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Full Time Case Management Assistant Jobs in Rochester, NY

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Full Time Case Management Assistant information

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How much do full time case management assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for full time case management assistant in Rochester, NY is $20.97, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $24.18 per hour, depending on experience, location, and employer.

What is a full time case management assistant?

Full Time Case Management Assistants are professionals who support case managers in coordinating and managing services for clients, often within healthcare, social services, or legal environments. They help with administrative tasks, documentation, scheduling, and communication between clients, providers, and agencies. Their work ensures that clients receive timely support and resources, and that case files remain accurate and up to date. Working full time means they typically work a standard 40-hour week, providing consistent assistance to the case management team.

What are the key skills and qualifications needed to thrive as a full time case management assistant, and why are they important?

To thrive as a Full Time Case Management Assistant, you need organizational skills, attention to detail, and a background in healthcare administration or social work, often with an associate's degree or relevant experience. Familiarity with case management software, electronic health records, and office applications is typically required. Strong interpersonal skills, professionalism, and the ability to multitask help you excel when supporting clients and collaborating with case managers. These skills ensure efficient case coordination, accurate documentation, and high-quality client support in fast-paced environments.

What are the most common challenges faced by full time case management assistants, and how can they be addressed?

Full Time Case Management Assistants often encounter challenges such as managing a high volume of cases, maintaining up-to-date documentation, and coordinating effectively with multidisciplinary teams. Staying organized and utilizing case management software can help streamline tasks and prevent important details from being overlooked. Regular communication with case managers, social workers, and healthcare providers is essential for ensuring that clients receive timely and effective support. Additionally, seeking ongoing training and support from supervisors can help assistants stay informed about best practices and regulatory requirements.

What is the difference between Full Time Case Management Assistant vs Part Time Case Management Assistant?

AspectFull Time Case Management AssistantPart Time Case Management Assistant
Work HoursTypically 35-40 hours per weekFewer hours, usually less than 30 per week
CertificationsOften requires relevant certifications like CPR or case management trainingSame certifications may be required, but less frequently
Work EnvironmentFull-time roles in healthcare, social services, or community agenciesSimilar environments, but with flexible scheduling
Employer UsageCommon in hospitals, clinics, and social service organizationsUsed in similar settings for flexible staffing

Full Time Case Management Assistants work standard hours and often have more responsibilities, while Part Time roles offer flexibility with fewer hours. Both roles require similar skills and certifications, and are found in healthcare and social service settings.

How much does a full time case management assistant make?

The average full-time case management assistant in Florida earns approximately $35,000 to $45,000 annually, depending on experience, location, and employer. Entry-level positions may start lower, while experienced assistants with specialized skills can earn higher salaries. Benefits often include health insurance and paid time off.

What are the most commonly searched types of Full Time Case Management jobs in Rochester, NY?

The most popular types of Full Time Case Management jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Full Time Case Management Assistant jobs?

Cities near Rochester, NY with the most Full Time Case Management Assistant job openings:

Full Time Case Management Assistant jobs near you
Infographic showing various Full Time Case Management Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $43,627 per year, or $21 per hour.

FT Emergency Shelter Case Aide

Open Door Mission (Rochester)

Rochester, NY • On-site

$18 - $19/hr

Full-time

Medical, Dental, Vision

Posted 19 days ago

Job description

Schedule: Tuesday-Saturday 8am-4pm
"As I love you, you must love one another." (John 13:34). Since 1952, Open Door Mission has existed to
restore hope and change lives of Rochester's men, women and children.
Does the idea of balancing professional best practices with Christ-centered compassion excite you? Are
you looking to provide more meaning in the life of someone who is experiencing homelessness,
addiction, or trauma while working for an employee-voted Rochester Top Workplace?
We believe the value we provide to our community is highlighted by the strength of our employees.
Since all our programs are residential, we can't compete with remote work scheduling. We demonstrate
the value in our employees through a generous 5-week time off policy, 100% contribution towards basic
dental and vision plans, 65-70% contribution towards several medical plans, and an employee assistance
program that provides 8 counseling sessions to each of our employees and their families.
Case Aides at our 24/7 Men's Emergency Shelter operates a 30 bed dorm. Employees of both teams lovingly provide support and encouragement to our adult guests while maintaining safety and security standards of the Emergency Shelter.
If you have or are interested in peer-to-peer employment opportunities, particularly in the areas of mental health and addiction, we invite you to apply! Likewise, if you are currently in the behavioral health field, and wish to expand your experience within the homeless sub-population we invite you to apply as well!
DUTIES & RESPONSIBILITIES:
Direct Service Responsibilities
  • Provide day-to-day supervision and support to shelter guests
  • Assist in the implementation and supervision of recreational activities, including but not limited to meals, chapel, smoke breaks, programming, bed count, and showering
  • Perform any duties necessary for effective and efficient operation of community residence
  • Complete tasks assigned by leadership that maintains cleanliness and safety standards
  • Under the direction of the Shelter Manager or a case manager, may provide linkage/referrals to community resources
  • Under the direction of Shelter manager or a case manager, may facilitate a group for mental health, social, spiritual, recreational, housing, and other basic needs
  • Observe all safety rules and regulations for self and others; utilizing appropriate de-escalation strategies, informing security of concerns as they arise, and/or notifying emergency personnel as needed

Administrative Responsibilities
  • Document shelter guest attendance at intake, monitor and document activity and behavior utilizing Mission Tracker
  • As needed, track and document financial assistance funds and/or funds that a client may receive from various income sources such as SSI, disability, employment etc. to assist Case Management in determining housing eligibility
  • Assist case management in application process for program eligible guests for housing, utilizing HMIS
  • As needed, collect, verify and secure all necessary documentation for residents and determine potential barriers that clients may face when attempting to obtain assistance and/or housing
  • Attend and actively participate in staff meetings and trainings as required by leadership and work as a member of the shelter team for each guest
  • Regularly practices adherence to Facility/Program/Open Door Mission standards, and ensures documentation/policy requirements are followed
  • Utilize Spero, HMIS, and email to record, report, and communicate client information
  • Maintain appropriate and timely communication with staff and management, especially regarding critical incidents

Must be willing to receive training and provide assistant with CPR, First Aid, and Narcan administration as needed.
Pay range starts at $18.00 per hour.

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