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Full Time Mhs Genesis Trainer Jobs (NOW HIRING)

Katmai

Medical Support Assistant

Portsmouth, VA · On-site

$38K - $50K/yr

Possess or complete MHS Genesis training. * Possess or complete training on the MHS Genesis ... WORK SCHEDULE Full-time. May be required to work additional hours as needed to complete assignment ...

LinTech Global

System Administrators III

Fort Belvoir, VA · On-site

$90K - $100K/yr

... of MHS GENESIS, PACS, and other clinical IT systems. * Diagnose, analyze, and recommend improvements for clinical IT workflows across all care areas. * Develop and deliver end-user training, create ...

LinTech Global, Inc.

Be Seen First

System Administrators III

Fort Belvoir, VA · On-site

$90K - $100K/yr

... of MHS GENESIS, PACS, and other clinical IT systems. * Diagnose, analyze, and recommend improvements for clinical IT workflows across all care areas. * Develop and deliver end-user training, create ...

LinTech Global

System Administrators III

Fort Belvoir, VA · On-site

$90K - $100K/yr

... of MHS GENESIS, PACS, and other clinical IT systems. * Diagnose, analyze, and recommend improvements for clinical IT workflows across all care areas. * Develop and deliver end-user training, create ...

CentralCare Inc.

Nurse Practitioner - BOMC

NJ · On-site

$68/hr

BOMC Nurse Practitioner (Full-Time) Joint Base McGuire-Dix-Lakehurst (JBNJ), New Jersey CentralCare ... Maintain accurate electronic documentation in MHS Genesis and ASIMS * Recognize and respond ...

CentralCare Inc.

Family Nurse Practitioner

NJ

$68/hr

BOMC Nurse Practitioner (Full-Time) Joint Base McGuire-Dix-Lakehurst (JBNJ), New Jersey CentralCare ... Maintain accurate electronic documentation in MHS Genesis and ASIMS * Recognize and respond ...

LMR Technical Group

Athletic Trainer

Swanton, OH · On-site

$21.25 - $29/hr

Toledo, OH The Athletic Trainer (AT) is responsible for the prevention, evaluation, treatment ... Mandatory 72hr MHS Genesis patient entries). * Facilitate and instruct patients to enhance their ...

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All JobsMhs Genesis Trainer JobsFull Time Mhs Genesis Trainer Jobs

Full Time Mhs Genesis Trainer information

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$11

$27

$48

How much do full time mhs genesis trainer jobs pay per hour?

As of Jul 27, 2026, the average hourly pay for full time mhs genesis trainer in the United States is $27.04, according to ZipRecruiter salary data. Most workers in this role earn between $18.99 and $31.25 per hour, depending on experience, location, and employer.

What is the difference between Full Time Mhs Genesis Trainer vs Mhs Genesis Support Specialist?

AspectFull Time Mhs Genesis TrainerMhs Genesis Support Specialist
CredentialsRelevant healthcare or IT certifications, training experienceTechnical support or healthcare IT certifications
Work EnvironmentTraining sessions, classroom or virtual settingsHelp desk, support center, or remote troubleshooting
Employer & IndustryHealthcare facilities, government agencies using MHS GenesisHealthcare IT support teams, government health agencies

The Full Time Mhs Genesis Trainer primarily conducts training sessions to educate staff on MHS Genesis systems, focusing on instruction and curriculum delivery. In contrast, the Mhs Genesis Support Specialist provides technical assistance, troubleshooting, and ongoing support to users. Both roles require healthcare IT knowledge and certifications, but trainers focus on education, while support specialists handle technical issues.

What are Full Time MHS Genesis Trainers?

Full Time MHS Genesis Trainers are professionals responsible for educating healthcare staff on how to use the MHS Genesis electronic health record (EHR) system, which is implemented across the Military Health System. They design and deliver training programs, provide hands-on instruction, and support end-users during and after system go-live. Their role is critical in ensuring that medical personnel can efficiently and accurately use MHS Genesis to improve patient care and record-keeping. These trainers often have backgrounds in healthcare, IT, or education, and work closely with both clinical and administrative staff.

What are the key skills and qualifications needed to thrive as a Full Time MHS Genesis Trainer, and why are they important?

To thrive as a Full Time MHS Genesis Trainer, you need a deep understanding of healthcare workflows, electronic health records (EHR) systems, and typically a background in healthcare IT or clinical operations. Familiarity with the MHS Genesis platform, adult learning principles, and often certification in Epic or other EHR systems are important technical qualifications. Excellent communication, patience, and adaptability help trainers effectively engage diverse learners and address challenges during training sessions. These skills are vital to ensure successful system adoption, minimize errors, and enhance overall healthcare delivery within the military health system.

What are some common challenges faced by Full Time MHS GENESIS Trainers during system implementation, and how can they be addressed?

Full Time MHS GENESIS Trainers often encounter challenges such as varying levels of user familiarity with electronic health record systems, resistance to change among staff, and the need to adapt training approaches for different clinical roles. To address these challenges, trainers typically employ hands-on learning, provide tailored support, and foster open communication to encourage questions and feedback. Collaboration with clinical leaders and ongoing follow-up are also essential to ensure successful adoption and continued user confidence.
What cities are hiring for Full Time Mhs Genesis Trainer jobs? Cities with the most Full Time Mhs Genesis Trainer job openings:
What are the most commonly searched types of Mhs Genesis Trainer jobs? The most popular types of Mhs Genesis Trainer jobs are:
What states have the most Full Time Mhs Genesis Trainer jobs? States with the most job openings for Full Time Mhs Genesis Trainer jobs include:
Full Time Mhs Genesis Trainer jobs near you
Infographic showing various Full Time Mhs Genesis Trainer job openings in the United States as of July 2026, with employment types broken down into 74% Full Time, 24% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $56,233 per year, or $27 per hour.

Medical Support Assistant

Katmai

Portsmouth, VA • On-site

$38K - $50K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 11 days ago

Job description

SUMMARY
Perform the appointment process to include scheduling, rescheduling, and/or cancelling appointments as needed, including appointments for consult/referral specialty care in a Medical Treatment Facility (MTF), a civilian facility, via telephone or secure messaging.
ESSENTIAL DUTIES & RESPONSIBILITIES
  • Make clinical appointments and coordinate appointments with other direct care facilities as required. Appointments shall be made following MTF-provided appointing criteria and comply with Military Health System (MHS) access to care standards.
  • Maintain appointment schedules, including after hours and secure messaging services.
  • Validate eligibility through appropriate booking through Defense Eligibility Report System (DEERS). Register Patients not found in the computer system (newborns, etc.).
  • Maintain accurate and up-to-date patient schedules and logs utilizing MHS Genesis system tools.
  • Validate basic patient demographic information prior to booking appointment for patients and make required updates to ensure booking to proper Primary Care Manager (PCM).
  • Contact patients to schedule, reschedule, and/or cancel appointments. Promote consult/referral specialty medical care -within the MTF or to civilian facilities.
  • Assist in preparation of patient notices for appointment reminders, no shows, or reschedule/cancellations.
  • Ensure delinquent and non-count appointments shall be resolved daily by end-of-day processing.
  • Ensure the Patients' booking clerks are familiar with the appointing system process order of precedence for an appointment search for PCM booking.
  • Document patient refusals with appropriate standard refusal codes.
  • Answer calls within five seconds with the goal of a one call resolution to the Patient's needs. Continually work to reduce call abandonment rates.
  • Provide proper instructions to patients calling after hours.
  • Gather all pertinent information from patients who request to be connected to an afterhours, Provider On-Call, before making the connection.
  • Manage secure messaging inboxes for each MTF and schedule appointments utilizing MHS Genesis. Once appointments are made, return a secure message to the patient notifying him/her of the appointment date, time, and any other pertinent instructions.
  • Clear and Legible Report (CLR) PAT will track all MTF generated initial specialty care and urgent care referrals that were deferred to the network until closure.
  • Capture the CLR as soon as a claim is discovered or requested by the referring provider.
  • Check applicable claims database(s), when CLRs are undocumented in-patient records and manage assigned CLRs to closure.
  • Notify referring provider of patient referral cancellations.
  • Enter assigned referrals in CHCS as "Deferred Results Received," and notify the referring provider of all closed CLRs.
  • Process all assigned CLRs placed in the e-FAX, or designated network folder by MTFs.
  • Maintain regular and punctual attendance.
  • Perform other duties as assigned.

SUPERVISORY RESPONSIBILITIES
None.
Requirements
MINIMUM QUALIFICATIONS
  • High School Diploma or GED required.
  • At least six (6) months of experience in a customer service-related industry.
  • Must be proficient in writing and understanding English. Must be able to clearly speak English and be understood by patients and clinic staff.
  • Possess or complete Privacy Act and HIPAA, Data-Safeguarding, Anti-Terrorism, Interacting with Government Employees, MHS Genesis, appointment booking, and policy training in a trainer-to-trainer format.
  • Possess or complete TRICARE online training and have a solid understanding of the TRICARE online appointing and referral process.
  • Possess or complete MHS Genesis training.
  • Possess or complete training on the MHS Genesis function and the MHS Genesis appointing function.
  • Possess or complete training on the secure messaging platform and be capable of managing inbox volume.
  • Must be able to obtain clearance to access the work site located on a military installation and be granted a Common Access Card (CAC).
  • Must obtain and maintain any necessary security access and/or background checks (U.S. citizenship required).

DESIRED QUALIFICATIONS & SKILLS
  • Training and experience in medical office scheduling preferred.
  • General medical ethics, telephone etiquette, and written, verbal, and electronic communication skills, along with excellent interpersonal abilities.
  • Excellent customer service skills.
  • Operational computer skills with general working knowledge of word processing, and Microsoft applications (including Windows, Word, Excel, Outlook).
  • Able to define problems and obtain solutions.

WORK SCHEDULE
Full-time. May be required to work additional hours as needed to complete assignment or project.
TRAVEL
None.
DRIVING REQUIREMENT
None.
WORK ENVIRONMENT
Work is primarily performed in a professional office setting, including the normal office equipment (e.g., computer, fax machines, copier) and with a wide variety of people in differing functions, personalities, and abilities.
PHYSICAL DEMANDS
Frequent sitting, standing, walking, or to be or remain in a position or state of inactivity. Occasional lifting of up to 30 lbs. It is Katmai's business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.
Benefits
Compensation & Benefits:
  • Pay: $17.20/hr.
  • H&W: $4.93
  • Eligible Benefits: Medical, Dental, Vision, Life & AD&D Insurance, Long-Term & Short-Term Disability Insurance, 401(k) Savings Plan, Employee Assistance Program (EAP), Vacation & Paid Personal Time, 11 Paid Federal Holidays, and Leave of Absence.

Compliance:
To be considered for this position, all applicants must apply on the company website, https://apply.workable.com/katmai/
We are a VEVRAA Federal Contractor.
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin, disability status, protected veteran status, marital status, familial status or any other characteristic protected by law.
Preference will be given to Ouzinkie Shareholders, Descendants of Shareholders and Spouses of Shareholders in accordance with Title 43 U.S. Code 1626(g) and Title 42 U.S. Code 2000e - 2(i).

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