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Full Time Chat Support Jobs in Baton Rouge, LA (NOW HIRING)

BR DIST TELCO FCU

Card Services Specialist I

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, we'd love to chat! * Processes, reviews and analyzes fraud/dispute cases ... This position is a full-time position with no Saturdays required, offering an amazing benefits ...

New

BR DIST TELCO FCU

Card Services Specialist I

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, we'd love to chat! * Processes, reviews and analyzes fraud/dispute cases ... This position is a full-time position with no Saturdays required, offering an amazing benefits ...

New

Best Buy

Retail Sales Specialist - Cameras

Baton Rouge, LA · On-site

$15 - $17.88/hr

  • Retirement

  • PTO

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

Best Buy

Retail Sales Specialist - Cameras

Baton Rouge, LA · On-site

$30K - $35K/yr

  • Retirement

  • PTO

Help customers in-store, over the phone and via online chat * Achieves team and individual goals ... Support for your physical and mental well-being Best Buy provides different types of leaves of ...

BR DIST TELCO FCU

Card Services Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, we'd love to chat! * Directly supervises Card Services department and ... Supports credit union employees and members by responding to requests for information and ...

New

BR DIST TELCO FCU

Card Services Manager

Baton Rouge, LA · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

If this sounds like you, we'd love to chat! * Directly supervises Card Services department and ... Supports credit union employees and members by responding to requests for information and ...

New

All JobsChat Support JobsFull Time Chat Support JobsFull Time Chat Support Jobs in Baton Rouge, LA

Full Time Chat Support information

See Baton Rouge, LA salary details

$13

$25

$42

How much do full time chat support jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for full time chat support in Baton Rouge, LA is $25.01, according to ZipRecruiter salary data. Most workers in this role earn between $18.46 and $27.26 per hour, depending on experience, location, and employer.

What is full time chat support?

Full time chat support jobs involve assisting customers or clients through online chat platforms, typically for a company’s website or app. Employees in this role answer questions, resolve issues, and provide information about products or services in real-time via text-based communication. Unlike phone support, chat support allows for multitasking and often requires fast typing and strong written communication skills. These positions may be remote or in-office and usually require working a standard number of hours per week, such as 35–40 hours. Full time chat support roles are popular in industries like e-commerce, technology, and customer service.

What is the difference between Full Time Chat Support vs Part Time Chat Support?

AspectFull Time Chat SupportPart Time Chat Support
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CredentialsBasic customer service skills, sometimes specific certificationsSame as full-time, often less strict
Work EnvironmentRemote or office-based, fast-paced customer service settingRemote or flexible, similar environment
Employer UsageCommon in customer service departments of various industriesUsed by companies needing flexible support staffing

Full Time Chat Support involves working standard hours with consistent schedules, often providing comprehensive customer assistance. Part Time Chat Support offers flexible hours with fewer weekly hours, suitable for students or those seeking supplemental income. Both roles require similar skills but differ mainly in hours and commitment level.

Are remote full time chat support jobs legit?

Remote full-time chat support jobs are legitimate positions offered by companies to handle customer inquiries via online chat platforms. They typically require good communication skills, familiarity with chat software, and sometimes specific product knowledge. Job seekers should verify the employer's credibility and be cautious of scams that ask for upfront payments or personal information.

How do you become a full time chat support?

To become a full-time chat support agent, candidates typically need strong communication skills, basic computer literacy, and familiarity with chat or customer support software. Many employers require a high school diploma or equivalent, and some prefer prior customer service experience or relevant certifications. Full-time roles often involve working scheduled shifts, including evenings and weekends, depending on the company's needs.

What are some common challenges faced in a full time chat support role, and how can they be managed?

A common challenge in Full Time Chat Support is handling multiple conversations simultaneously while maintaining accuracy and a positive customer experience. Managing high volumes during peak times can be stressful, but using canned responses and staying organized can help. Building familiarity with common issues and internal resources improves efficiency, and regular collaboration with team members ensures consistency in responses. Proactively seeking feedback and participating in training sessions also helps in overcoming challenges and improving performance.

What are the key skills and qualifications needed to thrive as a full time chat support specialist?

To excel as a Full Time Chat Support specialist, you need strong written communication, problem-solving abilities, and basic computer literacy, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, live chat platforms, and ticketing tools is typically required. Patience, active listening, and adaptability are crucial soft skills that help build rapport and resolve customer issues efficiently. These skills and qualities are vital for delivering timely, accurate, and positive customer experiences in a fast-paced digital environment.

What are the most commonly searched types of Chat Support jobs in Baton Rouge, LA?

The most popular types of Chat Support jobs in Baton Rouge, LA are:

What are popular job titles related to Full Time Chat Support jobs in Baton Rouge, LA?

For Full Time Chat Support jobs in Baton Rouge, LA, the most frequently searched job titles are:

What job categories do people searching Full Time Chat Support jobs in Baton Rouge, LA look for?

The top searched job categories for Full Time Chat Support jobs in Baton Rouge, LA are:

What cities near Baton Rouge, LA are hiring for Full Time Chat Support jobs?

Cities near Baton Rouge, LA with the most Full Time Chat Support job openings:

Full Time Chat Support jobs near you

Card Services Specialist I

BR DIST TELCO FCU

Baton Rouge, LA • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

New

Job description

Are you an organized and self-driven individual with a passion for analyzing and problem-solving? We’re currently searching for a Card Services Specialist to join our team. If this sounds like you, we'd love to chat!

Job Description

  • Processes, reviews and analyzes fraud/dispute cases, documentation received from cardholders, and completes the dispute process in a timely manner in accordance with Visa Core Rules and Reg E.
  • Provides information and answers questions/inquiries from members and co-workers concerning all plastic card issues.
  • Reviews cardholder maintenance reports daily, update card status, review card order and reject reports for accuracy and make necessary corrections.
  • Utilizes automated monitoring reports and other fraud monitoring tools to minimize and/or prevent fraud, including coordinating with card processing vendor to fully understand and utilize available tools.
  • Assists in identifying process improvements and contributing to key projects and initiatives.
  • Greets members in a welcoming manner and assists them with account and/or credit union information via phone, in person, email, live chat etc.
  • Maintains related files and controls records.
  • Demonstrates the Credit Union's Core Values (Service with an EDGE, Solutions, Adaptability, Respect, Accountability).
  • Performs other job related duties required or assigned.

Requirements

  • One to three years of similar or related experience.
  • A high school education or GED.
  • Experience with
  • Experience with Fiserv XP2, Corelation Keystone, FINBOA, Card Wizard, Visa Assist, IDEMIA, and the following Jack Henry & Associates (JHA) solutions: Quick Assist, Data Navigator, For Clients Portal desirable.
  • Proficiency in Microsoft Excel required.
  • Hours are Monday - Friday 8:00AM - 4:30PM.
  • Training for this role would report to our Goodwood branch for 12-16 weeks and would operate from the Goodwood branch until supervisor approval and performance have been established.
  • For Internal Applicants:
    • This position is hourly grade 5 and available to all four branches.
    • This position is eligible for hybrid work dependent on supervisor approval and department need.

Why join us?

Baton Rouge Telco FCU has been serving members in Southeast Louisiana since 1936, and we have strived to provide our members with exceptional customer service. We pride ourselves on being built for members, by members, so you can enjoy lower fees and the best rates. This position is a full-time position with no Saturdays required, offering an amazing benefits package and a fun work environment.

A peek at our benefits:

  • Outstanding benefits: Enjoy comprehensive medical, dental, vision, life, STD, and LTD insurance, PLUS a 401k/Roth plan with an employer match.
  • Generous paid time off: Celebrate 12 paid holidays each year, and as a special perk, you get your birthday off!
  • Rewarding incentives: We value performance and rewarding hard work! Enjoy multiple incentive opportunities if you’re a go-getter.
  • Growth opportunities: We’re committed to helping you grow your career in the banking industry.

Equal Opportunity Employer:

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Join us and be part of a team that’s dedicated to making a difference in our members’ lives – and yours!