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Full Time Inmate Call Monitoring Jobs in Memphis, TN

RemX

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Remote Call Center Supervisor $23/hr Seasonal

Olive Branch, MS · Remote

$23/hr

  • Medical

  • Dental

  • Vision

Weekly pay/Full-time hours * Benefits offered DAY ONE * Schedule: Must be able to work any 8‐hour ... Monitor daily call flow, performance metrics, and service levels. * Conduct virtual team meetings ...

epeinc

Hotel PBX Operator - FULL TIME

Memphis, TN

Log all call information and keep for records. * Assist Guest Service Staff with preparing for next ... Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. * Maintain ...

epeinc

Hotel PBX Operator - FULL TIME

Memphis, TN · On-site

Log all call information and keep for records. * Assist Guest Service Staff with preparing for next ... Monitor and maintain cleanliness, sanitation, and organization of assigned work areas. * Maintain ...

Surgery Partners

Registered Nurse - RN PACU

Memphis, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

No holidays, nights or call. Looking for a Full Time PACU nurse for a fast-paced outpatient surgery ... Monitors patient's condition changes and reports changes to healthcare team * Perform intervention ...

Surgery Partners

Registered Nurse - RN PACU

Memphis, TN · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

No holidays, nights or call. Looking for a Full Time PACU nurse for a fast-paced outpatient surgery ... Monitors patient's condition changes and reports changes to healthcare team * Perform intervention ...

AutoZone

Alarm Coordinator

Memphis, TN

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

... monitor security events; assist alarm users with first level alarm system problems, (arming ... Maintaining alarm processing database. (Call list updates, code assignments, site information ...

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All JobsInmate Call Monitoring JobsFull Time Inmate Call Monitoring JobsFull Time Inmate Call Monitoring Jobs in Memphis, TN

Full Time Inmate Call Monitoring information

What is a full time inmate call monitoring?

A Full Time Inmate Call Monitoring job involves listening to, reviewing, and analyzing phone calls made by inmates in correctional facilities. The main goal is to ensure security, detect suspicious or illegal activity, and maintain compliance with facility policies and legal requirements. Employees in this role typically use specialized software to monitor calls, document findings, and report any concerns to appropriate authorities. It requires keen attention to detail, confidentiality, and an understanding of legal and ethical considerations related to inmate communications.

What are the key skills and qualifications needed to thrive as a full time inmate call monitoring specialist, and why are they important?

To thrive as a Full Time Inmate Call Monitoring Specialist, you need strong attention to detail, analytical listening skills, and familiarity with legal and correctional protocols, often supported by a high school diploma or higher. Proficiency with call monitoring software, digital recording systems, and database management tools is typically required. Excellent written communication, discretion, and the ability to remain impartial under sensitive circumstances are crucial soft skills. These competencies are vital to ensure compliance with regulations, maintain security, and accurately document or escalate information as needed.

What are some common challenges faced by professionals in a full time inmate call monitoring role?

Professionals in Full Time Inmate Call Monitoring often face challenges such as maintaining focus during long periods of audio review, accurately identifying and documenting suspicious or prohibited conversations, and handling exposure to potentially distressing or sensitive content. The role requires strict adherence to confidentiality protocols and close collaboration with correctional staff and law enforcement. Developing strong attention to detail and effective stress management techniques is essential for success in this position.

What is the difference between Full Time Inmate Call Monitoring vs Part Time Inmate Call Monitoring?

AspectFull Time Inmate Call MonitoringPart Time Inmate Call Monitoring
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, flexible scheduling
CertificationsOften requires security or communication certificationsMay require similar certifications but less frequently
Work EnvironmentCorrectional facilities, monitoring roomsSame as full-time, possibly part-time shifts
Employer & Industry UsagePrison systems, detention centersSame as full-time, used for staffing flexibility

Full Time Inmate Call Monitoring involves working standard hours with consistent responsibilities, while Part Time Inmate Call Monitoring offers more flexible scheduling with fewer hours. Both roles require similar certifications and work in correctional environments, but the full-time position provides more stability and benefits.

What are the most commonly searched types of Inmate Call Monitoring jobs in Memphis, TN?

The most popular types of Inmate Call Monitoring jobs in Memphis, TN are:

What job categories do people searching Full Time Inmate Call Monitoring jobs in Memphis, TN look for?

The top searched job categories for Full Time Inmate Call Monitoring jobs in Memphis, TN are:

What cities near Memphis, TN are hiring for Full Time Inmate Call Monitoring jobs?

Cities near Memphis, TN with the most Full Time Inmate Call Monitoring job openings:

Full Time Inmate Call Monitoring jobs near you
Infographic showing various Full Time Inmate Call Monitoring job openings in Memphis, TN as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution.

Remote Call Center Supervisor (Experience Required)

RemX

Memphis, TN • Remote

$25/hr

Full-time

Medical, Dental, Vision

Posted 9 days ago

Job description

Join our team as a Remote Call Center Supervisor (US-Based Only)! In this role, you'll oversee daily call center performance, mentor and support frontline agents, and serve as the vital link between internal stakeholders and external partners.

Interested? Apply now and take the next step in your career!
Position: Remote Remote Call Center Supervisor

  • Start Date: September 2026
  • Equipment Provided and Shipped directly to your home
  • Paid Training Included
  • Weekly pay/Full time hours
  • Benefits offered DAY ONE
  • Schedule: Must be able to work any 8‐hour shift assigned to you Monday–Friday between 8 AM–9PM EST.

***Must be located in a one of the following approved US states- OHIO, ARKANSAS, FLORIDA, NEVADA , KANSAS, WEST VIRGINIA,TENNESSEE, GEORGIA, MISSOURI, LOUISIANA, OKLAHOMA, MISSISSIPPI, ALABAMA and TEXAS***

Key Responsibilities

  • Lead, coach, and support remote call center agents to ensure high‐quality service delivery.
  • Act as the liaison between clients, leadership teams, and call center staff.
  • Monitor daily call flow, performance metrics, and service levels.
  • Conduct virtual team meetings, training sessions, and performance reviews.
  • Resolve escalated issues and ensure timely follow‐up with customers and partners.
  • Maintain accurate documentation, reporting, and communication logs.
  • Collaborate with leadership to improve processes, workflows, and customer satisfaction.

Requirements: MUST HAVE 1 year or more of RECENT call center Leadership experience

(NO EXCEPTIONS)

  • Recent experience in leadership with awesome communication, and conflict‐resolution skills.
  • Ability to work any shift within 8 AM–9 PM EST/CST, Monday–Friday.
  • Tech‐savvy and comfortable navigating multiple systems.
  • Reliable high‐speed internet and quiet workspace. (NO MOBILE HOTSPOTS ALLOWED)
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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