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Full Time Remote Airline Customer Service Jobs (NOW HIRING)

Island Grad Inc

Remote Customer Service

San Bernardino, CA · Remote

$16.50 - $22.25/hr

Remote Customer Service Island Grad Inc . is a nonprofit organization dedicated to empowering Pasifika Islander students through education, advocacy, and community engagement. As we continue to ...

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Full Time Remote Airline Customer Service information

What is the difference between Full Time Remote Airline Customer Service vs Part Time On-Site Airline Customer Service?

AspectFull Time Remote Airline Customer ServicePart Time On-Site Airline Customer Service
Work EnvironmentRemote, home-basedOn-site at airport or airline office
Work HoursTypically full-time, fixed schedulePart-time, flexible or shift-based
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Employer IndustryAirlines, travel companies

Full Time Remote Airline Customer Service roles allow employees to work from home with fixed hours, focusing on customer support via phone, chat, or email. Part Time On-Site Airline Customer Service positions require working at airport counters or airline offices, often with flexible shifts. Both roles demand strong communication skills and airline industry knowledge, but differ mainly in work environment and schedule flexibility.

What cities are hiring for Full Time Remote Airline Customer Service jobs?

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What are the most commonly searched types of Remote Airline Customer Service jobs?

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States with the most job openings for Full Time Remote Airline Customer Service jobs include:

Full Time Remote Airline Customer Service jobs near you

CSSR (Customer Service Social Media Representative)

Kitsch LLC

Los Angeles, CA • Remote

$16.50 - $22.25/hr

Full-time

Posted 8 days ago

Job description

About Kitsch
Kitsch is a certified female and minority-owned global beauty brand. Our products are in 32,000+ retailers across 92 countries. We make essentials that make you feel exceptional — and that starts with how we treat our customers.

The Role
We're looking for a Customer Service Representative to join our Customer Experience Team. You'll respond to customer service tickets via email, chat, and phone, help customers with order-related requests using Shopify connected apps, and provide personalized product recommendations.

Location: Remote (Philippines)

What You'll Do

  • Respond to customer service tickets via email, chat, and phone in a timely and efficient manner.
  • Troubleshoot and resolve complex customer issues, including shipping delays, product defects, missing packages, and payment issues.
  • Escalate unresolved issues to the appropriate departments and follow up until resolution.
  • Work closely with other Customer Service Representatives to resolve customer needs.
  • Maintain in-depth knowledge of our product offerings, promotions, and policies.
  • Provide personalized product recommendations based on customer needs and preferences.
  • In your application, let us know if you have experience in social media community management.
  • Please list the customer service and order management software you've used professionally.

What You Bring

  • 2-3 years of experience in Customer Service.
  • A track record of resolving complex customer issues.
  • Experience with customer service software and tools.
  • A high school diploma or equivalent (a college degree is a plus).
  • Background in beauty or retail is a plus.
  • Experience with Shopify or connected apps is a plus.
  • Empathy, strong communication skills, and a knack for problem-solving.

Full-time, remote (Philippines)

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