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Full Time Remote Claims Jobs in Michigan (NOW HIRING)

Lancing, MI Work Model: Remote Position type: Full time - salary We're a team of employees ... service, claims, and marketing * Provide input and data to help drive and implement strategic ...

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Full Time Remote Claims information

What is a full time remote claims job?

Full time remote claims jobs typically involve working for insurance companies or third-party administrators to process, investigate, and resolve insurance claims while working from home. Employees in these roles assess submitted claims, verify coverage, communicate with policyholders and providers, and ensure claims are handled efficiently and accurately. These positions usually require strong attention to detail, good communication skills, and familiarity with computer systems, and they offer the flexibility of working remotely while maintaining a full-time schedule.

What skills and qualifications are needed to thrive as a full time remote claims representative?

To thrive as a Full Time Remote Claims Representative, you need strong analytical abilities, attention to detail, and typically a background in insurance, business, or a related field. Familiarity with claims management software, customer relationship management (CRM) systems, and basic office productivity tools is essential. Excellent written and verbal communication, problem-solving skills, and self-motivation help professionals excel in a remote environment. These skills are crucial for ensuring accurate claims processing, effective customer service, and maintaining productivity while working independently.

What are common challenges faced by remote claims professionals, and how can they be managed?

Remote claims professionals often encounter challenges such as maintaining clear communication with team members and clients, managing sensitive information securely, and staying organized without in-person supervision. To address these, it's important to leverage collaboration tools, establish regular check-ins, and follow strict data protection protocols. Proactive time management and seeking feedback can also help ensure productivity and strong relationships with both colleagues and policyholders.

What is the difference between Full Time Remote Claims vs Full Time Remote Underwriters?

AspectFull Time Remote ClaimsFull Time Remote Underwriters
Required CredentialsInsurance claims certification, relevant experienceInsurance underwriting certification, risk assessment skills
Work EnvironmentHome-based, computer-focused, claim processing systemsHome-based, risk analysis, policy evaluation tools
Employer & Industry UsageInsurance companies, claims departmentsInsurance companies, underwriting departments
Common Search & ComparisonYesYes

Full Time Remote Claims and Full Time Remote Underwriters both work remotely within the insurance industry, but Claims roles focus on processing and managing claims, while Underwriters evaluate risks and determine policy terms. Both require industry-specific certifications and involve computer-based work from home, making them comparable in work environment and employer usage.

What are the most commonly searched types of Remote Claims jobs in Michigan?

The most popular types of Remote Claims jobs in Michigan are:

What cities in Michigan are hiring for Full Time Remote Claims jobs?

Cities in Michigan with the most Full Time Remote Claims job openings:

Infographic showing various Full Time Remote Claims job openings in Michigan as of July 2026, with employment types broken down into 86% Full Time, 11% Part Time, and 3% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Middle Market Commercial Underwriter (Michigan, Remote)

Hastings Mutual Insurance Company

Hastings, MI โ€ข On-site, Remote

Full-time

Retirement, PTO

Re-posted 3 days ago


Job description

Drive profitable growth and strengthen agency partnerships across Michigan.
Hastings Insurance is seeking an experienced Middle Market Commercial Underwriter to help drive profitable growth throughout Michigan. In this highly visible, field-based role, you'll serve as a trusted partner to independent agencies, balancing sound underwriting judgment with relationship management and business development. You'll represent Hastings in the marketplace, identify growth opportunities, evaluate complex commercial risks, and help strengthen our position in a territory that plays a key role in our long-term success.
Working closely with our Territory Sales Managers, you'll help agencies place profitable business with Hastings while delivering the underwriting expertise and responsiveness that support lasting partnerships. This role is ideal for a commercially minded underwriter who enjoys building relationships, collaborating with agents, and contributing directly to business growth while maintaining underwriting discipline.
Location & Schedule:
  • This is a full-time, salaried position working Monday through Friday, 8:00 a.m. to 4:30 p.m.
  • This is a remote position supporting an assigned territory within Michigan. Preference will be given to individuals located in the Metro Detroit, Metro Lansing, or Metro Grand Rapids/Kalamazoo areas; however, candidates throughout the state will be considered.
  • Regular travel throughout the assigned territory is expected to support agency visits, relationship development, and business growth initiatives. A company vehicle is provided.

What You'll Do:
  • Develop and strengthen relationships with independent agency partners throughout Michigan, serving as a trusted underwriting resource and advocate for profitable growth.
  • Identify opportunities to grow Hastings' Middle Market Commercial portfolio by partnering with agencies to write profitable new business while maintaining underwriting discipline.
  • Conduct agency visits and serve as Hastings' field representative within the assigned territory.
  • Work closely with Territory Sales Managers and internal business partners to support agency development and territory growth strategies.
  • Review, evaluate, and underwrite new and renewal middle market commercial business in accordance with underwriting guidelines and authority levels.
  • Analyze commercial risks, exposures, pricing, and coverage needs to support sound underwriting decisions.
  • Maintain in-depth knowledge of commercial products, coverages, pricing strategies, and underwriting appetite.
  • Collaborate with agents, policyholders, and internal business partners to deliver responsive, service-oriented underwriting support.
  • Partner with Marketing, Loss Control, Claims, and Underwriting teams to support agency development and corporate growth objectives.
  • Provide guidance on coverage interpretation, pricing considerations, and underwriting best practices to internal and external stakeholders.
  • Ensure compliance with underwriting directives, regulatory requirements, and company guidelines regarding risk selection and pricing.
  • Contribute to departmental training initiatives, professional development activities, and continuous improvement efforts.

What You'll Bring:
  • Bachelor's degree in Insurance, Business, Finance, or a related field preferred, or an equivalent combination of education and experience.
    AU, CPCU, or other industry designations preferred.
  • 5+ years of commercial lines underwriting experience, preferably within middle market business segments.
  • Demonstrated success evaluating commercial risks and making sound underwriting decisions across a variety of industries and exposures.
  • Proven ability to build, maintain, and grow relationships with independent agency partners.
  • Demonstrated ability to identify new business opportunities and contribute to profitable commercial growth.
  • Experience balancing business development objectives with disciplined risk selection and profitability goals.
  • Strong knowledge of commercial insurance products, coverages, pricing, and underwriting principles.
  • Proficiency with underwriting systems, agency management tools, and Microsoft Office applications.
  • Excellent communication, relationship-building, organization, and time management skills.
  • Valid driver's license and ability to travel regularly throughout the assigned territory.

About Hastings Insurance:
For more than 135 years, Hastings Insurance has helped individuals, families, and businesses protect what matters most. As a trusted partner to independent agents and policyholders, we've earned a reputation for financial strength, exceptional service, and long-term stability, including an A (Excellent) financial strength rating from A.M. Best.
While we're proud of our history, we're equally focused on the future. We're investing in technology, strengthening partnerships with independent agents, and continuously evolving our products and services to meet the changing needs of our customers.
Just as importantly, we're investing in our people. Employees enjoy a collaborative, down-to-earth culture where initiative is valued, growth is encouraged, and good work is recognized. We offer competitive pay and benefits, including a 401(k) with company matching contributions, generous paid time off, tuition and professional development assistance, and company performance-based incentive compensation opportunities.
Our Organizational Commitment:
At Hastings Insurance, we believe our people are our greatest strength. We foster a workplace where employees are treated with respect, supported in their growth, and empowered to contribute. We know that diverse perspectives lead to stronger collaboration, better decisions, and better outcomes for our customers and communities.
We are proud to be an equal opportunity employer. Employment decisions are based on business needs, job requirements, and individual qualifications, without regard to any legally protected characteristic.
If you require a reasonable accommodation during the application or interview process, please contact our Talent Acquisition team at 800-442-8277.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.