Full Time Postal Jobs in Wisconsin (NOW HIRING)

Introduction
Put your great customer service and leadership skills to use! The Division of Motor Vehicles (DMV) is currently recruiting to fill a License Plate & Postal Services Team Lead (DMV Customer Service Representative - Lead) position.
This position is headquartered at the Hill Farms State Office Building in Madison, WI and is required to work full time, 5 days per week in the office.
WisDOT is a great place to work! In addition to meaningful and rewarding work, we offer a competitive benefits package featuring:

• Substantial leave time including at least 3.5 weeks of paid leave time to start, 9 paid holidays, and 130 hours of sick time that roll over each year.
• Excellent and affordable health, vision, and dental benefits (health plan options start at just $49/month for single plans and $122/month for family plans after two months of employment)
• An exceptional pension plan with employer match and lifetime retirement payment, plus an optional tax advantaged 457 retirement savings plan
• Well Wisconsin Wellness Program
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being
• Use this Total Rewards Calculator to see the total value of our competitive benefits package!

In addition to our generous employee benefits, we strive for inclusivity and celebrate different religious holidays and cultural observances and provide flexibility for utilizing paid time off for such celebrations. For more information on WisDOT you can visit our website by clicking here .
The Wisconsin Department of Transportation is an organization dedicated to creating transportation solutions through innovation and exceptional service. We are committed to fostering an environment rooted in Integrity, Diversity, Excellence, and Accountability. Click here to learn more about how we apply these values in our work.
Position Summary
This position is located within the Bureau of Vehicle Services (BVS), Special Handling Section, License Plate and Postal Services Unit (LPPS) and is responsible for the analysis, planning, implementation, and ongoing evaluation of the LPPS program area. This position is responsible for the administrative functions of both the plate and postage program areas and policy and procedure development for the unit. This position functions as the technical expert and point of contact for the print to mail program and is responsible for the program analysis and problem resolution related to DOA's Division of Enterprise Technology (DET) program for the print production and mailing of all DOT products processed through DET. Additionally, this position is responsible for the overall development and operation of a variety of mainframe computer and LAN based databases and reports supporting unit, section, bureau, division and department operations.
Salary Information
This position is in schedule-range 02-15. The starting pay for this position is $31.08/hr, plus excellent benefits. Saturday hours may be required. An additional $0.80/hr will be awarded for all Saturday hours. A twelve-month probationary period is required. Pay for current state employees will be set in accordance with the Wisconsin State Compensation Plan.
Job Details
This state agency does not sponsor work visas. This state agency is not enrolled in USCIS E-Verify and is not eligible to employ international F-1 students seeking STEM-OPT extension. Any appointment made will be contingent on the applicant being able to prove valid status to work in the United States.
Prior to any appointments for position(s) filled from this announcement, candidates may be subject to a comprehensive criminal background check which may include FBI fingerprinting.
This position requires the ability to frequently lift up to 30 pounds with occasional lifting up to 70 pounds. This position requires repeated bending, lifting, standing and walking for long periods of time. This position will operate manual and electric skid jacks.
Qualifications
Qualified applicants will have all the following:

• Experience providing customer service.
• Experience interpreting and applying laws, regulations, policies, procedures, or other complex documents.
• Experience reviewing and summarizing information and providing recommendations.
• Experience leading others in a job, project, or assignment.

In addition to having all the above, well-qualified applicants will have one or more of the following:

• Experience working with, developing, or managing inventory or product distribution systems.
• Experience coordinating, assigning, and reviewing work of other staff members.
• Experience analyzing information using tools such as RStudio, Excel, or comparable.
• Experience testing for IT system upgrades or changes.

How To Apply
Apply online! To apply, click "Apply for Job" to start the application process. Then, you will access your existing account or to create a new account if you don't have an account. Once you are logged in, click "Apply for Job." Follow the steps outlined in the application process and submit your application.
This application requires you to submit a resume and letter of qualifications. Within your resume and letter of qualifications, you should describe your education, training, and experience as it relates to items listed in the "Qualifications" section of the job announcement. Your application materials are very important parts of your application and are used during our evaluation process to determine your eligibility for the position. For instructions on how to develop and what should be included in these materials, please view the Resume and Letter of Qualifications Tips document. Please view the ensuring a fair and equitable hiring process document to find out more information on the State of WI selection process. The vast majority of applicants are able to outline their background and experience in their resume within 1-3 pages. Any resumes or letters of qualifications submitted with more than 3 pages will not be considered after page 3.
Permanent classified state employees who are eligible for consideration (transfer or voluntary demotion) should complete the application process as described above by the stated deadline.
The State of Wisconsin offers a special program for qualified veterans with a 30% or greater service-connected disability. If you are a qualified veteran, please visit the Veterans Employment page and review method 2 for application instructions to be considered for the Veterans Non-Competitive Appointment program.
Submitted materials will be evaluated by a panel of job experts and the most qualified applicants will be invited to participate in the next step of the selection process. For general wisc.jobs user information and if you are experiencing issues and need technical assistance, please see the wisc.jobs Frequently Asked Questions page. Questions related to obtaining the job description and details about this specific job posting can be directed to Becca Ott at rebecca.ott@dot.wi.gov or 608-266-7623.
Deadline to Apply
The deadline to apply is 11:59 PM CST on Monday, August 17, 2026.