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Full Time Customer Service Representative Jobs in Springfield, OR

XPO

Customer Service Representative (Full-Time)

Eugene, OR

$16 - $21.75/hr

What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with ...

Domino's Pizza

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... or full time. You'll have plenty of time left over for school, hanging with your friends, or ...

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

Return to Job Search Customer Service Representative Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service ...

Domino's

Customer Service Rep

Veneta, OR · On-site

$15.75 - $21.50/hr

... or full time. You'll have plenty of time left over for school, hanging with your friends, or ... You'll find our Customer Service Representative jobs offer you more. From the first slice of pizza ...

Domino's Franchise

Customer Service Rep

Veneta, OR

$15.75 - $21.50/hr

Customer Service Representative It's more fun with us! No one likes being bored at work, which is ... or full time. You'll have plenty of time left over for school, hanging with your friends, or ...

Adecco

Customer Service Representative

Eugene, OR

$18/hr

Adecco is currently assisting a local Customer in their search for Customer Service Representative positions in Eugene, OR This is a great opportunity to further your existing skills as a Customer ...

New

U-Haul

Customer Service Representative

Eugene, OR · On-site

$16 - $21.75/hr

As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional service and ensuring that customers get all the help they need on their ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40.16K - $55.22K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40.16K - $55.22K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

Atkore

Customer Service Representative

Eugene, OR · On-site

$40.16K - $55.22K/yr

Customer Service Representative Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on ...

TopBuild Corp.

Customer Service Rep

Eugene, OR · On-site

$20 - $23/hr

... Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive rapport with customers, providing world class service.

Topbuild

Customer Service Rep

Eugene, OR

$23/hr

... Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process. * Ability to maintain a positive rapport with customers, providing world class service.

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Full Time Customer Service Representative information

See Springfield, OR salary details

$10

$19

$27

How much do full time customer service representative jobs pay per hour?

As of May 29, 2026, the average hourly pay for full time customer service representative in Springfield, OR is $19.46, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $21.63 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Customer Service Representative, and why are they important?

To thrive as a Full Time Customer Service Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with CRM software, telephone systems, and basic office applications is essential. Patience, active listening, and a positive attitude are standout soft skills for building rapport with customers. These competencies are crucial for resolving customer issues efficiently, ensuring satisfaction, and maintaining a positive company reputation.

What are some common challenges Full Time Customer Service Representatives face, and how can they effectively manage them?

Full Time Customer Service Representatives often encounter challenges such as handling difficult customers, managing high call volumes, and maintaining product knowledge across frequent updates. Effective management involves practicing active listening, staying calm under pressure, and using available resources like knowledge bases or escalation protocols. Building strong teamwork skills and regularly participating in training sessions can also help representatives stay prepared and confident in addressing various customer needs.

What are Full Time Customer Service Representatives?

Full Time Customer Service Representatives are professionals who assist customers by answering questions, resolving issues, and providing information about products or services for a company. They typically work 35-40 hours per week and interact with customers via phone, email, chat, or in person. Their goal is to ensure customer satisfaction, handle complaints efficiently, and help maintain positive relationships between the company and its clients. This role often requires strong communication skills, patience, and the ability to handle stressful situations.

What is the difference between Full Time Customer Service Representative vs Part Time Customer Service Representative?

FeatureFull Time Customer Service RepresentativePart Time Customer Service Representative
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 hours per week
CredentialsOften requires similar qualifications, such as high school diploma or equivalentSame credential requirements as full-time roles
Work EnvironmentOffice or call center setting, consistent scheduleSimilar environment, flexible scheduling possible
Employer UsageCommon in customer service departments of large companiesUsed by companies needing flexible staffing

Full Time Customer Service Representatives work standard hours and often receive benefits, while Part Time Customer Service Representatives have flexible schedules with fewer hours. Both roles require similar skills and credentials, making them suitable for different employment needs within customer service industries.

What are the most commonly searched types of Customer Service Representative jobs in Springfield, OR? The most popular types of Customer Service Representative jobs in Springfield, OR are:
What are popular job titles related to Full Time Customer Service Representative jobs in Springfield, OR? For Full Time Customer Service Representative jobs in Springfield, OR, the most frequently searched job titles are:
What job categories do people searching Full Time Customer Service Representative jobs in Springfield, OR look for? The top searched job categories for Full Time Customer Service Representative jobs in Springfield, OR are:
What cities near Springfield, OR are hiring for Full Time Customer Service Representative jobs? Cities near Springfield, OR with the most Full Time Customer Service Representative job openings:
Full Time Customer Service Representative jobs near you
Infographic showing various Full Time Customer Service Representative job openings in Springfield, OR as of May 2026, with employment types broken down into 2% As Needed, 37% Full Time, 57% Part Time, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,467 per year, or $19.5 per hour.

Customer Service Representative

Tony Core-Farmers Insurance Agency

Eugene, OR • On-site

$18 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 11 days ago

Job description

Dont wait, take the next step in your career today. Tony Core-Farmers Insurance Agency in EUGENE, Oregon, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in the insurance industry? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success.


Benefits

Hourly Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities
  • Process customer policy change requests.
  • Handle all incoming claim calls from customers and follow-up.
  • Complete Evidence of Insurance requests.
  • Document each customer contact in our CRM.
  • Immediately greet all customers, entering the office, in a friendly and helpful manner.
  • Take premium payments from customers.
  • Treat each customer contact as a cross and up-sell opportunity including financial products.
  • Answer incoming phone calls on the first ring.
  • Return all phone messages promptly.
  • Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
  • Work independently and as part of a team.

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Excellent Communication/interpersonal skills.
  • Professional phone etiquette.
  • No insurance experience required but must be willing to learn
  • Ability to adapt to change, learn new things quickly, and work in a fast-paced environment.