About Us:
We are a thriving specialty coffee shop located in Swartz Creek, known for our commitment to excellence in service, quality, and creating a positive, upbeat atmosphere. Our team is passionate about coffee and dedicated to providing an exceptional experience for every customer. As we continue to grow, we are looking for a dynamic and experienced manager to lead our team and contribute to a vibrant coffee culture.
The Role:
As the Specialty Coffee Shop Manager, you will play a crucial role in maintaining our high standards of service and quality, fostering a positive work environment, and driving our coffee shop's growth and success.
The coffee shop is open Monday-Friday from 7a - 5p, Saturday from 8a - 5p, and Sunday from 9a - 4p.
Responsibilities:
- Oversee daily operations of the coffee shop to ensure smooth running and high standards of service and quality, dividing your time between managerial duties and barista duties.
- Hire, train and develop a team of baristas and shift leads while fostering a positive, upbeat work environment.
- Implement strategies to drive sales, optimize operational efficiency, and enhance customer satisfaction.
- Manage inventory, including ordering supplies and managing relationships with vendors.
- Ensure the coffee shop's cleanliness and safety standards are met or exceeded.
- Handle some administrative tasks, such as scheduling and budgeting.
- Develop and maintain relationships with customers and the local community.
- Stay informed about the latest trends in the coffee industry and incorporate innovative ideas to enhance the customer experience.
Requirements:
- Proven experience as a coffee shop manager or in a similar managerial role in the hospitality industry.
- Enjoys coffee with a deep understanding of coffee preparation and brewing methods, or a willingness to learn.
- Excellent leadership and interpersonal skills, with the ability to motivate and manage a team.
- Strong organizational and time-management skills, with a results-driven approach.
- Proficient in using computers, mobile devices, apps & Google suite.
- Exceptional customer service skills, with the ability to create a welcoming and positive experience for customers.
- Open availability to work 40+ hours per week, including weekends. Available to work most weekends. Typical schedule is Thursday through Monday
- Food Safety Certification or the ability to obtain certification upon hiring.
- Ability to stand or be on your feet for the entire shift, ensuring a dynamic and engaging presence on the shop floor.
We Offer:
- Competitive salary commensurate with experience.
- Opportunities for professional development and training in specialty coffee.
- A vibrant, positive working environment in a community-focused coffee shop.
- Holiday Pay
- Paid Time Off
- Discounts on our products and merchandise.
Join Us:
If you are excited about making an impact with your work, excel in a small business environment, and are looking to lead a team that shares your commitment to quality and service, we would love to hear from you. Please submit your resume and a cover letter explaining why you are the perfect fit for our team and community.
We are excited to brew the future together!