Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Collections Representative
$23 - $25/hr
This is a full-time, Monday-Friday 8:00am - 5:00pm position with competitive pay, and excellent ... Handle difficult customers and escalated calls * Work closely with Credit Supervisor in utilizing ...
Collections Representative
$23 - $25/hr
This is a full-time, Monday-Friday 8:00am - 5:00pm position with competitive pay, and excellent ... Handle difficult customers and escalated calls * Work closely with Credit Supervisor in utilizing ...
CorTrust Bank is seeking a full-time Lead Customer Service Representative in our Sioux Falls ... Respond professionally and courteously to general, specialized, and escalated customer situations ...
Quick apply
CorTrust Bank is seeking a full-time Lead Customer Service Representative in our Sioux Falls ... Respond professionally and courteously to general, specialized, and escalated customer situations ...
... escalations * Represent UnitedHealthcare's brand and commitment to excellence without surprises in ... Ability to work full time. Employees are required to have flexibility to work any of our shift ...
... escalations * Represent UnitedHealthcare's brand and commitment to excellence without surprises in ... Ability to work full time. Employees are required to have flexibility to work any of our shift ...
Patient Services Representative
Murray, KY · On-site
$14.50 - $18.25/hr
Job Type Full-time Description Position Summary: Provides exceptional customer service by answering ... Resolves escalated issues or hands off with clear documentation * Serves as resource to Level 1 ...
Patient Services Representative
Murray, KY · On-site
$14.50 - $18.25/hr
Job Type Full-time Description Position Summary: Provides exceptional customer service by answering ... Resolves escalated issues or hands off with clear documentation * Serves as resource to Level 1 ...
... escalations * Represent UnitedHealthcare's brand and commitment to excellence without surprises in ... Ability to work full time. Employees are required to have flexibility to work any of our shift ...
... escalations * Represent UnitedHealthcare's brand and commitment to excellence without surprises in ... Ability to work full time. Employees are required to have flexibility to work any of our shift ...
Help Desk Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Customer Support Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 3 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Customer Support Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 3 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Help Desk Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Customer Support Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 3 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Customer Support Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 3 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
... or escalation * Ensures all registration and admission forms are presented to and verified by ... Requires maturity and ability to appropriately represent the department to other internal and ...
... or escalation * Ensures all registration and admission forms are presented to and verified by ... Requires maturity and ability to appropriately represent the department to other internal and ...
... escalations * Represent UnitedHealthcare's brand and commitment to excellence without surprises in ... Ability to work full time. Employees are required to have flexibility to work any of our shift ...
... escalations * Represent UnitedHealthcare's brand and commitment to excellence without surprises in ... Ability to work full time. Employees are required to have flexibility to work any of our shift ...
Anatomic Path Support Representative III
Knoxville, TN · On-site
$17.20/hr
Depending on whether it is a part-time or full-time position, some of the benefits offered may ... The individual will handle escalated/complex AP support functions, pending list issues and QA/QC ...
Anatomic Path Support Representative III
Knoxville, TN · On-site
$17.20/hr
Depending on whether it is a part-time or full-time position, some of the benefits offered may ... The individual will handle escalated/complex AP support functions, pending list issues and QA/QC ...
Customer Support Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Customer Support Representative (SCA)
Fort Huachuca, AZ · On-site
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Account Services Representative
Columbia, SC · Hybrid
$42K - $45K/yr
Columbia, SC Type : Full-Time; May be eligible for hybrid work schedule after successful completion ... Manager of escalated Advisor concerns; provide training for new staff * Manage and Complete ...
Account Services Representative
Columbia, SC · Hybrid
$42K - $45K/yr
Columbia, SC Type : Full-Time; May be eligible for hybrid work schedule after successful completion ... Manager of escalated Advisor concerns; provide training for new staff * Manage and Complete ...
Customer Support Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Customer Support Representative (SCA)
$39K - $62K/yr
First point of contact for Tier 2 requests that are escalated to the Global Cyber Center * Ensure ... Employment Type: FULL_TIME
Full Time Escalations Representative information
See salary details
$30.5K - $33.3K
1% of jobs
$33.3K - $36K
4% of jobs
$36K - $38.8K
4% of jobs
$38.8K - $41.6K
10% of jobs
$43K is the 25th percentile. Wages below this are outliers.
$41.6K - $44.4K
12% of jobs
$44.4K - $47.1K
17% of jobs
The median wage is $47.6K / yr.
$47.1K - $49.9K
14% of jobs
$52.1K is the 75th percentile. Wages above this are outliers.
$49.9K - $52.7K
17% of jobs
$52.7K - $55.5K
9% of jobs
$55.5K - $58.2K
7% of jobs
$58.2K - $61K
5% of jobs
$30.5K
$47.7K
$61K
How much do full time escalations representative jobs pay per year?
As of Jul 27, 2026, the average yearly pay for full time escalations representative in the United States is $47,730.00, according to ZipRecruiter salary data. Most workers in this role earn between $42,500.00 and $52,500.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Escalations Representative jobs? The most popular types of Escalations Representative jobs are:
Peraton rating
8.3
Based on 56 frontline employees who took The Breakroom Quiz
47th of 230 rated it services
Job description
Responsibilities
Peraton is looking for a Help Desk Representative to help our Federal Customer onsite at Fort Huachuca, AZ. This person will answer incoming calls from Customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information of a non-technical nature.
Responsibilities:
- First point of contact for Tier 2 requests that are escalated to the Global Cyber Center
- Ensure continuous 24/7 shift coverage to support the GCC mission, which entails working on weekends, holidays, and after hours.
- Responsible for handling customer interactions to provide support (inbound/outbound calls, chats, email and internal ticketing escalations)
- Create, modify and escalate incidents/tickets, translating user requests into logical format for use by analysts in troubleshooting
- Route tickets in accordance with documented procedures
- Perform quality assurance follow-up with customers/end users
- Comply with documented processes and procedures
- Monitor group mailboxes and prioritize emails by order of importance
- Maintain the shift log and ensure accurate, thorough and clear communication from shift to shift
- Provide reporting (as needed)
- Maintain a professional demeanor with our military, civilian and contractor customers
Qualifications:
- HS diploma +2 years of customer service, inside sales and/or help desk experience
- Active DoD Secret clearance
Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure.
Target Salary Range$39,000 - $62,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.EEOEEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.Employment Type: FULL_TIME
About Peraton
Sourced by ZipRecruiter
At Peraton, we re at the forefront of delivering the next big thing every day. We re the partner of choice to help solve some of the world s most daunting challenges, delivering bold, new solutions to keep people around the world safer and more secure.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Herndon, VA, US
Year founded
2017