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Full Time Remote Helpdesk Support Jobs in Rochester, NY

Cargill

Dairy Focus Consultant (Open to remote)

Batavia, NY · On-site +1

$63K - $76K/yr

Help support Cargill team members through collaborative efforts to service dairy customers. * Develop and deliver proposals and presentations and help conduct product demonstrations. * Build, monitor ...

Solid Rock Recruiting LLC

Tax Manager

Rochester, NY · On-site +1

$125K - $200K/yr

A top-tier public accounting firm is hiring an experienced Tax Manager to help lead its growing tax ... The firm supports hybrid work schedules and fully remote arrangements for the right candidate. Key ...

Buckle

Floor Leader (Full Time)

Victor, NY · On-site +1

$17 - $20/hr

Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options ... helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid ...

The Buckle

Floor Leader (Full Time)

Victor, NY · On-site +1

$17 - $20/hr

Full-Time Teammate Benefits: Health Your physical well-being matters. We provide health options ... helping to protect your income if you are unable to work. Leave of Absence Support Paid and unpaid ...

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Full Time Remote Helpdesk Support information

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How much do full time remote helpdesk support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time remote helpdesk support in Rochester, NY is $22.84, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $25.62 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Helpdesk Support vs Technical Support Specialist?

AspectFull Time Remote Helpdesk SupportTechnical Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Microsoft CertifiedOften requires similar certifications, plus specialized vendor certifications
Work EnvironmentRemote, customer-facing, troubleshooting via phone, chat, or emailRemote or on-site, troubleshooting hardware/software issues for clients or internal users
Employer & Industry UsageCommon in IT service providers, tech companies, and support centersUsed across IT, manufacturing, and enterprise sectors for technical issue resolution

Full Time Remote Helpdesk Support focuses on providing remote customer support for general IT issues, often requiring certifications like CompTIA A+. Technical Support Specialists may handle more specialized technical problems, sometimes on-site, but share similar credentials. Both roles are vital in tech support, with overlapping skills and certifications, but differ mainly in scope and work environment.

Full Time Remote Helpdesk Support jobs near you

Dairy Focus Consultant (Open to remote)

Cargill

Batavia, NY • On-site, Remote

$63K - $76K/yr

Full-time

Re-posted 28 days ago

Cargill rating

7.4

Company rating: 7.4 out of 10

Based on 222 frontline employees who took The Breakroom Quiz

20th of 49 rated food wholesalers

Job description

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and customers to source, make and deliver products that are vital for living. By providing customers with lifes essentials, we enable businesses to grow, communities to prosper, and consumers to live well.

This position is in our specialized portfolio enterprise where we serve diverse businesses who support unique customers or markets, including animal nutrition and health, bioindustrial, road safety salt and Cargill joint ventures.

Job Purpose and Impact

The Dairy Focus Consultant will provide nutrition recommendations and support to customers during and after product sales. In this role, you will consult directly with dairy farmers and their employees. You should have a passion for the dairy industry and be comfortable working on farm with dairy farm employees, dairy ownership, and affiliated dairy representatives. In this position you will set performance goals that align with the territory and dairy leadership team objectives and are accountable to work towards those goals.

This is home office position, that requires up to 75% travel to cover the area of responsibility visiting dairy farms daily in Western New York.

Key Accountabilities
  • Inform customers of our new products, services and prices through a consultative approach to dairy nutrition and management.
  • Help support Cargill team members through collaborative efforts to service dairy customers.
  • Develop and deliver proposals and presentations and help conduct product demonstrations.
  • Build, monitor and revise the monthly performance of the objectives versus budget and implement actions to reach them.
  • Help assess customer needs and suggest appropriate products, services and solutions.
  • Build, develop and maintain internal and external customer relationships with any combination of dairy producers, mills and Cargill team mates.
  • Handle basic issues and problems under direct supervision, while escalating more complex issues to appropriate staff.
  • Other duties as assigned
Qualifications
Minimum Qualifications
  • Bachelor's degree in a related field or equivalent experience
  • Ability to travel up to 75% to visit dairy farms daily
  • Minimum of four years of related work experience in sales or business development or related field
  • Valid drivers license in good standing
Preferred Qualifications
  • Dairy, feed, animal nutrition and health industry experience
  • Sales experience
  • Consulting experience
Position Information

Relocation assistance will not be provided for this position.

Location: Batavia, NY

The expected salary for this position is $63,880 - $76,120. Compensation varies depending on a wide array of factors including but not limited to the specific location, certifications, education, and level of experience. The disclosed range estimate may be adjusted for any applicable geographic differential associated with the location at which the position may be filled.

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked.Visit: https://www.cargill.com/page/my-health/mh-health-and-wellness to learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet


To apply using chat/text, please click Apply Now button OR use this link to create a login to apply.

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About Cargill

Sourced by ZipRecruiter

Cargill was founded in 1865 as a single grain warehouse in Iowa, U.S. Since then, we’ve grown to become a global partner connecting people around the planet. But one thing has remained constant over the years: our purpose of nourishing the world in a safe, responsible and sustainable way. Cargill is committed to conducting business with integrity, operating responsibly, enriching communities and nourishing the world. In the fiscal year 2021, Cargill provided $110.5 million in total charitable contributions in 56 countries to support our communities. Cargill businesses and employee-led groups partner with local civic, nonprofit and non-governmental organizations on programs and projects that improve food security and nutrition; support human rights, equity and inclusion; strengthen farmer livelihoods; and advance our commitments in the areas of land use, water and climate.

Industry

Food and drink manufacturing

Company size

10,000+ Employees

Headquarters location

Minneapolis, MN, US

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