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Full Time Card Specialist Jobs (NOW HIRING)

We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff.

We are seeking a full time Credit Card Specialist to join our team. Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff.

We are seeking a full time Credit Card Specialist to join our team.Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff.

We're hiring a Credit Card Specialist at our Corporate Headquarters in Columbia, MO and we're ... Full medical, dental, and vision coverage for full-time employees * Generous PTO + paid holidays ...

We're hiring a Credit Card Specialist at our Corporate Headquarters in Columbia, MO and we're ... Full medical, dental, and vision coverage for full-time employees * Generous PTO + paid holidays ...

Position Information Position Title P-Card Specialist Position Type Regular Job Number SA92324 Full or Part Time full-time 40 hours weekly Fair Labor Standard Act Classification Non-Exempt ...

Time Type: Full time This is an in-office position. Department: 833 Card Services Job Summary: The card services specialist I is responsible for managing the daily operations for the credit card ...

Operations Specialist

Monroe, WA ยท On-site

$21.42 - $28.69/hr

Card Kingdom has served Magic: The Gathering players across the world for over 20 years. We are a ... Job Type/Pay Rate: * Full Time, scheduled 40 per work week, set shift with two consecutive weekend ...

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Credit Card Specialist

Dearborn, MI โ€ข On-site

Full-time

Posted 18 days ago


Job description

The Opportunity: We are seeking a full time Credit Card Specialist to join our team.ย Under general supervision, the Credit Card Specialist will support the credit card programs as primary contact for front line staff. Provide direction and error resolution in compliance with federal regulations, affiliated card networks, and company policy and procedure. ย 

What Youโ€™ll Do:ย 

  • Provide research, problem-solving and phone support to staff through general and specialized phone queues. ย 
  • Process Member Work Requests (MWRs) for monetary adjustments to member accounts, such as misapplied payments, fee reversals and credit balance adjustments. ย 
  • Process Member Work Requests (MWRs) for routine maintenance to card records, including credit line changes, replacement card ordering, name changes, and approved new credit card accounts. ย 
  • Prepare written correspondence to members using approved templates. ย 
  • Monitor exception and file maintenance reports and take necessary action. ย 
  • Review preventative reports (i.e., MasterCard Alerts) within established timelines. Advise supervisor of potential high-risk alerts for possible changes in strategy parameters to the Compromised Card Action Plan. ย 
  • Comply with information security procedures to protect member information. ย 
  • Maintain knowledge of regulations (i.e., Reg Z, Reg E, Bank Secrecy Act, OFAC) and attend training for job related regulatory updates. ย 
  • Perform other duties as assigned. ย 

What Youโ€™ll Need: ย 

  • High school diploma or equivalent.
  • Six months to one year of customer service experience, preferably within a financial institution.ย 
  • Ability to manage multiple priorities. ย 
  • Proficient in Microsoft 365. ย ย 
  • Experience using Microsoft Excel.
  • Demonstrated analytical and problem-solving skills. ย ย 
  • Able toinitiateand embrace change. ย ย 
  • Excellent interpersonal skills, including written and verbal communication, and ability to work in a team environment. ย