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Full Time Customer Service Representative Teleperformance Jobs in Rome, NY

Carrier

Customer Service Representative

East Syracuse, NY · On-site

$31K - $56K/yr

Our customer base is end users of our brands of HVAC equipment (residential homeowners). We will also assist in servicing our network of Carrier brand dealers looking to obtain parts or technical ...

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Full Time Customer Service Representative Teleperformance information

See Rome, NY salary details

$9

$17

$25

How much do full time customer service representative teleperformance jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for full time customer service representative teleperformance in Rome, NY is $17.80, according to ZipRecruiter salary data. Most workers in this role earn between $14.57 and $19.81 per hour, depending on experience, location, and employer.

What is the difference between Full Time Customer Service Representative Teleperformance vs Customer Support Specialist?

AspectFull Time Customer Service Representative TeleperformanceCustomer Support Specialist
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require specific product knowledge
Work EnvironmentCall centers, remote or on-siteCall centers, remote, or in-office settings
Employer & IndustryTeleperformance, customer service industryVarious companies, customer support roles across industries
Job FocusHandling customer inquiries, troubleshooting, order processingResolving customer issues, providing product/service information

Both roles involve assisting customers, but Full Time Customer Service Representatives at Teleperformance typically work in call centers with structured training, focusing on order processing and troubleshooting. Customer Support Specialists may work across different companies and often require specific product knowledge, with a broader scope of support tasks.

What are the most commonly searched types of Customer Service Representative Teleperformance jobs in Rome, NY?

The most popular types of Customer Service Representative Teleperformance jobs in Rome, NY are:

What are popular job titles related to Full Time Customer Service Representative Teleperformance jobs in Rome, NY?

For Full Time Customer Service Representative Teleperformance jobs in Rome, NY, the most frequently searched job titles are:

What job categories do people searching Full Time Customer Service Representative Teleperformance jobs in Rome, NY look for?

The top searched job categories for Full Time Customer Service Representative Teleperformance jobs in Rome, NY are:

What cities near Rome, NY are hiring for Full Time Customer Service Representative Teleperformance jobs?

Cities near Rome, NY with the most Full Time Customer Service Representative Teleperformance job openings:

Full Time Customer Service Representative Teleperformance jobs near you
Infographic showing various Full Time Customer Service Representative Teleperformance job openings in Rome, NY as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,018 per year, or $17.8 per hour.

Customer Service Representative

Carrier

East Syracuse, NY • On-site

$31K - $56K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Carrier rating

7.2

Company rating: 7.2 out of 10

Based on 47 frontline employees who took The Breakroom Quiz

323rd of 490 rated machine equipment manufacturers

Job description

About Carrier
Carrier Global Corporation, global leader in intelligent climate and energy solutions, is committed to creating innovations that bring comfort, safety and sustainability to life. Through cutting-edge advancements in climate solutions such as temperature control, air quality and transportation, we improve lives, empower critical industries and ensure safe transport of food, lifesaving medicines and more. Since inventing modern air conditioning in 1902, we lead with purpose: enhancing the lives we live and the world we share. We continue to lead because of our world-class, inclusive workforce that puts the customer at the center of everything we do. For more information, visit corporate.carrier.com or follow on Carrier social media at @Carrier.
About This Role
Our Customer Care Center is the first line of customer communication for incoming calls on the 1-800-Carrier line. We serve North America, including Canada. Our customer base is end users of our brands of HVAC equipment (residential homeowners). We will also assist in servicing our network of Carrier brand dealers looking to obtain parts or technical support.
Training
Training is 2-3 weeks long. It will take place on site. Half of the time will be classroom training; the second half will be hands-on with our systems.
Key Responsibilities
  • Works under immediate supervision to provide satisfactory and quality customer service.
  • Assists with answering basic customer inquiries on product availability, maintenance, and the status of orders.
  • Assists with keeping records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Dealer referrals-getting them connected with a dealer that can provide sales or service.
  • Our number one goal is to get the homeowner connected with the dealer through warm transfer.
  • Provide customers with warranty information.
  • Product comparison.
  • Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department.

Required Qualifications
  • High school diploma or GED.
  • 6+ months of experience handling inbound calls in a call center environment.

Preferred Qualifications
  • Bachelor's Degree.
  • Sales Force experience.
  • Ability to meet standardized call center metrics.
  • Be dependable.
  • Show up to work on time and complete each shift.
  • Maintain assigned break and lunch schedules.
  • Above average verbal and written communication skills.

Pay Range
The annual salary for this position is between $31,500.00 - $56,500.00 annually. Factors which may affect pay within this range include, but are not limited to, skills, education, experience, and other unique qualifications of the successful candidate.
Other Compensation
This position may be entitled to short-term cash incentives, subject to plan requirements.
Benefits
Employees are eligible for benefits, including:
  • Health Care Benefits: Medical, Dental, Vision; Wellness incentives
  • Retirement Benefits
  • Time off and Leave: Paid vacation days, up to 15 days; paid sick days, up to 5 days; paid personal leave, up to 5 days; paid holidays, up to 13 days; birth and adoption leave; parental leave; family and medical leave; bereavement leave; jury duty leave; military leave; purchased vacation
  • Disability: Short-term and long-term disability
  • Life Insurance and Accidental Death and Dismemberment
  • Tax-Advantaged Accounts: Health Savings Account; Health Care Spending Account; Dependent Care Spending Account
  • Tuition Assistance

To learn more about our benefits offering, please click here Work with us | Carrier CorporateThe specific benefits available to any employee may vary depending on state and local laws and eligibility factors, such as date of hire and the applicability of collective bargaining agreements.
Carrier EEO Statement and Accommodations Process
Carrier is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status or any other applicable state or federal protected class. Carrier provides affirmative action in employment for qualified individuals with a Disability and Protected Veterans in compliance with section 503 of Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
If you require a reasonable accommodation to complete the application process, participate in an interview, or otherwise engage in the hiring process, please contact us at Carrier.Recruiting@carrier.com. We will make every effort to meet your needs in accordance with applicable laws.
Application Deadline
Applications will be accepted for at least 3 days from Job Posting Date: 11 August 2026
Job Applicant's Privacy Notice
Please click on the link to review the Job Applicant Privacy Notice.
Use of AI
Technology-enabled tools may support parts of the recruitment process, with oversight by people.

What Carrier employees say

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About Carrier

Sourced by ZipRecruiter

Carrier is the leading global provider of healthy, safe and sustainable building and cold chain solutions with a world-class, diverse workforce with business segments covering HVAC, refrigeration, and fire and security. We make modern life possible by delivering safer, smarter and more sustainable services that make a difference to people and our planet while revolutionizing industry trends. This is why we come to work every day. Join us and we can make a difference together.

Industry

Construction materials wholesalers

Company size

10,000+ Employees

Headquarters location

Palm Beach Gardens, FL, US

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