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Full Time Case Management Assistant Jobs in Rochester, NY

Rochester Regional Health

Financial Case Manager

Rochester, NY · On-site

$20.75 - $27.25/hr

  • Medical

Hours Per Week: 40 Schedule : Full-Time, Day Shift, Monday to Friday-8 hours shift Position Summary ... Community/Acute - The FCM will assist under-insured patients by interviewing patients and screening ...

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Full Time Case Management Assistant information

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$13

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How much do full time case management assistant jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for full time case management assistant in Rochester, NY is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.18 per hour, depending on experience, location, and employer.

What is a full time case management assistant?

Full Time Case Management Assistants are professionals who support case managers in coordinating and managing services for clients, often within healthcare, social services, or legal environments. They help with administrative tasks, documentation, scheduling, and communication between clients, providers, and agencies. Their work ensures that clients receive timely support and resources, and that case files remain accurate and up to date. Working full time means they typically work a standard 40-hour week, providing consistent assistance to the case management team.

What are the key skills and qualifications needed to thrive as a full time case management assistant, and why are they important?

To thrive as a Full Time Case Management Assistant, you need organizational skills, attention to detail, and a background in healthcare administration or social work, often with an associate's degree or relevant experience. Familiarity with case management software, electronic health records, and office applications is typically required. Strong interpersonal skills, professionalism, and the ability to multitask help you excel when supporting clients and collaborating with case managers. These skills ensure efficient case coordination, accurate documentation, and high-quality client support in fast-paced environments.

What are the most common challenges faced by full time case management assistants, and how can they be addressed?

Full Time Case Management Assistants often encounter challenges such as managing a high volume of cases, maintaining up-to-date documentation, and coordinating effectively with multidisciplinary teams. Staying organized and utilizing case management software can help streamline tasks and prevent important details from being overlooked. Regular communication with case managers, social workers, and healthcare providers is essential for ensuring that clients receive timely and effective support. Additionally, seeking ongoing training and support from supervisors can help assistants stay informed about best practices and regulatory requirements.

What is the difference between Full Time Case Management Assistant vs Part Time Case Management Assistant?

AspectFull Time Case Management AssistantPart Time Case Management Assistant
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 per week
CertificationsOften requires relevant certifications like CPR or case management trainingSame certifications may be required, but less frequently
Work EnvironmentFull-time roles in healthcare, social services, or community agenciesSimilar environments, but with flexible scheduling
Employer UsageCommon in hospitals, clinics, and social service organizationsUsed in similar settings for flexible staffing

Full Time Case Management Assistants work standard hours and often have more responsibilities, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and certifications, and are found in healthcare and social service settings.

How much does a full time case management assistant make?

The average full-time case management assistant in Florida earns approximately $35,000 to $45,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher salaries. Benefits often include health insurance and paid time off.

What are the most commonly searched types of Full Time Case Management jobs in Rochester, NY?

The most popular types of Full Time Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Full Time Case Management Assistant jobs?

Cities near Rochester, NY with the most Full Time Case Management Assistant job openings:

Full Time Case Management Assistant jobs near you
Infographic showing various Full Time Case Management Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,627 per year, or $21 per hour.

Critical Time Intervention Peer Case Manager (Ontario County)

Helio Health

Canandaigua, NY • On-site

$23 - $24.52/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 17 days ago

Job description

Overview
To support the Mission of Helio Health, Inc., the CTI Peer Case Manager will provide comprehensive care management and coordination of services to Critical Time Intervention (CTI) program enrollees. The CTI model is a time-limited form of case management that focuses on helping people with severe mental illness (SMI) and a history of homelessness during a "critical time" transitional period in their lives. CTI is designed specifically to enhance the continuity of care during transition from hospital to community care.
CTI Peer Case Manager:
Helio Health is on a mission to treat and promote recovery from the effects of substance use, mental health disorders, and other behavioral healthcare issues. To support the mission of Helio Health, the Critical Time Intervention Peer Case Manager acts as a care manager with lived experience, but in addition to Care Management tasks, they resolve medical and rehabilitative needs, when within scope of practice, that impact the individual's ability to meet recovery goals.
The Peer Case Manager will work on a Full-Time basis and using a hybrid work model and will cover services in the following counties: Ontario, Seneca, Yates, Steuben, Schuyler, Tompkins and Chemung counties.
The schedule is Monday-Friday, 8:00am-4:30pm, with one late shift per week (12pm-8:30pm), and some evening on call responsibilities.
Pay Rate: $23.00-$24.52 per hour
In addition to Helio Health's comprehensive benefits package, Full-Time hires for this position are eligible for a Sign-On Incentive between $1,500- $3,000 depending on licensure!
Responsibilities
    • Carry a primary caseload providing CTI services.
    • Develop person-centered care plan.
    • Share knowledge of and provide linkage to resources.
    • Engage individuals in skill building.
    • Offer crisis management.
    • Collaborate with other community providers.
    • Assist individuals in navigating complex systems.
    • Work with service recipients' informal supports.
    • Other duties as assigned by supervisor.

Qualifications
  • High school diploma or equivalency.
  • NY State Certified Peer Specialist Certification highly desired.
  • 6 months of Health or Human Service experience with severe mental illness and substance use preferred.
  • Case Management experience is highly desired.
  • An individual does not need to be in recovery themself but must be able to confer empathy through lived experiences such as family and/or close friends (each peer specialist self-defines his or her "peer-ness").
  • Must have a valid NYS driver's license.

Our Comprehensive Employee Benefits Package Includes:
  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.
Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

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