Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
... represent our clients. CMs are an extension of our client's teams and serve as their eyes, ears ... Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to ...
Quick apply
... represent our clients. CMs are an extension of our client's teams and serve as their eyes, ears ... Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to ...
Assign freelance Flight Representatives to be at the airport before and after departures to ... Act as the point of escalation for issue resolution should any issues arise during the repping ...
Assign freelance Flight Representatives to be at the airport before and after departures to ... Act as the point of escalation for issue resolution should any issues arise during the repping ...
INTEGRATED MARKETING MANAGER
Plano, TX · On-site +1
$72K - $120K/yr
... and crisis escalation protocol. * Partner with paid media to identify organic content worth ... Manage freelance creators, photographers, and production vendors; oversee project budgets and ...
INTEGRATED MARKETING MANAGER
Plano, TX · On-site +1
$72K - $120K/yr
... and crisis escalation protocol. * Partner with paid media to identify organic content worth ... Manage freelance creators, photographers, and production vendors; oversee project budgets and ...
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
You'll lead a blended team of paid media managers, SEO managers, and freelancers, and work cross ... Act as the internal escalation point for performance issues and strategic pivots - present and ...
You'll lead a blended team of paid media managers, SEO managers, and freelancers, and work cross ... Act as the internal escalation point for performance issues and strategic pivots - present and ...
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Quick apply
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Performance Marketing Director
Middletown, DE · On-site
$95K - $100K/yr
You'll lead a blended team of paid media managers, SEO managers, and freelancers, and work cross ... Act as the internal escalation point for performance issues and strategic pivots -- present and ...
Performance Marketing Director
Middletown, DE · On-site
$95K - $100K/yr
You'll lead a blended team of paid media managers, SEO managers, and freelancers, and work cross ... Act as the internal escalation point for performance issues and strategic pivots -- present and ...
Performance Marketing Director
Middletown, DE · On-site +1
$95K - $100K/yr
You'll lead a blended team of paid media managers, SEO managers, and freelancers, and work cross ... Act as the internal escalation point for performance issues and strategic pivots - present and ...
Performance Marketing Director
Middletown, DE · On-site +1
$95K - $100K/yr
You'll lead a blended team of paid media managers, SEO managers, and freelancers, and work cross ... Act as the internal escalation point for performance issues and strategic pivots - present and ...
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Luxury Experiences Manager
Manhattan, NY · On-site
$48/hr
External Representation: Confidently represent brand in member-facing and partner-facing ... Demonstrate strong, independent decision-making when managing member requests or escalations ...
Luxury Experiences Manager
Manhattan, NY · On-site
$48/hr
External Representation: Confidently represent brand in member-facing and partner-facing ... Demonstrate strong, independent decision-making when managing member requests or escalations ...
Director of Interpreting
Washington, DC · On-site
Serve as a point of escalation for interpreters, customers, and internal staff by troubleshooting ... Represent MAIG at conferences, hiring events, customer meetings, and community outreach events ...
Director of Interpreting
Washington, DC · On-site
Serve as a point of escalation for interpreters, customers, and internal staff by troubleshooting ... Represent MAIG at conferences, hiring events, customer meetings, and community outreach events ...
Director of Interpreting
Washington, DC · On-site
$100K - $125K/yr
Serve as a point of escalation for interpreters, customers, and internal staff by troubleshooting ... Represent MAIG at conferences, hiring events, customer meetings, and community outreach events ...
Director of Interpreting
Washington, DC · On-site
$100K - $125K/yr
Serve as a point of escalation for interpreters, customers, and internal staff by troubleshooting ... Represent MAIG at conferences, hiring events, customer meetings, and community outreach events ...
Collaborate with employers to develop internship, apprenticeship, freelance, and full-time ... Represent the program at relevant industry and workforce convenings. Job Matching, Placement ...
Collaborate with employers to develop internship, apprenticeship, freelance, and full-time ... Represent the program at relevant industry and workforce convenings. Job Matching, Placement ...
Senior Payroll Associate
New York, NY · On-site
$35.50 - $45.68/hr
... hourly, and freelance employees in accordance with employee agreements (if applicable) and in ... Benefits for Union represented employees will be in accordance with the applicable collective ...
Senior Payroll Associate
New York, NY · On-site
$35.50 - $45.68/hr
... hourly, and freelance employees in accordance with employee agreements (if applicable) and in ... Benefits for Union represented employees will be in accordance with the applicable collective ...
Senior Payroll Associate
$35.50 - $45.68/hr
... hourly, and freelance employees in accordance with employee agreements (if applicable) and in ... Benefits for Union represented employees will be in accordance with the applicable collective ...
Senior Payroll Associate
$35.50 - $45.68/hr
... hourly, and freelance employees in accordance with employee agreements (if applicable) and in ... Benefits for Union represented employees will be in accordance with the applicable collective ...
Career Services Coordinator (Education and Workforce)
Manhattan, NY · On-site
$53K - $60K/yr
Collaborate with employers to develop internship, apprenticeship, freelance, and full-time ... Represent the program at relevant industry and workforce convenings. Job Matching, Placement ...
Career Services Coordinator (Education and Workforce)
Manhattan, NY · On-site
$53K - $60K/yr
Collaborate with employers to develop internship, apprenticeship, freelance, and full-time ... Represent the program at relevant industry and workforce convenings. Job Matching, Placement ...
Freelance Escalations Representative information
See salary details
$11K - $16K
0% of jobs
$16K - $21.1K
0% of jobs
$21.1K - $26.1K
0% of jobs
$26.1K - $31.2K
9% of jobs
$31.2K - $36.2K
2% of jobs
$36.2K - $41.3K
4% of jobs
$42.8K is the 25th percentile. Wages below this are outliers.
$41.3K - $46.3K
32% of jobs
The median wage is $46.6K / yr.
$46.3K - $51.4K
40% of jobs
$51.4K - $56.4K
5% of jobs
$56.4K - $61.5K
4% of jobs
$61.5K - $66.5K
3% of jobs
$11K
$47.2K
$66.5K
How much do freelance escalations representative jobs pay per year?
Full-time
Posted 24 days ago
Job description
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
About Fuku
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2015