ZipRecruiter

Log In

3

Full Time Remote Workforce Management Jobs in Washington, DC

Amyx, Inc.

Deputy Project Manager

Washington, DC · On-site +1

DHS Management Directive 140-01, "Information Technology Security Program • DHS National Security ... and remote workforce especially if the contract includes sub-contract agreements 5. Active or ...

Amyx, Inc.

Deputy Program Manager

Washington, DC · On-site +1

$131K/yr

Demonstrating an ability to manage a large, matrixed, and remote workforce - especially- if the contract includes sub-contract agreements. * Experience with SharePoint administration and program ...

next page

Showing results 1-20

All JobsWorkforce Management JobsFull Time Remote Workforce Management JobsFull Time Remote Workforce Management Jobs in Washington, DC

Full Time Remote Workforce Management information

See Washington, DC salary details

$28.3K

$86.5K

$183.5K

How much do full time remote workforce management jobs pay per year?

As of Aug 9, 2026, the average yearly pay for full time remote workforce management in Washington, DC is $86,550.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $104,200.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Remote Workforce Management vs Remote Workforce Coordinator?

AspectFull Time Remote Workforce ManagementRemote Workforce Coordinator
CredentialsExperience in HR, operations, or management; often requires relevant certificationsTypically requires HR or administrative experience; certifications are optional
Work EnvironmentOversees remote teams, manages policies, and ensures productivitySupports remote teams by coordinating schedules and communication
Employer & Industry UsageUsed by HR departments, large organizations, and remote-first companiesCommon in staffing agencies, HR firms, and organizations with remote teams

Full Time Remote Workforce Management involves strategic oversight of remote teams, focusing on policies, productivity, and resource allocation. In contrast, a Remote Workforce Coordinator handles day-to-day coordination, scheduling, and communication support. Both roles are essential for effective remote work operations but differ in scope and responsibilities.

What are the most commonly searched types of Remote Workforce Management jobs in Washington, DC? The most popular types of Remote Workforce Management jobs in Washington, DC are:
Full Time Remote Workforce Management jobs near you

Workforce and Reporting Manager

SYS Integration

Washington, DC • Remote

Full-time

Re-posted 7 days ago

Job description

Location: Remote

Workforce and Reporting Manager

Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a governmentcontracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets servicelevel requirements, and provides accurate operational reporting to internal leadership and government program officials.

Key Responsibilities:

  • Manage forecasting and staffing processes to ensure efficient, costeffective CSR utilization.
  • Develop and maintain annual, weekly, and daily staffing and scheduling plans.
  • Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
  • Monitor performance against targets, identify gaps, and implement corrective actions.
  • Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
  • Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
  • Produce and manage required reports, including:
    • Daily and weekly performance reports
    • Monthly invoice progress reports
    • Quarterly work breakdown structure (WBS) reports
    • Annual summaries
    • Ad hoc and specialrequest reports
  • Coordinate with government program officials regarding reporting requirements and status updates.

Qualifications:

  • Experience in workforce management within a call center environment.
  • Strong analytical skills with proficiency in Excel and reporting tools.
  • Familiarity with workforce management systems (e.g. Genesys).
  • Ability to interpret data, identify trends, and recommend operational improvements.
  • Strong communication skills and experience supporting government contracts is preferred.
  • Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field

Must be able to pass a federal  background check going back 7 years without felonies. Must be able to pass a federal credit check. 

Apply