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Full Time Customer Service Jobs in Raleigh, NC (NOW HIRING)

Popeyes Garner

Customer Service Manager

Raleigh, NC · On-site

$13 - $15/hr

  • PTO

We're looking for a Customer Service Manager to become part of our Popeyes family with skills and ... EMPLOYEES CHOICE-> FULL TIME OR PART TIME * GREAT BENEFITS AVAILABLE * OPPORTUNITY TO GROW

Sherwin-Williams

Customer Service Specialist

Durham, NC · On-site

$16.50 - $21.75/hr

  • Medical

  • Retirement

This FULL-TIME position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their ...

ForgeFit

Remote Customer Service Specialist

Raleigh, NC · On-site +1

$16.50 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U ... S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness ...

Bass Pro Shops

CSR Specialist

Cary, NC · On-site

$15.75 - $20.75/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Position may also assist customers requiring service or warranty repairs for their boat, motor ... Often makes recommendations to work procedures, policies, and practices. Full Time Benefits Summary:

Bass Pro Shops

Customer Service Team Lead

Cary, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Maintains a high level of personal Customer Service; achieves better than Company average customer ... Makes recommendations that affect policies, procedures, and practices. Full Time Benefits Summary:

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Showing results 41-60

All JobsCustomer Service JobsFull Time Customer Service JobsFull Time Customer Service Jobs in Raleigh, NC

Full Time Customer Service information

See Raleigh, NC salary details

$9

$18

$26

How much do full time customer service jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for full time customer service in Raleigh, NC is $18.27, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $20.34 per hour, depending on experience, location, and employer.

What are common challenges faced by full time customer service representatives, and how are they addressed within a team?

Full-time customer service representatives often encounter challenges such as handling difficult customers, managing high call volumes, and staying up-to-date with product or policy changes. These challenges are typically addressed through comprehensive training, access to updated knowledge bases, and support from supervisors or team leads. Many organizations also encourage collaboration among team members through regular meetings or chat platforms, allowing representatives to share solutions and best practices, which helps foster a supportive and resilient work environment.

Is customer service a full-time job?

Customer service positions are often offered as full-time roles, typically requiring 35-40 hours per week. These jobs may involve evening, weekend, or shift work depending on the employer and industry. Full-time customer service roles often include benefits such as health insurance and paid time off.

What is the difference between Full Time Customer Service vs Part Time Customer Service?

AspectFull Time Customer ServicePart Time Customer Service
Work HoursTypically 35-40 hours per weekLess than 30 hours per week
CredentialsUsually requires basic customer service skills, sometimes a high school diplomaSame as full time, often with more flexibility
Work EnvironmentCall centers, retail, corporate officesSimilar environments, often with flexible scheduling
Employer UsageCommon in retail, telecom, banking sectorsUsed in similar industries for flexible staffing

Full Time Customer Service roles involve standard full-week hours, offering stability and benefits, while Part Time Customer Service provides flexible scheduling with fewer hours. Both roles require similar skills and are found in comparable industries, but the main difference lies in hours worked and employment benefits.

What skills and qualifications are needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication abilities, problem-solving skills, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Patience, active listening, and a positive attitude help individuals excel in this role. These skills are crucial for resolving customer concerns efficiently, maintaining satisfaction, and representing the company professionally.

What is a full time customer service job?

Full Time Customer Service jobs involve assisting customers with their inquiries, concerns, or issues regarding a company's products or services. Employees in these roles typically work 35-40 hours per week and may handle customer interactions via phone, email, chat, or in-person. Key responsibilities often include resolving complaints, processing orders, providing information, and ensuring customer satisfaction. These positions require strong communication skills, problem-solving abilities, and a customer-focused attitude. Full time roles usually offer benefits such as health insurance, paid time off, and opportunities for advancement.

What are the most commonly searched types of Customer Service jobs in Raleigh, NC?

The most popular types of Customer Service jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Customer Service jobs?

Cities near Raleigh, NC with the most Full Time Customer Service job openings:

Full Time Customer Service jobs near you
Infographic showing various Full Time Customer Service job openings in Raleigh, NC as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, and 3% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $38,006 per year, or $18.3 per hour.

Customer Service Manager

Popeyes Garner

Raleigh, NC • On-site

$13 - $15/hr

Full-time

PTO

Re-posted 4 days ago

Job description

We’re looking for a Customer Service Manager to become part of our Popeyes family with skills and behaviors to create memorable experiences for our guests. Must be passionate about providing guests with the best experience possible. Must follow Popeyes Service Basics: smile, make eye contact, greet the guest, repeat the order, and thank the guest. Must enjoy working with people who take food seriously yet have fun preparing and serving it. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow and explore your career potential.

Benefits working with Paramount Hospitality Management dba POPEYES

  • FLEXIBLE WORK SCHEDULES
  • FREE EMPLOYEE MEALS PER SHIFT WORKED
  • OFF DUTY DISCOUNTS
  • EMPLOYEES CHOICE-> FULL TIME OR PART TIME
  • GREAT BENEFITS AVAILABLE
  • OPPORTUNITY TO GROW
  • POSITIVE WORK ENVIRONMENT
  • VACATION FOR PART TIME AND FULL TIME 32 HOURS OR MORE
  • LEARN MORE EARN MORE PROGRAMS
  • WORLD CLASS TRAINING CENTERS ONLINE

Essential Responsibilities:

Create Memorable Experiences

Creates a service experience so good our guest can’t wait to come back to Popeyes.

  • Greet guests to make them feel comfortable and welcome
  • Take guests’ food orders and handle cash and credit transactions
  • Assist the management team in creating a great place to work and delivering memorable guest experiences
  • Show your passion for our food by keeping up with product knowledge
  • Demonstrates knowledge of the brand and menu items
  • Check food quality and food temperatures throughout the day to ensure the food is fresh and safe to serve
  • Monitors Speed of Service to ensure delivery of guest expectations
  • Ensures the restaurant is welcoming and clean
  • Prepares food for the guest
  • Resolves guest recovery issues

Required Knowledge, Skills and Abilities:

  • Committed to providing excellent guest service skills
  • Able to work in a fast paced environment
  • Able to communicate effectively with guests and team members
  • Maintains regular and consistent attendance and punctuality
  • Available to work days, evenings, weekends and holidays
  • Must be at least 16 years of age

Consistently able to:

  • Carry products/boxes and miscellaneous weighing no more than 60 pounds
  • Operate register
  • Handle product preparation
  • Listen to and communicate with guests
  • Kneel and follow proper lifting procedures
  • Perform product preparation, stocking and inventory
  • Lift to open and close door to store and storage shed as well as cooler and freezers
  • Able to reach for prepared product and serving guests and training
  • See during all activities
  • Able to stand while serving guests and training
  • Stoop to pick up supplies and trash
  • Communicate with fellow team members and guests
  • Handle raw or uncooked products
  • Frequently wash hands to maintain food safety standards

Apply