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Full Time Remote Airline Customer Service Jobs (NOW HIRING)

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Full Time Remote Airline Customer Service information

What is the average salary for full time remote airline customer service jobs?

Full-time remote airline customer service representatives typically earn an average salary between $30,000 and $45,000 per year, depending on experience, location, and the airline. Some roles may also include benefits such as health insurance and paid time off, with opportunities for bonuses based on performance.

Do any airlines offer remote work?

Full Time Remote Airline Customer Service roles are increasingly available, especially for customer support, reservations, and administrative tasks. These positions typically require strong communication skills, familiarity with airline systems, and the ability to work independently in a virtual environment.

What is the difference between Full Time Remote Airline Customer Service vs Part Time On-Site Airline Customer Service?

AspectFull Time Remote Airline Customer ServicePart Time On-Site Airline Customer Service
Work EnvironmentRemote, home-basedOn-site at airport or airline office
Work HoursTypically full-time, fixed schedulePart-time, flexible or shift-based
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Employer IndustryAirlines, travel companies

Full Time Remote Airline Customer Service roles allow employees to work from home with fixed hours, focusing on customer support via phone, chat, or email. Part Time On-Site Airline Customer Service positions require working at airport counters or airline offices, often with flexible shifts. Both roles demand strong communication skills and airline industry knowledge, but differ mainly in work environment and schedule flexibility.

What cities are hiring for Full Time Remote Airline Customer Service jobs? Cities with the most Full Time Remote Airline Customer Service job openings:
What are the most commonly searched types of Remote Airline Customer Service jobs? The most popular types of Remote Airline Customer Service jobs are:
What states have the most Full Time Remote Airline Customer Service jobs? States with the most job openings for Full Time Remote Airline Customer Service jobs include:

Customer Service Specialist I #Full Time #Remote

61st Street Service Corp

Fort Lee, NJ • Remote

$23.56 - $28.85/hr

Full-time

Medical, PTO

Posted 17 days ago


61st Street Service Corporation rating

4.9

Company rating: 4.9 out of 10

Based on 8 frontline employees who took The Breakroom Quiz


Job description

Top Healthcare Provider Network

The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors. This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors� practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties.

This position is primarily remote, candidates must reside in the Tri-State area.

Note: There may be occasional requirements to visit the office for training, meetings, and other business needs.

Opportunity to grow as part of a Revenue Cycle Career Ladder!

Job Summary:

The Customer Service Specialist I is responsible for handling and resolving incoming phone calls from patients, insurance carriers and or physician offices. Responsibilities will include collections of outstanding patient balances, establishing payment arrangements, updating patient and guarantor account with new demographic and insurance coverage information. The Customer Service Specialist must exhibit professional and courteous behavior at all times during patient and/or client interaction.

Job Responsibilities:

  • Handle large volume of calls and perform work in a timely manner.
  • Attempts to collect full payment from patient or guarantor in a professional and courteous manner.
  • Establishes payment arrangements per guidelines. Documents terms in billing system.
  • Applies of payments collected over the phone to each date of service.
  • Handles customer inquiries, disputes and complaints. Escalates contentious complaints to supervisor or higher management.
  • Obtains all insurance, demographic, guarantor information and updates patient profile as well as bill third party payers as appropriate.
  • Clearly documents in system summary of work and follow up steps after each call.

Job Qualifications:

  • High school graduate or GED certificate is required.
  • A minimum of 6 months� experience in a physician billing or third party payer environment.
  • Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations.
  • Candidate must demonstrate the ability to understand and navigate the payer adjudication process.
  • Patient financial and practice management system experience in Epic and/or other electronic billing systems is preferred.
  • Knowledge of medical terminology is preferred.
  • Previous call center/claims experience is preferred.
  • Previous experience in an academic healthcare setting is preferred.

Hourly Rate Ranges: $23.56 - $28.85

Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education.

61st Street Service Corporation

At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle.

We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.


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