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Full Time Optum Call Center Jobs (NOW HIRING)

Dabella

Call Center

Boise, ID

$20 - $21/hr

This is a full-time position 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

Dabella

Call Center

Call, TX

$20.50/hr

This is a full-time position with 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

Jobs for Humanity

Call Center Agents

Athens, GA · Remote

$14.50 - $19/hr

Job Type: Full-time * Location: Athens, GA 30601 * Organization: Morris Insurance Agency LLC * Job ... As a Call Center Agent, you will be responsible for handling inbound and outbound calls, providing ...

Talkishco

Call Center Agent

Jersey City, NJ

Jersey City, NJ Employment Type: Full-Time Reports To: Call Center Supervisor Position Summary: We are looking for a skilled and dedicated Call Center Agent to join our customer support team. As a ...

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100,000 annually Location: Los Angeles, CA Work Schedule: Onsite, Night Shift Industry: Legal Services ...

DaBella

Call Center

Boise, ID · On-site

$20 - $21/hr

This is a full-time position 35 hours a week plus opportunities to work overtime if available ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

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All JobsFull Time Optum Call Center Jobs

Full Time Optum Call Center information

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$10

$17

$25

How much do full time optum call center jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for full time optum call center in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are Full Time Optum Call Center jobs?

Full Time Optum Call Center jobs involve working as a customer service representative for Optum, a healthcare services and innovation company that is part of UnitedHealth Group. Employees in these roles handle inbound and outbound calls, assist members with questions regarding their healthcare plans, resolve issues, and provide information about benefits and services. These positions typically require strong communication skills, computer proficiency, and the ability to work full-time hours, often including evenings or weekends. Training is usually provided, and the job may be remote or office-based depending on the location and business needs.

What is the difference between Full Time Optum Call Center vs Customer Service Representative?

AspectFull Time Optum Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; healthcare knowledge beneficialHigh school diploma or equivalent; customer service skills
Work EnvironmentCall center setting, fast-paced, team-orientedOffice or remote, customer interaction-focused
Employer & IndustryOptum, healthcare industryVarious industries, including healthcare, retail, and services
Common Search IntentJob roles, requirements, and work conditions at OptumCustomer service roles, skills, and job opportunities

The Full Time Optum Call Center role primarily involves healthcare-related customer support in a call center environment, requiring specific healthcare knowledge and team collaboration. In contrast, a Customer Service Representative may work across various industries with broader customer interaction responsibilities. While both roles focus on customer service, the Optum position is specialized within the healthcare sector, often with specific certifications or knowledge requirements.

What are the key skills and qualifications needed to thrive as a Full Time Optum Call Center Representative, and why are they important?

To thrive as a Full Time Optum Call Center Representative, you need strong customer service abilities, problem-solving skills, and typically a high school diploma or equivalent. Familiarity with call center telephony systems, CRM platforms, and basic computer applications is often required. Excellent communication, patience, and the ability to remain calm under pressure help representatives handle diverse inquiries effectively. These skills ensure efficient resolution of member issues, a positive customer experience, and support Optum's service standards.

What are some common challenges faced by Full Time Optum Call Center representatives and how are they supported in overcoming them?

Full Time Optum Call Center representatives often encounter challenges such as managing a high volume of calls, addressing complex member inquiries, and maintaining empathy during difficult conversations. To support employees, Optum provides comprehensive training, access to knowledge bases, and ongoing coaching to help representatives build their communication and problem-solving skills. Team leads and supervisors are readily available for guidance, and regular team meetings foster collaboration and peer support. This structured environment ensures that representatives can effectively assist members while also growing professionally.
What cities are hiring for Full Time Optum Call Center jobs? Cities with the most Full Time Optum Call Center job openings:
What are the most commonly searched types of Optum Call Center jobs? The most popular types of Optum Call Center jobs are:
What states have the most Full Time Optum Call Center jobs? States with the most job openings for Full Time Optum Call Center jobs include:
Full Time Optum Call Center jobs near you
Full Time Call Center Representative

Full Time Call Center Representative

Sound Telecom

Spokane, WA • On-site

$18 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 7 days ago

Job description

Call Center Representative
Location: Spokane, WA
At Sound Telecom, you will provide professional and comprehensive support to a diverse range of companies that include medical offices, apartment complexes, professional services, and more! Your day-today will be managing a high-volume of inbound calls and ensuring any message taken is captured efficiently with accuracy. To be set up for success, you will be trained on our internal advanced call processing systems and industry-leading tools. We are an inbound call center only, so telemarketing calls or sales solicitations are not part of the role.
We are looking for dedicated, open-minded individuals who are looking for a long-term career and bring an upbeat tone, a strong command of English, and a typing speed of at least 35 WPM. Additionally, if you value punctuality and the kind of accountability essential to a lasting team, we would love to have you grow with us!
Compensation: Earn a premium rate of $21/hour by maintaining perfect attendance. This includes punctuality at the shift start, timely returns from breaks, and full shift completion. The base rate without perfect attendance is $18/hour.
Full-time employees are eligible for a robust benefits package including:
  • Employee Stock Ownership
  • Comprehensive Medical, Dental, and Vision Benefits
  • Paid Vacation
  • Traditional 401K with company matching
  • Free Life Insurance Policy
  • Legal Assistance

Shifts Offered:
  • Full Time - 40 hours per week, 10 hour shifts
  • Must be available to work a weekend day (Sat or Sun each week)

Sound Telecom is an Equal Opportunity Employer, committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.
Interested? Apply Today!

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