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Full Time Desktop Administrator Jobs in Elgin, IL

Roadshow Concepts

IT Support Specialist I

Oak Brook, IL

$24/hr

Microsoft Modern Desktop Administrator Associate * ITIL Foundation Certification Required Knowledge ... Hybrid Job Type * Full-Time Pay * $24.00 per hour Benefits (Full-Time Employees) * Medical, Dental ...

Urgent

Roadshow Concepts

IT Support Specialist I

Oak Brook, IL

$24/hr

Microsoft Modern Desktop Administrator Associate * ITIL Foundation Certification Required Knowledge ... Hybrid Job Type * Full-Time Pay * $24.00 per hour Benefits (Full-Time Employees) * Medical, Dental ...

Gelber Group

Windows Administrator

Chicago, IL

$75K - $95K/yr

This position requires full-time onsite presence in our Chicago office, with eligibility for a 4 ... Deploy, configure, and support Microsoft Windows desktops and servers * Install software, manage ...

Gelber Group

Windows Administrator

Chicago, IL · On-site

$75K - $95K/yr

This position requires full-time onsite presence in our Chicago office, with eligibility for a 4 ... Deploy, configure, and support Microsoft Windows desktops and servers * Install software, manage ...

NET56

Onsite Technology Support Specialist

Barrington, IL · On-site

$50K - $55K/yr

Position Details Job Type: Full-Time Work Location: On-site within assigned school district(s ... Troubleshoot and repair desktops, laptops, printers, projectors, and smartboards. * Provide support ...

NET56

Onsite Technology Support Specialist

Barrington, IL · On-site

$50K - $55K/yr

Position Details Job Type: Full-Time Work Location: On-site within assigned school district(s ... Troubleshoot and repair desktops, laptops, printers, projectors, and smartboards. * Provide support ...

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Full Time Desktop Administrator information

See Elgin, IL salary details

$19

$34

$53

How much do full time desktop administrator jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time desktop administrator in Elgin, IL is $34.08, according to ZipRecruiter salary data. Most workers in this role earn between $26.39 and $38.51 per hour, depending on experience, location, and employer.

What is the difference between Full Time Desktop Administrator vs Desktop Support Specialist?

AspectFull Time Desktop AdministratorDesktop Support Specialist
CredentialsTypically requires certifications like CompTIA A+ or Microsoft Certified Desktop Support Technician (MCDST)Often requires similar certifications, such as CompTIA A+ or HDI Support Center Analyst
Work EnvironmentWorks in corporate or enterprise environments managing multiple desktops and networksProvides end-user support, troubleshooting hardware/software issues, often in help desk settings
Employer & Industry UsageCommonly employed by large organizations, government agencies, and IT service providersFound in various industries, including healthcare, education, and retail, supporting daily IT needs

While both roles involve desktop support and require similar certifications, the Full Time Desktop Administrator typically manages a broader range of IT infrastructure and works in more permanent, enterprise environments. The Desktop Support Specialist focuses on end-user troubleshooting and support, often in help desk roles. Understanding these differences helps job seekers align their skills with the right position.

What are the most commonly searched types of Desktop Administrator jobs in Elgin, IL? The most popular types of Desktop Administrator jobs in Elgin, IL are:
What are popular job titles related to Full Time Desktop Administrator jobs in Elgin, IL? For Full Time Desktop Administrator jobs in Elgin, IL, the most frequently searched job titles are:
What job categories do people searching Full Time Desktop Administrator jobs in Elgin, IL look for? The top searched job categories for Full Time Desktop Administrator jobs in Elgin, IL are:
What cities near Elgin, IL are hiring for Full Time Desktop Administrator jobs? Cities near Elgin, IL with the most Full Time Desktop Administrator job openings:
Full Time Desktop Administrator jobs near you

IT Support Specialist I

Roadshow Concepts

Oak Brook, IL

Urgent

$24/hr

Full-time

Posted 23 days ago

Job description

About Us

The Heartland Roadshow, established in 2009, is a premier buyer of estate jewelry, precious metals, gold and silver coins, and collectibles. If you’ve ever seen Antiques Roadshow, this is similar to what we do. We host boutique “buying events” at hotel locations throughout the region where customers sell estate items such as gold, silver, coins, and watches.

 

Job Summary

The IT Support Specialist I provides first-line technical support across the organization, assisting end users and administrative staff with hardware, software, and system issues. This role supports mobile devices, business platforms, surveillance systems, and communication tools to ensure smooth daily operations.

This position plays a key role in maintaining secure systems, supporting PII/data privacy compliance, and delivering a reliable user experience across office and field environments.

 

Essential Job Duties

  • Serve as first point of contact for IT support requests from employees and administrative teams

  • Troubleshoot and resolve basic hardware, software, network, and device issues (PCs, laptops, mobile devices, printers)

  • Support setup and maintenance of business systems, mobile devices, and surveillance equipment

  • Manage user accounts, passwords, and access permissions following security protocols

  • Log, track, and resolve tickets in the IT service management system

  • Install, configure, and update hardware, software, and peripherals

  • Support data privacy and PII compliance standards in daily work

  • Coordinate with vendors or IT partners for escalated issues and system updates

  • Maintain accurate IT asset inventory (devices, equipment, and peripherals)

  • Provide on-site and remote support, including occasional after-hours assistance

 

Required Education & Experience

  • High school diploma or equivalent required

  • 1–2 years of IT support, help desk, or technical support experience

  • Basic experience supporting end users in a business environment

Preferred 

  • CompTIA A+, Network+, or Security+

  • Microsoft Modern Desktop Administrator Associate

  • ITIL Foundation Certification

 

Required Knowledge, Skills & Abilities

  • Windows OS and Google Workspace experience

  • Basic networking knowledge (TCP/IP, DNS, DHCP, VPN)

  • Familiarity with IT security and PII/data privacy practices

  • Experience with MDM tools and remote support platforms

  • Experience with ticketing systems (ServiceNow, Zendesk, or similar)

  • Strong communication skills with both technical and non-technical users

  • Customer service mindset with professionalism and discretion

  • Strong organization, prioritization, and attention to detail

  • Ability to work independently in a fast-paced environment

 

Required Tools / Systems Experience

  • Google Workspace (Gmail, Drive, Docs, Sheets, Forms, Slides)

  • IT ticketing and remote support tools

 

Work Location

  • Hybrid

Job Type

  • Full-Time

Pay

  • $24.00 per hour

 

Benefits (Full-Time Employees)

  • Medical, Dental, Vision

  • Short-Term Disability

  • Employer Paid Basic Life Insurance

  • 401(k) with matching

  • Paid Time Off (PTO)

  • Paid Holidays

 

Equal Opportunity Employer

The Heartland Roadshow is an equal opportunity employer and considers all qualified applicants in accordance with applicable federal, state, and local laws.

 

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