ZipRecruiter

Log In

2

Full Time Optum Call Center Jobs (NOW HIRING)

Signius

Full Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location: Mobile, AL Signius is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job ... As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing ...

JT Services

Call Center Manager

Claremore, OK

$45K - $65K/yr

Call Center Manager - JT Services (Claremore, OK) Salary: $45,000-$65,000/year + Monthly Performance Bonuses Full-Time | In-Person | Home Services Industry JT Services is growing fast, and we're ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100,000 annually Location: Los Angeles, CA Work Schedule: Onsite, Night Shift Industry: Legal Services ...

Talkishco

Call Center Agent

Jersey City, NJ

Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a ...

next page

Showing results 1-20

All JobsOptum Call Center JobsFull Time Optum Call Center Jobs

Full Time Optum Call Center information

See salary details

$10

$17

$25

How much do full time optum call center jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for full time optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Full Time Optum Call Center jobs?

Full Time Optum Call Center jobs involve working as a customer service representative for Optum, a healthcare services and innovation company that is part of UnitedHealth Group. Employees in these roles handle inbound and outbound calls, assist members with questions regarding their healthcare plans, resolve issues, and provide information about benefits and services. These positions typically require strong communication skills, computer proficiency, and the ability to work full-time hours, often including evenings or weekends. Training is usually provided, and the job may be remote or office-based depending on the location and business needs.

What is the difference between Full Time Optum Call Center vs Customer Service Representative?

AspectFull Time Optum Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; customer service skills
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer interaction-focused
Employer & IndustryOptum, healthcare industryVarious industries, including healthcare, retail, and services
Common Search IntentJob roles, requirements, and work conditions at OptumCustomer service roles, skills, and job opportunities

The Full Time Optum Call Center role primarily involves healthcare-related customer support in a call center environment, requiring specific healthcare knowledge and team collaboration. In contrast, a Customer Service Representative may work across various industries with broader customer interaction responsibilities. While both roles focus on customer service, the Optum position is specialized within the healthcare sector, often with specific certifications or knowledge requirements.

What are the key skills and qualifications needed to thrive as a Full Time Optum Call Center Representative, and why are they important?

To thrive as a Full Time Optum Call Center Representative, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with call center telephony systems, CRM platforms, and basic computer applications is often required. Excellent communication, patience, and the ability to remain calm under pressure help representatives handle diverse inquiries effectively. These skills ensure efficient resolution of member issues, a positive customer experience, and support Optum's service standards.

What are some common challenges faced by Full Time Optum Call Center representatives and how are they supported in overcoming them?

Full Time Optum Call Center representatives often encounter challenges such as managing a high volume of calls, addressing complex member inquiries, and maintaining empathy during difficult conversations. To support employees, Optum provides comprehensive training, access to knowledge bases, and ongoing coaching to help representatives build their communication and problem-solving skills. Team leads and supervisors are readily available for guidance, and regular team meetings foster collaboration and peer support. This structured environment ensures that representatives can effectively assist members while also growing professionally.
What cities are hiring for Full Time Optum Call Center jobs? Cities with the most Full Time Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Full Time Optum Call Center jobs? States with the most job openings for Full Time Optum Call Center jobs include:
Full Time Optum Call Center jobs near you
Full Time Call Center Representative

Full Time Call Center Representative

Clementine

Roseville, MI

$18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

Full-Time Call Center Representative
Location: Roseville, MI

Clementine Answers is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role, you'll provide friendly, professional, and comprehensive support to our diverse client base, which spans medical offices, apartment complexes, and various professional services. This is an in-office position.

We pride ourselves on our supportive, compassionate, and collaborative environment, where teamwork and exceeding client expectations are paramount. If you possess excellent communication skills and computer literacy, we encourage you to apply.

Key Responsibilities:

  • Professionally manage a high volume of incoming calls, greeting callers with a polite and pleasant demeanor.
  • Accurately gather and relay essential information, ensuring all message details are thorough and precise.
  • Verify and meticulously enter information into our system, providing clients with confidence that their issues will be effectively communicated.

Qualifications:

  • A welcoming voice and an upbeat, professional tone.
  • Strong command of the English language, including excellent spelling and grammar.
  • Proficiency in a Windows-based computer environment.
  • Ability to type 35 words per minute or more.
  • Excellent attendance record.
  • Availability to work one weekend day

No prior experience is required; we provide comprehensive training in a positive, team-focused environment designed for your success.

Compensation and Benefits:

  • Compensation: $18/hr with Perfect Attendance
    • Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without Perfect Attendance is $15/hr.
  • Full-time employees are eligible for a robust benefits package including:
    • Employee Stock Ownership
    • Comprehensive Medical, Dental, and Vision Benefits
    • Paid Vacation
    • Traditional 401K with company matching
    • Free Life Insurance Policy
    • Legal Assistance

Shifts:

  • Full-Time - 40 hours per week, 10-hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)
  • Training will last approximately one week. On your second week, you will move to your new set schedule.

Clementine Answers is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.


Apply