Hospitality Managerย
Location:ย Sugar Land, TX
Employment Type:ย Full-Timeย
Compensation:ย $90,000+ annually and bonus incentivesย
Lead daily clinic operations, manage staff, and drive patient experience in a fast-growing behavioral health organization.ย
We'reย not looking for resumes stacked with medical jargon -ย we'reย looking for energy, drive, and people who get people. If you can lead a high-performing team and manage a fast-paced operation while connecting authentically with those we serve,ย you'reย our kind of person.ย ย
ย About the Roleย
- Own the daily operations of a high-volume mental health clinicย
- Lead, coach, and hold teams accountable to performance and service standardsย
- Ensure every patient experience feels welcoming, efficient, and professionalย
No healthcare experienceย requiredย -ย we provide comprehensive training.ย
Key Responsibilitiesย
- Oversee day-to-day clinic operations, workflow, and patient flowย
- Coach and develop staff to consistently meet KPIs and service expectationsย
- Monitor metrics related to scheduling efficiency, volume, and patient experienceย
Requirements (Must-Haves)ย
- 10+ years of leadership or operations experience in a high-volume environmentย of 30+ individualsย
- Proven experience managing KPIs and having direct performance conversationsย
- Strong communicationย skills with both people and numbersย
Nice-to-Havesย
- Experience in healthcare, behavioral health, hospitality, or service leadershipย
- Relationship-based sales or customer experience backgroundย
- Experience leading teams through growth or changeย
Pay & Benefitsย
- $70-80k annually and bonus incentivesย
- 90% employer-paid medical, dental, and vision benefitsย
- 10 PTO days (15 after first year)ย
About Serenity Healthcareย
Serenity Healthcare uses advanced medical technology and evidence-based treatments to help patients succeed when traditional optionsย haven'tย worked. Our mission is to help patients take back their lives while delivering care in a calm, supportive, and elevated environment.ย
Serenity Healthcare is an Equal Opportunity Employer. Employment is contingent upon successful completion of a background check and drug screening.