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Full Time Remote Live Chat Jobs (NOW HIRING)

Remote Live Chat Agent

OR ยท On-site +1

$28/hr

Remote Live Chat Support Representative Location: Remote, United States Workplace Type: Remote About the Role US Energy Windows & Doors is seeking a friendly, professional, and detail-oriented Remote

Remote Live Chat Support Representative

CA ยท On-site +1

$22 - $36/hr

Remote Live Chat Support Representative Location: Remote, Global Workplace Type: Remote About the Role Fracture Diagnostics International is actively seeking a dedicated and customer-centric Remote

Position: Remote Live Chat Agent WFH Part Time Audacy is seeking a professional and motivated individual to join our team as a Remote Live Chat Agent WFH Part Time. As a member of our team, you will

New

We're looking for a Live Chat Agent to provide real-time customer support via online chat platforms. You'll address inquiries, resolve issues, and deliver a positive experience with professionalism

Seeking a chat support specialist to provide real-time assistance via live chat and messaging, addressing inquiries and troubleshooting issues through written communication. Ideal for quick typists

Chat Support Agent

CO ยท On-site +1

Chat Support Agent Location: San Francisco, USA Workplace Type: Remote About the Role We are seeking a dedicated and customer-focused Chat Support Agent to join our dynamic team. In this role, you

$15.75 - $20.50/hr

Receptionist (Remote) Job Title Remote Receptionist Job Type Full-Time Remote Job Summary We are seeking a friendly, professional, and highly organized Remote Receptionist to serve as the first point

Job Title: Sales Development Representative Location : Remote - US Only Country : United States Department : Marketing Reports To : Sales Development Manager Position Type : Full-Time Salary :

About First Due First Due's mission is to prevent first responder injury or death by providing fire and EMS agencies with transformative, end-to-end software solutions that empower them to run safer,

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Full Time Remote Live Chat information

What is the difference between Full Time Remote Live Chat vs Customer Support Representative?

AspectFull Time Remote Live ChatCustomer Support Representative
Work EnvironmentRemote, online chat platformRemote or on-site, phone and email support
CredentialsBasic customer service skills, typing proficiencyCustomer service experience, communication skills
Industry UsageTech, e-commerce, service sectorsRetail, telecom, tech, various industries
Search IntentRemote live chat jobs, online customer supportCustomer support jobs, remote support roles

Full Time Remote Live Chat roles focus on online chat support, requiring quick typing and communication skills, often in tech or e-commerce sectors. Customer Support Representatives may handle calls and emails, with broader industry applications. Both roles serve customer needs but differ in communication channels and work environment.

What cities are hiring for Full Time Remote Live Chat jobs?

Cities with the most Full Time Remote Live Chat job openings:

What are the most commonly searched types of Remote Live Chat jobs?

The most popular types of Remote Live Chat jobs are:

What states have the most Full Time Remote Live Chat jobs?

States with the most job openings for Full Time Remote Live Chat jobs include:

What are popular job titles related to Full Time Remote Live Chat jobs?

For Full Time Remote Live Chat jobs, the most frequently searched job titles are:

Remote Live Chat Agent

OR โ€ข On-site, Remote

$28/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Remote Live Chat Support Representative
Location: Remote, United States
Workplace Type: Remote
About the Role
US Energy Windows & Doors is seeking a friendly, professional, and detail-oriented Remote Live Chat Support Representative to join our dynamic team. In this crucial role, you will be the first point of contact for our valued customers and prospective clients, providing exceptional support through online chat, email, and other digital communication channels. You will be instrumental in answering basic inquiries about our high-quality windows and doors, assisting customers with scheduling appointments and consultations, meticulously documenting customer interactions, and ensuring all inquiries receive timely and appropriate follow-up. This position requires a proactive approach, excellent communication skills, and a genuine desire to help customers find the solutions they need. If you thrive in a remote work environment and possess a passion for outstanding customer service, we encourage you to apply.
Key Responsibilities
  • Respond promptly and professionally to customer inquiries through live chat and email, ensuring a positive first impression.
  • Answer general questions about windows, doors, installation processes, consultation scheduling, and other company services with accuracy and clarity.
  • Assist customers with scheduling consultations and appointments, coordinating with the sales and installation teams as needed.
  • Provide timely updates regarding orders, appointments, and service requests when information is readily available.
  • Identify customer needs and effectively direct complex or specialized questions to the appropriate department or specialist.
  • Document all customer conversations and interactions accurately within the CRM system and update customer records meticulously.
  • Follow up on customer inquiries that require additional assistance or further investigation to ensure complete resolution.
  • Maintain a consistently professional, helpful, and courteous tone in every customer interaction, reflecting the company's commitment to service excellence.
  • Handle customer concerns and complaints calmly and professionally, seeking to de-escalate situations and find satisfactory solutions.
  • Coordinate effectively with sales, installation, and administrative teams to ensure seamless customer experiences and efficient workflow.
  • Protect customer information and maintain strict confidentiality in accordance with company policies and data privacy regulations.
  • Adhere to all company procedures, communication standards, and service guidelines to ensure consistent and high-quality support.

Required Skills & Qualifications
  • High school diploma or equivalent is preferred, demonstrating a foundational level of education.
  • Previous customer service, live chat support, call center, administrative, or sales-support experience is highly preferred, providing a strong understanding of customer interaction dynamics.
  • Excellent written communication and grammar skills are essential for clear and effective online communication.
  • Strong typing speed and accuracy, coupled with proficient computer skills, are necessary for efficient chat and data entry.
  • Comfortable and proficient in using CRM systems, email clients, various chat platforms, spreadsheets, and other web-based applications.
  • Exceptional attention to detail and a commitment to accuracy in all tasks, from communication to data entry.
  • Proven ability to multitask effectively while managing multiple customer conversations simultaneously in a fast-paced environment.
  • A professional, patient, and genuinely customer-focused attitude, prioritizing customer satisfaction in every interaction.
  • Ability to work independently and manage time effectively in a remote work setting, demonstrating self-discipline and motivation.
  • Must possess a reliable high-speed internet connection and a dedicated, quiet home workspace free from distractions.

Benefits
Eligible employees may receive benefits according to company policy, which may include:
  • Health insurance
  • $28 per hour
  • Dental and vision insurance
  • Paid time off
  • Paid holidays
  • 401(k)
  • Performance-based bonuses
  • Training and professional development
  • Career advancement opportunities