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Full Time Remote Airline Customer Service information

What is the difference between Full Time Remote Airline Customer Service vs Part Time On-Site Airline Customer Service?

AspectFull Time Remote Airline Customer ServicePart Time On-Site Airline Customer Service
Work EnvironmentRemote, home-basedOn-site at airport or airline office
Work HoursTypically full-time, fixed schedulePart-time, flexible or shift-based
CredentialsCustomer service experience, communication skillsCustomer service experience, communication skills
Employer IndustryAirlines, travel companies

Full Time Remote Airline Customer Service roles allow employees to work from home with fixed hours, focusing on customer support via phone, chat, or email. Part Time On-Site Airline Customer Service positions require working at airport counters or airline offices, often with flexible shifts. Both roles demand strong communication skills and airline industry knowledge, but differ mainly in work environment and schedule flexibility.

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Full Time Remote Airline Customer Service jobs near you

Controls Engineer - Power Infrastructure

AIRLINE HYDRAULICS CORPORATION

Richmond, VA • Remote

$85K - $110K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 28 days ago

Job description

ABOUT THE OPPORTUNITY

Airline Hydraulics Corporation (100% Employee Owned | ISO 9001:2015 Certified) is seeking a seasoned Controls Engineer to serve as an embedded technical resource for a strategic account relationship with a leading mission-critical digital infrastructure manufacturer headquartered in Richmond, Virginia. This customer designs, engineers, and builds power distribution and integrated module solutions — including Power Distribution Units (PDUs, 300 kVA–2,000 kVA), Remote Power Panels (RPPs), and advanced integrated infrastructure modules — purpose-built for AI-era data centers and hyperscale environments.

Airline Hydraulics is an established component and panel solutions partner supporting this customer's production programs. The selected candidate will work directly to support the Airline Hydraulics account manager, providing dedicated on-site engineering and acting as a proactive extension of the account manager’s engineering and procurement workflows — including advance procurement of long-lead BOM components prior to formal order release in order to compress delivery timelines.

WORK LOCATION & SCHEDULE

  • Primary site: Customer facility, Richmond, VA — minimum 50% on-site; greater presence expected during critical production and project phases
  • Secondary: Remote / Airline Hydraulics Bensalem, PA office as required
  • Travel to Airline Hydraulics HQ for coordination with engineering, purchasing, and operations teams

KEY RESPONSIBILITIES

Engineering & Design

  • Develop and maintain wiring diagrams, panel layouts, and schematics using AutoCAD Electrical for PDU, RPP, and control panel programs
  • Perform PLC and HMI programming in support of control panel and integrated module solutions
  • Translate customer engineering specifications and design standards into Airline Hydraulics' scope of supply
  • Support development of bill of materials (BOM) structures aligned to the customer's product configurations and engineering change cycles

Procurement & Supply Chain Coordination

  • Proactively identify and initiate procurement of long-lead BOM components in advance of formal purchase orders to reduce lead time exposure
  • Interface with Airline Hydraulics purchasing and supplier teams to maintain component availability aligned with the customer's production schedules
  • Evaluate component equivalents, substitutions, and supply chain risks; recommend solutions to maintain continuity

Customer & Account Support

  • Support engineering RFQs, estimates, and quotes with timely, accurate technical inputs
  • Assist with project management for control panel and power distribution programs from award through delivery

Quality, Compliance & Standards

  • Ensure all designs comply with UL 508A, NEC, and applicable OSHA standards
  • Maintain adherence to Airline Hydraulics ISO 9001:2015 quality management processes
  • Support UL listing compliance for panel assemblies consistent with the customer's UL-certified product lines

Field & Startup Support

  • Support installations, factory acceptance tests (FAT), validations, and commissioning activities
  • Provide troubleshooting and problem resolution during integration and startup phases


Benefits:

  • Medical/Dental/Vision/Disability effective first of the month after the hire date
  • PTO accrual begins upon hire
  • Referral bonuses
  • 100% employee-owned plus 401k with company match

Apply