Job Summary:
Cogent Communications is a global, Tier 1 facilities-based ISP, providing high-speed Internet access and Ethernet transport services. The Systems Engineer will provide 24x7 operational support of Windows servers and storage systems, ensuring system availability and collaborating on technical projects.
Responsibilities:
• Conduct general system administration, security patching, O/S upgrades, and troubleshooting of problems to ensure critical system availability
• Initiate and sometimes lead technical discussions and projects and work collaboratively with teams to meet deadlines
• Monitor systems to ensure system health and functionality as well as remediate problems/issues in a timely manner
• Design and implement standards (hardware, software, configurations, security, etc.), and policies and procedures around these standards
• Evaluate, define and manage infrastructure strategy to ensure capabilities of supporting current and future business demands at optimal cost
• Prepares, submits, and manages operating and capital expenditures for technology needed to support the organizations technology projects
• Implements technical controls to support Cybersecurity initiatives, which ensures secure operations in network and computing environments
• Identify and evaluate potential hardware and software solutions which will contribute to organizations overall goals
• Support 24/7 operations including periodic on-call rotation
• Collaborates with Director, Cybersecurity and other team members on risk assessment, response and remediation
• Provides weekly updates with project timelines and goals to Director, IT
• Keeps abreast of new knowledge, research, products, and services in technology that will benefit the organization
• Rack and stack server and storage hardware
• Other duties as assigned
Qualifications:
Required:
• 6+ years of relevant IT systems administration/engineering experience in a hands-on capacity
• Strong experience: Windows Server OS
• AD Certificate, Domain and Federation Services, DHCP, DNS, File, NPS, Print, RDS, IIS, WSUS, Failover Clustering/AOAG, Group Policy
• Email
• Exchange on-prem/hybrid
• Mailbox/Edge Transport roles, databases, DAGs, virtual directories, certificates, load balancing
• SMTP, IMAP
• DNS & Authentication
• MX, A/AAAA, PTR
• SPF, DKIM, DMARC
• Spam, phishing, and malware filtering
• SharePoint on-prem/online
• Server
• Dell PowerEdge hardware or similar including management thereof via Lifecycle Controller, iDRAC, OpenManage, etc.
• Storage
• DAS, NAS, SAN, CIFS/SMB, iSCSI, NFS, FC, FCoE, NVMe-oF
• Backup, disaster recovery, high availability and fault tolerance
• System monitoring, performance tuning and capacity planning
• Scripting for automation and system administration
• Ability to work independently and manage multiple task and priorities for operational deliverables
• Ability to interact and work effectively with internal and external customers while providing the highest quality of customer service
• Detail oriented with strong problem-solving skills
• Manage vendor relationships and negotiations
• Excellent communication and organization skills
• Ability to write and present formal documentation
Preferred:
• Bonus experience: Microsoft Dynamics GP, Dynamics NAV
• Microsoft stack licensing
• Datacenter buildout
• Racks, PDU’s, structured cabling, cable management
• Cisco switching, routing and firewall
• VMware vSphere (vCenter, ESXi)
• NetApp AFF/CDOT
• Rubrik CDM
• Zoom Enterprise suite
• Preferred knowledge of industry security standards, audits, and certifications
Company:
Cogent is one of the world's largest Internet Service Providers, delivering high quality Internet, Ethernet, Transport, and Colocation services to more than 138,025 Enterprise and NetCentric customer connections. Founded in 1999, the company is headquartered in Washington, USA, with a team of 1001-5000 employees. The company is currently Late Stage.