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Full Time Call Center Directv Jobs in Silver Spring, MD

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Automated Health Systems has Full Time call center positions available in Elkridge, MD. Bilingual Spanish needed. This position is onsite at 6514 Meadowridge Road, Elkridge, MD. Call Center Benefits:

Position Overview The Call Center (Tier 1) Manager oversees the daily operation of the Enterprise ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program Medical ...

Call Center (Tier 1) Manager (Rockville, MD) Position Overview The Call Center (Tier 1) Manager ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

Call Center (Tier 1) Manager (Rockville, MD) Position Overview The Call Center (Tier 1) Manager ... Full-Time Employees are eligible to participate in our ActioNet's Benefits Program: * Medical ...

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Full Time Call Center Directv information

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$11

$18

$27

How much do full time call center directv jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for full time call center directv in Silver Spring, MD is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are the key skills and qualifications needed to thrive as a full time call center DIRECTV employee?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by full time call center DIRECTV employees, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What does a full time call center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.
What are the most commonly searched types of Call Center Directv jobs in Silver Spring, MD? The most popular types of Call Center Directv jobs in Silver Spring, MD are:
What are popular job titles related to Full Time Call Center Directv jobs in Silver Spring, MD? For Full Time Call Center Directv jobs in Silver Spring, MD, the most frequently searched job titles are:
What cities near Silver Spring, MD are hiring for Full Time Call Center Directv jobs? Cities near Silver Spring, MD with the most Full Time Call Center Directv job openings:

Customer Service Representative

Automated Health Systems

Elkridge, MD • On-site

$17.17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 29 days ago

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Automated Health Systems rating

5.7

Company rating: 5.7 out of 10

Based on 40 frontline employees who took The Breakroom Quiz

193rd of 223 rated it services


Job description

Automated Health Systems has Full Time call center positions available in Elkridge, MD.

Bilingual Spanish needed.

This position is onsite at 6514 Meadowridge Road, Elkridge, MD.

Call Center Benefits:

  • Dental and Vision Insurance
  • Paid time off - PTO
  • Employee Wellness Program
  • Comprehensive and ongoing paid training
  • Strong company culture with career growth opportunities
  • Onsite Fitness Facility

As a Customer Service Representative, you will be responsible for assisting individuals and families gain access to vital services through the Maryland Department of Human Services.

Qualifications for the position include:

  • Team player with excellent communication skills.
  • Customer-focused with a passion for helping people.
  • Strong PC proficiency with a willingness to learn.
  • Ability to handle high call volume in a fast-paced environment.
  • Maintain confidentiality of personal health information.
  • Minimum of 2 years’ experience in customer service and/or call center environment required.
  • High School Diploma, Associates degree in related field preferred.
  • Bilingual skills (i.e., Spanish or Creole) strongly preferred.

Available shifts between 8am to 6pm, Monday through Friday.

AHS is an Equal Opportunity Employer.

Please visit our website for more information: www.automated-health.com

Company Description

Founded in 1979, Automated Health Systems, Inc., provides vital health care services to the most vulnerable populations. From its headquarters in Pittsburgh, Pennsylvania, AHS manages state-of-the-art facilities located across the nation.

Our mission is what drives us to do everything possible to help those most in need. From the beginning, AHS has provided program development and administration services specifically related to enrollment, outreach and education in partnership with state administered healthcare programs. Our operations, including enrollment brokering, call center administration and eligibility services, are devoted primarily to underserved populations.

We provide a personalized approach to our clients, combining culturally sensitive outreach and education to support and empower consumers. In addition, we bring the resources, workflows and operational expertise to administer top-performing operations. Combined with the passion and commitment of a company that was formed solely to provide ser


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