2

Full Time Customer Service Representative Jobs in Springfield, OR

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects. What We Are Looking ...

Customer Support Representative

Eugene, OR ยท On-site

$16 - $21.75/hr

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects. What We Are Looking ...

The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects. What We Are Looking ...

Airport Customer Service Agent - Full time

Eugene, OR ยท On-site

$15.50 - $20.75/hr

General information Job Title Airport Customer Service Agent - Full time Date Tuesday, June 30, 2026 Entity Unifi Aviation, LLC State Oregon City Eugene Base Pay Rate: $ 16.00 Full/Part Time ...

Customer Service - WN-FT

Eugene, OR ยท On-site

$16 - $21.75/hr

General information Job Title Customer Service - WN-FT Date Sunday, May 3, 2026 Entity Unifi ... CA) * Full time starts at 30 hours per week! * Paid time off (for full-time employees)

Showing results 41-60

Full Time Customer Service Representative information

See Springfield, OR salary details

$10

$19

$27

How much do full time customer service representative jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for full time customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

Is customer service representative a full-time job?

A customer service representative position is often offered as a full-time role, typically involving 35-40 hours per week. Many companies require full-time reps to work standard business hours, and some roles may include benefits such as health insurance and paid time off.

What is a full time customer service representative?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What are some common challenges full time customer service representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are the key skills and qualifications needed to thrive as a full time customer service representative?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, OR?

The most popular types of Customer Service Representative jobs in Springfield, OR are:

What are popular job titles related to Full Time Customer Service Representative jobs in Springfield, OR?

For Full Time Customer Service Representative jobs in Springfield, OR, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative jobs in Springfield, OR look for?

The top searched job categories for Full Time Customer Service Representative jobs in Springfield, OR are:

What cities near Springfield, OR are hiring for Full Time Customer Service Representative jobs?

Cities near Springfield, OR with the most Full Time Customer Service Representative job openings:

Infographic showing various Full Time Customer Service Representative job openings in Springfield, OR as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 23% Part Time, and 2% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.

Customer Support Representative

GloryBee Foods

Eugene, OR โ€ข On-site

$22 - $24/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 15 days ago


Job description

Who We Are:
GloryBee, a Eugene based, family-owned natural food and product manufacturing and distribution company founded in 1975. We are a dynamic team of individuals focused on providing our customers with quality products and superior customer service. Our firm foundation includes a strategic outlook focused on long-term vitality. We are seeking an innovative, people-focused individual who is ready to work hard and have fun in our local owned family business. We are tobacco and drug free Campus at GloryBee.
Your Contributions to the Team:
The Customer Support Representative (CSR) assists with a variety of administrative tasks to support and manage daily requirements for existing customer accounts and/or prospects.
What We Are Looking For:
Primary Skills
  • Processes orders received via fax, email and web including sending order acknowledgements to the customer
  • Communicates price changes, product shortages/estimated "back in-stock" dates, possible substitutions, discontinued items and other order specific information to customers at time of order confirmation
  • Coordinates or completes all paperwork associated with specific client requirements for shipments including customs documents, pallet tags and certificates of analysis (COA)
  • Requests credits, debits, or adjustments when needed and ensures they are processed to completion in a timely fashion
  • Responds appropriately to customer complaints, facilitates resolution and provides follow-up communication in a timely manner
  • Communicates pick-up, call tags and inventory changes to supporting departments
  • Engages with customers via inbound phone call to answer general questions about GloryBee, order or product specific questions and to assist with use of the GloryBee website
  • Supports customer account set-up

Additional Skills
  • Detail-oriented and proactive in managing order compliance and meeting customer requirements.
  • High school diploma or GED required; Bachelor's degree preferred.
  • 2-3 years of experience in order management, customer service, or a related field, with specific experience in EDI processing.
  • Strong attention to detail, with experience managing orders across multiple systems to ensure accuracy.
  • Familiarity with ERP systems and EDI tools (e.g., Microsoft Dynamics, SAP, SPS, or other EDI platforms).
  • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively.
  • Proficiency in Microsoft Office, especially Excel.

Why You Should Join the GloryBee Family:
  • Dynamic, forward-thinking company that is passionate about healthy living, sustainability and quality, natural ingredients and products
  • Rewards and recognition for superior performance
  • Collaborative environment fostering teamwork and accountability
  • Opportunity to work for a company that positively impacts people's lives
  • Exceptional benefits program including medical, dental and vision, along with healthy living reimbursements, generous 401(k) match, competitive paid time off and liberal holiday schedules