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Full Time Call Center Trainer Jobs (NOW HIRING)

MMC Group

Call Center Trainer

Trenton, NJ · On-site

Customer Service Trainer Summary/Objective The Customer Service Trainer position is responsible for ... This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5 ...

Menards, Inc.

Full Time Call Center

Eau Claire, WI · On-site

$18.25/hr

Each Team Member will receive on the job training to contribute to store sales by selling products ... Call Center hours of Operations are Sunday - Saturday 7:00am - 7:00pm. Full Time: starting at $18 ...

New

MCI Careers

Experienced Call Center Trainer

Tampa, FL · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Experienced Call Center Trainer

Dallas, TX · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Experienced Call Center Trainer

Killeen, TX · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Experienced Call Center Trainer

Dallas, TX · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Experienced Call Center Trainer

Wichita, KS · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

MCI Careers

Experienced Call Center Trainer

Tampa, FL · On-site

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that ... Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision ...

Signius

Full-Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location : Mobile, AL (In-Office) l Pay: $17-$20/hr Schedule ... We provide comprehensive training to set you up for success from day one. What You'll Do: * Warmly ...

Apexchat

Full Time Call Center Agent

San Ramon, CA · On-site

$11 - $12/hr

Join our team as a FULL TIME Call Center Agent, where you'll play a crucial role as the primary ... Ongoing training and growth opportunities. * Team Environment: Collaborative workspace fostering ...

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Full Time Call Center Trainer information

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How much do full time call center trainer jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for full time call center trainer in the United States is $24.74, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $26.44 per hour, depending on experience, location, and employer.

What is the difference between Full Time Call Center Trainer vs Part Time Call Center Trainer?

AspectFull Time Call Center TrainerPart Time Call Center Trainer
Work HoursTypically 40 hours per week, full-time scheduleFewer hours, usually less than 20 hours per week
Employment StatusFull-time employment with benefitsPart-time employment, often without benefits
ResponsibilitiesDeveloping training programs, conducting sessions, ongoing supportAssisting in training sessions, supporting trainers, limited responsibilities
Work EnvironmentOffice or call center setting, regular hoursFlexible hours, possibly remote or on-site

Full Time Call Center Trainers work full-time hours with comprehensive responsibilities and benefits, focusing on developing and delivering training programs. Part Time Call Center Trainers have fewer hours, often supporting training efforts on a flexible schedule. The choice depends on your availability and career goals within the call center industry.

What cities are hiring for Full Time Call Center Trainer jobs?

Cities with the most Full Time Call Center Trainer job openings:

What are the most commonly searched types of Call Center Trainer jobs?

The most popular types of Call Center Trainer jobs are:

Full Time Call Center Trainer jobs near you

Experienced Call Center Trainer

MCI Careers

Las Cruces, NM • On-site

Full-time

Re-posted 26 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

We are looking for an Experienced Call Center Trainer to deliver high-impact training programs that prepare our agents to succeed in a fast-paced environment. You’ll play a key role in onboarding, upskilling, and supporting continuous learning across multiple client campaigns.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Facilitate new hire training, soft skills, product/process, and systems training.
  • Design and update training materials, manuals, and e-learning content.
  • Conduct training needs assessments and recommend learning solutions.
  • Evaluate training effectiveness using assessments, feedback, and performance data.
  • Provide post-training coaching and support to agents and team leads.
  • Collaborate with QA and Operations to align training with performance goals.
  • Maintain accurate training records and generate reports for internal stakeholders.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

  • 3+ years of experience as a trainer in a BPO or contact center.
  • Strong facilitation and communication skills.
  • Experience with LMS platforms and virtual training tools.
  • Knowledge of adult learning principles and instructional design.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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