaborating with business analysts, product managers, product owners, project managers, and end-users to gather and refine requirements.  This position will design and implement scalable solutions that adhere to Salesforce best practices and coding standards.  They will perform system testing, debugging, and deployment of applications within the Salesforce environment.  The person in this position will also create and maintain documentation related to the development and configuration activities.  Furthermore, they will stay updated on Salesforce releases, features, and best practices to ensure optimal system performance and sustainability. 
 
Responsibilities and Duties: 
  • Provide technical expertise by coding and developing solutions using Salesforce technologies, such as Apex, Visualforce, and Lightning components.
  • Customize and configure Salesforce based on specific business needs, including creating and modifying objects, fields, workflows, and other platform features.
  • Interface with internal and external technical support personnel.
  • Investigate, research, and implement new technologies and interfaces.
  • Work on integrating Salesforce with other systems, ensuring seamless data flow and functionality across different platforms.
  • Perform unit testing on developed solutions to identify and fix any issues.  Collaborate with quality assurance teams when applicable.
  • Track and manage development activities and workflows in Jira Scrum boards and Kanban boards.
  • Conduct reviews/Joint Application Development (JAD) sessions with stakeholders that will result in complete understanding and documentation of the business and technical requirements.
  • Perform impact analysis of requirements on existing and proposed software applications and information systems.
  • Create system designs and utilize existing design patterns that satisfy system needs that are sustainable now and into the future.
  • Review and analyze user requests and other information, and design appropriate systems that align with strategic direction.
  • Prepare all required effort documentation for review by organizational unit management (and clients, if appropriate).
  • Prepare project plans that include resource requirement projections.
  • Troubleshoot code, software applications and data issues.
  • Address any issues or bugs that arise, utilizing debugging tools and techniques to identify and resolve problems in the Salesforce environment.
  • Proactively monitor and support all production applications/information systems from both hardware and software perspectives for both current efficiencies and improvement.
  • Engage in discussions with business analysts, end-users, and other team members to clarify requirements, address questions, and ensure alignment between technical solutions and business objectives.
  • Facilitate/participate in technical committees and governance meetings as required.
  • Write technical documentation and diagrams, and as requested, assist with training materials/user manuals.
  • Maintain documentation for ongoing and completed development tasks, including code comments, process flow diagrams, and configuration details.
  • Assure organizational unit and team standards and procedures are applied to all work efforts by mentoring team members.
  • Enforce peer review procedures, where needed, to meet expected quality standards.
  • Assure that approved methodologies are used.
  • Conduct or participate in system design and source code walk-throughs.
  • Ensure security measures are followed as data stewards in support of all applications and the Federal, SCIO, DHHS, and DHHS IT privacy and security polices, and standards are always being enforced.
  • Review security scan results and remediate vulnerabilities in the specified timeframes.
  • Look for opportunities to optimize existing processes, enhance system performance, and suggest improvements to enhance the overall Salesforce environment.

Required/Desired Skills:
  • Experience with lightning component development - Required - 7 Years
  • Experience developing and maintaining Apex code and Apex Tests - Required - 7 Years
  • Experience developing and maintaining Visualforce pages - Required - 3 Years
  • Experience with Salesforce integrations of 3rd Party apps - Required - 7 Years
  • Experience with data migrations from legacy systems - Required - 3 Years
  • Experience with Copado - Highly desired - 1 Years
  • Experience with Copado Robotics Testing - Highly desired - 1 Years
  • Experience issuing tickets to Salesforce - Highly desired - 1 Years

By replying to this job advertisement, I agree I want to receive additional job advertisements from Focused HR Solutions, including email, phone and mail to the contact information I am submitting. I consent to Focused HR Solutions, its affiliates, third parties and partners processing my personal data for these purposes and as described in the Privacy Policy. I understand that I can withdraw my consent at anytime. 
FHR
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About Focuses HR Solutions

Sourced by ZipRecruiter

Focused HR Solutions is a Certified Women Business Enterprise by WBENC. FHR is a full service staffing firm that assists clients nationwide with supplemental staff for their information technology departments on a contract, contract to hire, and direct hire basis. Our team has extensive experience providing full service staffing needs to small, medium and large clients. Focused HR Solutions provides services to technology-driven clients that include many of the most prominent firms in the United States. Our client base includes State and Local Governments, Software Vendors, top Fortune 500 Companies, as well as companies in the automotive, retail, financial, health care, and telecommunication industries. At Focused HR Solutions, we utilize technology to market our candidate’s skills and fulfill our client’s job assignments guaranteed.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Scottsdale, AZ, US

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