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Full Time Remote Case Manager Jobs in Rochester, NY

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... This is a full-time opportunity for those ready to commit to a career of growth and achievement. If ...

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Full Time Remote Case Manager information

See Rochester, NY salary details

$14

$24

$41

How much do full time remote case manager jobs pay per hour?

As of Jun 27, 2026, the average hourly pay for full time remote case manager in Rochester, NY is $24.43, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $26.59 per hour, depending on experience, location, and employer.

What is the difference between Full Time Remote Case Manager vs Full Time Remote Social Worker?

AspectFull Time Remote Case ManagerFull Time Remote Social Worker
CredentialsTypically requires certification such as CCM or similarRequires a state license (e.g., LCSW, LMSW)
Work EnvironmentRemote, often within healthcare or insurance companiesRemote, often within healthcare, community agencies, or government
Industry UsageCommon in healthcare, insurance, managed careCommon in healthcare, social services, mental health
Job FocusCoordinate care, manage cases, ensure complianceProvide counseling, support, and resource linkage

While both roles often work remotely and require understanding of healthcare systems, Full Time Remote Case Managers focus on coordinating care and managing cases, whereas Full Time Remote Social Workers provide direct counseling and social support services. The key difference lies in their credentials and primary responsibilities.

What is a Full Time Remote Case Manager?

A Full Time Remote Case Manager is a professional who coordinates and manages client cases, typically in healthcare, social services, or insurance, while working from a remote location. Their responsibilities include assessing client needs, developing care plans, monitoring progress, and connecting clients with resources, all via phone, email, or virtual meetings. This role requires strong communication, organization, and problem-solving skills, as well as the ability to use digital tools for documentation and collaboration. Remote case managers must also maintain confidentiality and comply with relevant regulations and standards. The position offers flexibility and can serve a wide geographic area, supporting clients efficiently from a distance.

How does a Full Time Remote Case Manager maintain effective communication and collaboration with clients and team members while working remotely?

As a Full Time Remote Case Manager, maintaining clear and consistent communication is essential for coordinating services and supporting clients. This often involves using secure video conferencing, email, and case management software to connect with clients and collaborate with multidisciplinary teams. Regular virtual meetings, thorough documentation, and prompt follow-ups help ensure everyone stays informed and aligned on client goals. Being proactive, organized, and responsive are key strategies for overcoming the challenges of remote work and fostering strong professional relationships.

What are the key skills and qualifications needed to thrive as a Full Time Remote Case Manager, and why are they important?

To thrive as a Full Time Remote Case Manager, you need strong organizational skills, a background in social work or a related field (often with a relevant degree or certification), and experience in case management. Proficiency with case management software, secure communication platforms, and electronic documentation systems is typically required. Excellent communication, empathy, time management, and problem-solving abilities set top performers apart in this role. These skills and qualities are crucial for effectively supporting clients, maintaining accurate records, and collaborating with interdisciplinary teams in a remote environment.
What are the most commonly searched types of Remote Case Manager jobs in Rochester, NY? The most popular types of Remote Case Manager jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Full Time Remote Case Manager jobs? Cities near Rochester, NY with the most Full Time Remote Case Manager job openings:
Integrated Care Coordinator (ICC)

Integrated Care Coordinator (ICC)

Essen Medical Associates

Rochester, NY โ€ข On-site, Remote

$20 - $25/hr

Full-time

Posted 13 days ago


Job description

Overview
Essen Health Care is the largest privately held, multispecialty medical group in New York, providing high-quality, compassionate care to some of the state's most vulnerable and underserved residents.
Founded in 1999, we've grown from a single primary care office into a network of 50+ locations offering urgent care, primary care and specialty services, from women's health to endocrinology and psychiatry. We also provide nursing home support, care management, and in-home care through our Essen House Calls program. Guided by a Population Health model, our team of 500+ providers deliver care in-person, at home, or via telehealth, ensuring patients get the support they need when and where they need it.
We're looking for talented, motivated individuals to join our growing team. Whether you're a medical provider, administrator, or operations professional, there's a career here for you. Join us in making a real difference in the health of our community.
Job Summary
Position Title: Integrated Care Coordinator
Position Summary: The Integrated Care Coordinator serves as a vital link between patients and healthcare services, ensuring seamless coordination across our multispecialty network. This role focuses on breaking down barriers to care for underserved populations in the Bronx, coordinating between primary care, specialty services, behavioral health, and community resources to deliver comprehensive, patient-centered care.
This position is ideal for individuals looking to make a meaningful impact in the healthcare field while working in a supportive team environment. You'll be part of an organization that has demonstrated over 25 years of commitment to innovating healthcare delivery for underserved communities, with opportunities to grow alongside our rapidly expanding multispecialty medical group.
Responsibilities
Key Responsibilities
  • Develop and maintain comprehensive care plans addressing medical, behavioral, and social determinants of health
  • Coordinate services across Essen's integrated clinical divisions including urgent care, primary care, and specialty services
  • Facilitate smooth transitions between care settings including telehealth, in-person visits, and home care through Essen House Calls
  • Utilize Remote Patient Monitoring tools to track patient progress and proactively address health concerns
  • Monitor patient adherence to care plans and adjust interventions based on outcomes

Patient Engagement & Outreach
  • Conduct initial assessments to identify patient needs, preferences, and barriers to care
  • Perform community outreach to engage underserved populations in the Bronx
  • Educate patients and families about health conditions, treatment options, and self-management strategies in both English and Spanish
  • Support patients in navigating community resources and social services throughout New York City
  • Advocate for patients within the healthcare system to ensure access to appropriate service

Qualifications
Experience / Education
  • High School Diploma
  • 1-2 years of direct patient care experience
  • Experience in Care Coordination or Case Management
  • Experience with Remote Patient Monitoring
  • Familiarity with Electronic Health Records (EHR)
  • Previous experience in outreach, community engagement, social services, or related field

Skills & Competencies
  • Bilingual: Fluent in Spanish and English (Highly preferred)
  • Excellent communication and public speaking skills
  • Ability to work independently and travel within the Bronx
  • Knowledge of community resources and services in New York City
  • Strong organizational and time management skills
  • Cultural sensitivity and ability to work with diverse, underserved populations
  • Proficiency in motivational interviewing and health coaching techniques

Compensation & Benefits
  • Pay: $20.00 - $25.00 per hour
  • Job Type: Full-time
  • Remote & Hybrid opportunities available

Equal Opportunity Employer
  • Essen Health care is proud to be an equal opportunity employer, and we seek candidates who desire to work in and serve an ethnically diverse population.