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Full Time Online Text Chat Jobs (NOW HIRING)

Statewide Chat/Text Crisis Specialist

Alton, IL · On-site +1

$20.05 - $28.10/hr

Answer crisis contacts via Zoom contact center or the chat/text platform to assess for suicide ... Time Type: Full time Pay Range: $20.05--$28.10 Delivering care that changes people's lives starts ...

Answer crisis contacts via Zoom contact center or the chat/text platform to assess for suicide ... Time Type: Full time Pay Range: $20.05--$28.10 Delivering care that changes people's lives starts ...

Contact Center Agent I

Grand Rapids, MI · On-site

$15.50 - $21.25/hr

We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...

Contact Center Agent I

Dewitt, MI · On-site

$13.50 - $18.50/hr

We currently are looking to add a full time Contact Center Agent to the Adventure Team! The primary ... Answers phone, text, chat and video banking inquiries from members regarding: * Loan and deposit ...

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Full Time Online Text Chat information

See salary details

$37K

$96.3K

$122K

How much do full time online text chat jobs pay per year?

As of Jul 27, 2026, the average yearly pay for full time online text chat in the United States is $96,278.00, according to ZipRecruiter salary data. Most workers in this role earn between $98,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Online Text Chat vs Customer Support Agent?

AspectFull Time Online Text ChatCustomer Support Agent
Work EnvironmentRemote, online chat platformOffice or remote, phone and email support
Required SkillsTyping speed, written communicationVerbal communication, problem-solving
CredentialsHigh school diploma or equivalentHigh school diploma or higher, sometimes certifications
Industry UsageCustomer service, tech support, salesCustomer service, technical support, sales

Full Time Online Text Chat roles focus on written communication via online platforms, often requiring fast typing and clear writing skills. Customer Support Agents may handle calls, emails, and chats, with a broader skill set including verbal communication. Both roles are common in customer service industries, but the main difference lies in the communication method and work environment.

More about Full Time Online Text Chat jobs
What are the most commonly searched types of Online Text Chat jobs? The most popular types of Online Text Chat jobs are:
Infographic showing various Full Time Online Text Chat job openings in the United States as of July 2026, with employment types broken down into 2% Locum Tenens, 53% Full Time, 5% Part Time, and 40% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $96,278 per year, or $46.3 per hour.
Virtual Design - Chat Consultant

Virtual Design - Chat Consultant

Williams-Sonoma

Las Vegas, NV • On-site, Remote

$19/hr

Full-time

Posted 26 days ago


Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 92 frontline employees who took The Breakroom Quiz


Job description

Virtual Design Chat Consultant - Las Vegas, NV
Now accepting applications until July 30th 2026
Why you and why us?
Are you interested in assisting our customers on a new online platform? Do you have excellent multi-tasking skills and are comfortable handling multiple customers at once? Does the idea of utilizing your design expertise to help our customers create their dream homes excite you? Then being a Chat Response associate on our Design Team may be the perfect fit for you! In this fast-paced position, the Online Chat Representative will monitor a web-based chat console and respond to chat requests via instant messaging from consumers shopping on various clients' websites. These are customers who are in the shopping process for major purchases such as furniture. You will specifically focus on chats to support the Design team by assisting our customers with creating their dream space and closing the deal on their design purchases.
What Benefits do you offer?
  • 40% Discount on most merchandise!
  • Fun contests / rewards and recognition programs
  • Paid Training from the comfort of your home
  • Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
  • Pay = $19.00/hr *compensation may differ due to individual state wage requirements*

Essential Functions: The nuts and bolts
  • Troubleshoot, answer text chats and respond within 5 seconds to live chat requests
  • Multi-task by handling 2 to 5 chats at once, and seeking multiple pieces of information while maintaining fluid conversations
  • Work closely with other departments to resolve issues including but not limited to service calls for all brands
  • Assist with developing written customer responses
  • Promptly identify, research, and resolve visitor requests using the Internet, OMS, and CCUI
  • Project a professional company image through text chat interaction
  • Provide visitors with product or service information
  • Promote Williams-Sonoma, Inc products and/or services in a positive way
  • Categorize and assign chat sessions appropriately
  • Perform other duties assigned

Qualifications: What you need to apply
  • 3+ months Design experience Required
  • High School Diploma or GED
  • Attention to detail with a superior customer service attitude
  • Maintain confidentiality and professionalism at all times
  • Strong professional written communication skills with the ability to multi-task and correctly interpret customer requests
  • Strong written communication skills are required
  • Enjoy working independently with excellent problem-solving and decision-making skills
  • Good self-management and motivation
  • Strong interpersonal skills
  • Computer Savvy / Internet Research ability
  • Must be experienced with instant messaging
  • Ability to navigate websites and multiple systems while maintaining multiple written conversations
  • Computer literate with the ability to type minimum 35 wpm
  • Practice active listening skills
  • MUST be confident to communicate in English (written and verbal)

Important Facts: MUST HAVE THESE FOR CONSIDERATION
  • Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
  • Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met
  • On site opportunity requires you to be on premise 5 days / week

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