Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
Remote / Freelancer Contract This posting is city-anchored for job board distribution, but ... handling customer escalations. Key Responsibilities: - Provide Tier 2 customer and technical ...
... represent our clients. CMs are an extension of our client's teams and serve as their eyes, ears ... Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to ...
Quick apply
... represent our clients. CMs are an extension of our client's teams and serve as their eyes, ears ... Adhere to an escalation process to ensure issues and crisis matters are appropriately flagged to ...
Customer Service Representative
$16.50 - $22.25/hr
Handle escalated customer concerns and ensure satisfactory resolutions. * Customer Service - Non ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Service Representative
$16.50 - $22.25/hr
Handle escalated customer concerns and ensure satisfactory resolutions. * Customer Service - Non ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Handle escalated customer concerns and ensure satisfactory resolutions. Customer Service Non-Voice ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Handle escalated customer concerns and ensure satisfactory resolutions. Customer Service Non-Voice ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Handle escalated customer concerns and ensure satisfactory resolutions. Customer Service Non-Voice ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Service Representative
Sudbury, MA · Remote
$16.75 - $22.75/hr
Handle escalated customer concerns and ensure satisfactory resolutions. Customer Service Non-Voice ... We specialize in connecting companies with world-class freelance professionals and delivering top ...
Customer Support L2 Project - Freelance Project Jamaica Remote About the Role Join a dynamic ... Ensure accurate documentation and escalation of complex issues. Customer Support * Provide advanced ...
Customer Support L2 Project - Freelance Project Jamaica Remote About the Role Join a dynamic ... Ensure accurate documentation and escalation of complex issues. Customer Support * Provide advanced ...
Assign freelance Flight Representatives to be at the airport before and after departures to ... Act as the point of escalation for issue resolution should any issues arise during the repping ...
Assign freelance Flight Representatives to be at the airport before and after departures to ... Act as the point of escalation for issue resolution should any issues arise during the repping ...
Customer Service Manager
Fremont, CA · On-site
S.-based customer service representatives, freelancers, and external support partners. * Recruit ... Core Competencies Customer Escalation Management * Extensive experience handling executive ...
New
Customer Service Manager
Fremont, CA · On-site
S.-based customer service representatives, freelancers, and external support partners. * Recruit ... Core Competencies Customer Escalation Management * Extensive experience handling executive ...
New
Manager, Live Technical Production
Santa Clara, CA · On-site
$95 - $105/hr
The Manager leads and coordinates part‑time, freelance, and contracted game‑day operators (70 ... Provide daily updates, incident summaries, and escalation reports as needed. * Assist in ...
Manager, Live Technical Production
Santa Clara, CA · On-site
$95 - $105/hr
The Manager leads and coordinates part‑time, freelance, and contracted game‑day operators (70 ... Provide daily updates, incident summaries, and escalation reports as needed. * Assist in ...
INTEGRATED MARKETING MANAGER
Plano, TX · On-site +1
$72K - $120K/yr
... and crisis escalation protocol. * Partner with paid media to identify organic content worth ... Manage freelance creators, photographers, and production vendors; oversee project budgets and ...
INTEGRATED MARKETING MANAGER
Plano, TX · On-site +1
$72K - $120K/yr
... and crisis escalation protocol. * Partner with paid media to identify organic content worth ... Manage freelance creators, photographers, and production vendors; oversee project budgets and ...
Lead adoption of SOPs, runbooks, escalation paths, facility workflows, and US/Global Connected ... Maintain visible, in-person leadership while also operating as a senior local representative of ...
Lead adoption of SOPs, runbooks, escalation paths, facility workflows, and US/Global Connected ... Maintain visible, in-person leadership while also operating as a senior local representative of ...
Director, Public Relations & Communications
$110K - $140K/yr
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Quick apply
Director, Public Relations & Communications
$110K - $140K/yr
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Director, Public Relations & Communications
Irvine, CA · On-site
$180 - $240/hr
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Director, Public Relations & Communications
Irvine, CA · On-site
$180 - $240/hr
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Director, Public Relations & Communications
Irvine, CA · On-site
$150 - $210/hr
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Director, Public Relations & Communications
Irvine, CA · On-site
$150 - $210/hr
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Lead adoption of SOPs, runbooks, escalation paths, facility workflows, and US/Global Connected ... Maintain visible, in-person leadership while also operating as a senior local representative of ...
Lead adoption of SOPs, runbooks, escalation paths, facility workflows, and US/Global Connected ... Maintain visible, in-person leadership while also operating as a senior local representative of ...
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
... freelancers), including scope development, budgets, performance measurement and success criteria ... escalation. Steward reputation management across regions and markets. * Represent PR & ...
Vice President & General Manager, Connected Solutions - South Florida (Town of Florida)
Fort Hunter, NY · On-site
Lead adoption of SOPs, runbooks, escalation paths, facility workflows, and US/Global Connected ... Maintain visible, in‑person leadership while also operating as a senior local representative of ...
New
Vice President & General Manager, Connected Solutions - South Florida (Town of Florida)
Fort Hunter, NY · On-site
Lead adoption of SOPs, runbooks, escalation paths, facility workflows, and US/Global Connected ... Maintain visible, in‑person leadership while also operating as a senior local representative of ...
New
Freelance Escalations Representative information
See salary details
$11K - $16K
0% of jobs
$16K - $21.1K
0% of jobs
$21.1K - $26.1K
0% of jobs
$26.1K - $31.2K
9% of jobs
$31.2K - $36.2K
2% of jobs
$36.2K - $41.3K
4% of jobs
$42.8K is the 25th percentile. Wages below this are outliers.
$41.3K - $46.3K
32% of jobs
The median wage is $46.6K / yr.
$46.3K - $51.4K
40% of jobs
$51.4K - $56.4K
5% of jobs
$56.4K - $61.5K
4% of jobs
$61.5K - $66.5K
3% of jobs
$11K
$47.2K
$66.5K
How much do freelance escalations representative jobs pay per year?
As of Aug 8, 2026, the average yearly pay for freelance escalations representative in the United States is $47,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $50,000.00 per year, depending on experience, location, and employer.
What cities are hiring for Freelance Escalations Representative jobs? Cities with the most Freelance Escalations Representative job openings:
What are the most commonly searched types of Escalations Representative jobs? The most popular types of Escalations Representative jobs are:
What states have the most Freelance Escalations Representative jobs? States with the most job openings for Freelance Escalations Representative jobs include:
Full-time
Re-posted 6 days ago
Job description
Job Title:
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
English-Spanish Bilingual Tier 2 Technical Support Representative
Company:
Callnovo
Location:
Remote / Freelancer Contract
This posting is city-anchored for job board distribution, but candidates may work remotely if they are legally able to provide freelance services from their location.
Employment Type:
Freelancer Contract
Working Hours:
- 3:00 PM - 12:00 AM Central European Time
- 5 days per week
- Weekend rotation may be required
Market Served:
English and Spanish-speaking customers
Industry:
Customer Support / Technical Support / Call Center Services
Job Overview:
Callnovo is seeking an English-Spanish Bilingual Tier 2 Technical Support Representative to deliver customer service and technical issue resolution for an international client. This position is ideal for candidates with strong spoken and written English and Spanish skills, solid troubleshooting abilities, and experience handling customer escalations.
Key Responsibilities:
- Provide Tier 2 customer and technical support in both English and Spanish.
- Troubleshoot product, account, and service issues, guiding customers to resolution.
- Accurately escalate complex cases with clear notes and supporting details.
- Maintain professional communication across email, phone, chat, or ticketing channels.
- Follow client workflows, quality standards, and data privacy requirements.
Requirements:
- Proficiency in both English and Spanish; must be comfortable supporting customers professionally in both languages.
- Prior experience in customer support, call center, help desk, or technical support.
- Ability to work 3:00 PM - 12:00 AM Central European Time, 5 days per week, including possible weekend rotation.
- Reliable internet connection, quiet work environment, and ability to work independently as a freelancer.
- Strong problem-solving skills, attention to detail, and clear written communication.
Preferred Qualifications:
- Experience in Tier 2 support, SaaS support, telecom, e-commerce, or consumer technology support.
- Familiarity with CRM, ticketing systems, remote troubleshooting, and escalation workflows.
How to Apply:
Please submit your resume through this posting. Qualified candidates may be invited to complete registration through Callnovo's application page: https://assess.herodash.ai/jobs/147. No separate assessment is required at this stage.
About Fuku
Sourced by ZipRecruiter
Industry
Food services and drinking places
Company size
51 - 200 Employees
Headquarters location
New York, NY, US
Year founded
2015