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Flex Escalations Representative Jobs (NOW HIRING)

Customer Support Technician

Provo, UT · On-site

$17.25 - $23.50/hr

Flex is an innovative and quickly growing software company that focuses on providing a great ... Working with Tier 2/Escalation Support Representative * Connecting to clients via remote software ...

Act as a senior escalation point and strategic advisor for complex partner needs, ensuring Flex is viewed as a long-term, value-creating partner. * Represent the voice of the partner internally ...

Customer Support Associate

Austin, TX · Hybrid

$45K - $55K/yr

We are Indeed Flex. We Help People Get Jobs. Right now, we're hiring! We are a tech-first staffing ... Team Support & Escalation Management: Assist team members with process refreshers, knowledge ...

Conflict resolution and de-escalation. * Frequent interactions with client employees and guests ... Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in ...

Conflict resolution and de-escalation. * Frequent interactions with client employees and guests ... Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in ...

Conflict resolution and de-escalation. * Frequent interactions with client employees and guests ... Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in ...

... with de-escalation, document findings, and escalate issues appropriately. Reporting and ... Professional Presence Represent Securitas and the client with professionalism, courtesy, and ...

Flex Officer

Cabool, MO · On-site

$15/hr

Conflict resolution and de-escalation. * Frequent interactions with client employees and guests ... Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in ...

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Flex Escalations Representative information

See salary details

$11K

$47.2K

$66.5K

How much do flex escalations representative jobs pay per year?

As of Jun 16, 2026, the average yearly pay for flex escalations representative in the United States is $47,222.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $50,000.00 per year, depending on experience, location, and employer.
What are the most commonly searched types of Escalations Representative jobs? The most popular types of Escalations Representative jobs are:
Infographic showing various Flex Escalations Representative job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 17% Full Time, 74% Part Time, 7% Contract, and 1% Nights. Highlights an 93% Physical, 4% Hybrid, and 3% Remote job distribution, with an average salary of $47,222 per year, or $22.7 per hour.

Customer Support Technician

Flex Dental

Provo, UT • On-site

$17.25 - $23.50/hr

Full-time

Posted 21 days ago


Job description

About Flex Dental:
Flex is an innovative and quickly growing software company that focuses on providing a great product and exceptional support and service. Flex's Software works directly with Dental Companies located in the United States.
This position has set hours, Monday - Friday, paid holidays, and full benefits. This position will require multi-tasking, cross department communication, and focuses on efficient and quick speed-to-resolution service.
Learn more at: https://flex.dental
Job Overview:
  • Product specialist for our applications for dental offices. (Tier 1)
  • Providing support via chat, email, talk, remote session(s) (multi tasking required)

Day to Day Operations:
  • Omni-Channel Support (Chat, Phone, and Email)
  • Internal collaboration with support, training, and billing departments
  • External collaboration with client's IT services/third parties
  • Engaging with clients as a product specialist for all needs (questions, troubleshooting, updates, etc.)
  • Individual and Team-Based Problem Solving
  • Working with Tier 2/Escalation Support Representative
  • Connecting to clients via remote software

Required Experience:
  • Ability to work collaboratively with all team members, including: support, trainers, developers, managers, and administrators.
  • Ability to multi-task efficiently (providing multi-channel support simultaneously)
  • Critical thinking/Troubleshooting
  • Self Manage Workload (Prioritization, Time Management)
  • Ability to be self-directed, prioritize tasks, and organize overall workload.
  • Ability to work effectively in a fast-paced environment
  • Provide accurate and quick support

Preferred Experience:
  • Technical Support Background (2 years of customer service experience preferred)
  • Understanding of Windows Operating System(s)
  • Previous High Pace Work Experience
  • Experience with Multi-Channel Support