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Salary: Depends on Qualifications Location : El Segundo, CA Job Type: Full-Time Remote Employment: Flexible/Hybrid Job Number: 00906 Department: HelpDesk Division: General Opening Date: 06/01/2026
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Company Description UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time Company Overview
Company Description UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time Company Overview
Company Description UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time Company Overview
Company Description UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time Company Overview
Company Description UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time Company Overview
Quick apply
Company Description UCaaS & Critical Communications Sales - SLED Account Manager (101VOICE & ARVOS Push-to-Talk) Location: Arizona, Texas, Florida & Remote Employment Type: Full-time Company Overview
Employer : Magnus Management Group Client : Federal Agency Position Type : Full time Qualification : * Bachelor's degree in computer engineering, computer science, or information technology * 7 to 10
Quick apply
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Sergeant Bluff, IA · Remote
$85K - $115K/yr
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Sergeant Bluff, IA · Remote
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$85K - $115K/yr
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BSS Systems Engineer
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Full Time Remote Voip information
See salary details
$14.90 - $17.90
12% of jobs
$20.39 is the 25th percentile. Wages below this are outliers.
$17.90 - $20.89
16% of jobs
$20.89 - $23.89
16% of jobs
The median wage is $26.88 / hr.
$23.89 - $26.88
6% of jobs
$26.88 - $29.87
4% of jobs
$29.87 - $32.87
4% of jobs
$32.87 - $35.86
10% of jobs
$35.86 - $38.85
5% of jobs
$39.26 is the 75th percentile. Wages above this are outliers.
$38.85 - $41.85
12% of jobs
$41.85 - $44.84
5% of jobs
$44.84 - $47.84
10% of jobs
$14
$30
$47
How much do full time remote voip jobs pay per hour?
As of Jul 14, 2026, the average hourly pay for full time remote voip in the United States is $30.44, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $39.42 per hour, depending on experience, location, and employer.
What are the most commonly searched types of Remote Voip jobs? The most popular types of Remote Voip jobs are:
Full-time
Medical, Dental, Vision, Retirement, PTO
Re-posted 13 days ago
Job description
Salary: Depends on Qualifications
Location : El Segundo, CA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 00906
Department: HelpDesk
Division: General
Opening Date: 06/01/2026
About
NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes NEOGOV is a leading AI-enabled SaaS provider serving the public sector and public safety organizations nationwide.
For more than 25 years, we've helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose-driven technology to help build stronger communities.
This posting is for an existing vacancy.
We're looking to hire a Helpdesk Director to join our IT team and lead our helpdesk operations. This role is a hybrid role out of the Los Angeles office.
What You Will do
Who You Are
What NEOGOV Offers
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.
Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.
01
If you're in the US, will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?)
02
If you are in Canada, are you legally able to work in Canada for any employer without limitations?
Required Question
Location : El Segundo, CA
Job Type: Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 00906
Department: HelpDesk
Division: General
Opening Date: 06/01/2026
About
NEOGOV is a proud AI-Enabled SaaS leader in the Public Sector & Public Safety space with a mission to serve the people who serve the people. Our clients use our software to streamline everyday processes NEOGOV is a leading AI-enabled SaaS provider serving the public sector and public safety organizations nationwide.
For more than 25 years, we've helped agencies streamline critical workforce and operational processes through an integrated, intelligent platform. From hiring and onboarding to employee growth, retention, compliance, and public safety operations, our solutions support the full employee lifecycle. Guided by our mission to serve the people who serve the people, we combine innovation, customer focus, and purpose-driven technology to help build stronger communities.
This posting is for an existing vacancy.
We're looking to hire a Helpdesk Director to join our IT team and lead our helpdesk operations. This role is a hybrid role out of the Los Angeles office.
What You Will do
- Manage and support a global team of 6 helpdesk engineers.
- Lead helpdesk operations, managing team workloads, SLA performance, and continuous process improvement.
- Identify and implement automation and AI-driven solutions to streamline helpdesk workflows and reduce manual overhead.
- Communicate with employees and provide in-person and remote support.
- Manage escalations and ensure any issues are resolved in a timely manner.
- Oversee and optimize IT systems and align technology with business goals, and drive operational efficiency.
- Manage user lifecycle processes through Active Directory and SSO platforms, ensuring secure and efficient access control.
- Work on inventory management, back-office licensing and other operational needs.
Who You Are
- Customer Focused Leader.
- Excellent communicator with equally excellent customer service mindset.
- Driven and positive team player.
- Self-starter who is eager to learn new technologies and promote a culture of service.
- Natural problem solver.
- Believer in the value of documentation and AI.
- 5-7 years of experience managing a helpdesk team with extensive technical expertise and M&As.
- Excellent leadership and people management skills.
- Systems administration experience.
- In depth understanding and troubleshooting skills of Windows and MacOS operating systems.
- Experience with Mobile Device Management (MDM) specifically Desktop Central (Manage Engine).
- Strong technical skills and experience with the following:
- Network services (DHCP, DNS, P2P VPN, ISP, etc...)
- Palo Alto firewalls and network security
- Google Suite
- Office 365
- Voip (DIalpad, GoTo)
- Okta Single Sign-On
- Jira Service Management
- Zapier
- Data center hardware and management
- VMWare
- Familiarity with Ai agents, REST APIs, and low touch automation tools.
- Excellent analytical and troubleshooting skills.
- Basic understanding of cloud computing (AWS preferred).
- Ability to work under pressure.
- Strong customer service skills.
- Bachelor's degree in a related field.
What NEOGOV Offers
- Competitive Wages
- Comprehensive Benefits package (medical, dental, vision, etc.) for full-time employees effective Day 1
- Generous PTO to support work-life balance
- 401K Matching
- 12-week Paid Parental Leave
- Autonomy to grow and find your career path with supportive leadership
- Remote working opportunities
- Inclusive and diverse work environment
NEOGOV does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, protected military status, or other non-merit factors.
Our hiring process may include Artificial Intelligence (AI) screening for keywords and minimum qualifications. Recruiters review all results.
01
If you're in the US, will you now, or in the future, require sponsorship for employment visa status (e.g. H-1B visa status)?)
- No
- Yes
- Not in the US
02
If you are in Canada, are you legally able to work in Canada for any employer without limitations?
- Yes
- No
Required Question
About NEOGOV
Sourced by ZipRecruiter
Industry
Software development
Company size
501 - 1,000 Employees
Headquarters location
El Segundo, CA, US
Year founded
1999