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Full Time Remote Helpdesk Support Jobs in Rochester, NY

Solid Rock Recruiting LLC

Tax Manager

Rochester, NY · On-site +1

$125K - $200K/yr

A top-tier public accounting firm is hiring an experienced Tax Manager to help lead its growing tax ... The firm supports hybrid work schedules and fully remote arrangements for the right candidate. Key ...

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All JobsFull Time Remote Helpdesk Support JobsFull Time Remote Helpdesk Support Jobs in Rochester, NY

Full Time Remote Helpdesk Support information

See Rochester, NY salary details

$12

$22

$33

How much do full time remote helpdesk support jobs pay per hour?

As of Jun 14, 2026, the average hourly pay for full time remote helpdesk support in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

How can I make $100,000 a year working from home?

A full-time remote helpdesk support role typically offers salaries ranging from $40,000 to $70,000 annually, but reaching $100,000 may require gaining advanced certifications, developing specialized technical skills, or progressing into senior or managerial positions. Increasing earning potential can also involve acquiring certifications like CompTIA A+ or Network+, gaining experience, and taking on additional responsibilities or consulting opportunities.

How to make 2000 a week working from home?

Full Time Remote Helpdesk Support roles typically pay between $15 and $25 per hour, which can amount to around $600 to $1,000 weekly for full-time hours. To reach $2,000 weekly, you may need to supplement income with additional certifications, advanced technical skills, or by taking on multiple support roles or freelance support tasks, often requiring strong customer service and troubleshooting skills. Earning $2,000 a week solely from a helpdesk support position may require working overtime or combining multiple remote support jobs.

What is the difference between Full Time Remote Helpdesk Support vs Technical Support Specialist?

AspectFull Time Remote Helpdesk SupportTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Microsoft CertifiedOften requires similar certifications, plus specialized vendor certifications
Work EnvironmentRemote, customer-facing, troubleshooting via phone, chat, or emailRemote or on-site, troubleshooting hardware/software issues for clients or internal users
Employer & Industry UsageCommon in IT service providers, tech companies, and support centersUsed across IT, manufacturing, and enterprise sectors for technical issue resolution

Full Time Remote Helpdesk Support focuses on providing remote customer support for general IT issues, often requiring certifications like CompTIA A+. Technical Support Specialists may handle more specialized technical problems, sometimes on-site, but share similar credentials. Both roles are vital in tech support, with overlapping skills and certifications, but differ mainly in scope and work environment.

How to make $1000 a week remote?

A full-time remote helpdesk support role typically pays between $15 and $25 per hour, so earning $1000 weekly requires working approximately 40 to 67 hours. Increasing income may involve gaining certifications, developing technical skills, or taking on additional shifts or freelance support tasks to reach higher pay rates or extra hours.

Is AI replacing IT's help desk?

AI is increasingly used to automate routine help desk tasks such as password resets and troubleshooting, but it does not fully replace helpdesk support roles. Full-time remote helpdesk support professionals are still essential for complex issues, customer interaction, and system management that require human judgment and communication skills. Knowledge of ticketing systems, remote tools, and customer service is important in this field.
Full Time Remote Helpdesk Support jobs near you
Licensed Mental Health Counselor (LMHC)

Licensed Mental Health Counselor (LMHC)

Gotham Enterprises Ltd

Rochester, NY • Remote

$115K - $120K/yr

Full-time

Medical, Retirement, PTO

Posted 5 days ago

Job description

Licensed Mental Health Counselor (LMHC)

Location: New York
Position: Full-Time
Salary: $115,000–$120,000 per year
Schedule: Monday–Friday, 9:00 AM - 5:00 PM

Summary:
We’re looking for a Licensed Mental Health Counselor to join our remote team and support clients seeking mental health assistance. Your role will be instrumental in guiding individuals through therapeutic sessions, developing treatment strategies, and promoting healing. Bring your skills to a supportive team committed to client well-being and mental health growth.

Responsibilities:

  • Provide counseling via telehealth platforms.
  • Assess client needs and design treatment plans.
  • Support clients dealing with stress, grief, trauma, and other mental health challenges.
  • Document and update client progress regularly.

Requirements

  • Master’s degree in Psychology, Counseling, or related field.
  • Active LMHC licensure in New York.
  • Minimum of 2 years of experience in a mental health counseling role.
  • Strong knowledge of therapeutic techniques and mental health disorders.

Benefits

  • 2 weeks PTO.
  • Health Insurance.
  • 401K Plan with 3% Company Match.

Ready to help others thrive? Step into a role where your expertise leads the way to positive change. Apply today and be a part of something meaningful.

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About Gotham Enterprises

Sourced by ZipRecruiter

Gotham Enterprises, Ltd., headquartered in Queens/Fresh Meadows, NY, is a healthcare and mental‑health staffing and job placement platform that connects licensed professionals (psychiatrists, nurse practitioners, therapists, medical assistants, allied health) with in‑person, contract, per‑diem, and permanent assignments across New York State. Working through its job portal and regional offices, Gotham serves outpatient clinics, home‑care agencies, schools, and community health centers, offering roles including Licensed Mental Health Counselors (LMHC), Psychiatric–Mental Health Nurse Practitioners (PMHNP), PAs, and clinic support staff. The company is actively recruiting and retains a distributed workforce with both in‑office and remote recruiters; salaries for PMHNP roles average ~$160,000/year.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Montclair, NJ, US

Year founded

2016

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