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Part Time Call Center Directv Jobs in Silver Spring, MD

MedVanta

Medical Call Center Representative

Bethesda, MD · On-site

$18 - $20/hr

The Musculoskeletal Urgent Care Call Center Agent is a key member of the contact center team and is ... Compensation: $18.00-$20.00/hour This is a part time role offering only Night and Weekend hours.

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Part Time Call Center Directv information

See Silver Spring, MD salary details

$11

$18

$27

How much do part time call center directv jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for part time call center directv in Silver Spring, MD is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.90 per hour, depending on experience, location, and employer.

What is a part time call center agent at DIRECTV?

Part-time call center jobs at DIRECTV involve assisting customers over the phone with inquiries about their television services, billing, technical support, or account management. Employees typically work scheduled shifts that total fewer hours per week than full-time positions, offering flexibility for students or those with other commitments. The role requires good communication skills, problem-solving abilities, and a customer-oriented attitude. Training is usually provided to help employees understand DIRECTV's products and services, as well as company procedures.

What are the most common challenges faced by part time call center agents at DIRECTV, and how are they typically addressed?

Part-time call center agents at DIRECTV often face challenges such as handling high call volumes, meeting performance metrics, and dealing with frustrated customers. To address these, new hires receive comprehensive training on products, customer service protocols, and conflict resolution. Supervisors and team leads are available to provide ongoing support, and regular team meetings offer opportunities to share best practices and discuss solutions to common issues. The company also typically provides scripts and troubleshooting guides to help agents resolve customer concerns efficiently.

What are the key skills and qualifications needed to thrive as a part time call center agent for DIRECTV, and why are they important?

To thrive as a Part Time Call Center Agent for DirecTV, you need strong communication skills, basic computer literacy, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and call center phone systems is typically required. Outstanding active listening, patience, and problem-solving abilities help agents provide excellent customer service and resolve issues efficiently. These skills ensure high customer satisfaction, effective issue resolution, and contribute to the overall success of the call center operation.

What is the difference between Part Time Call Center Directv vs Part Time Customer Service Representative?

AspectPart Time Call Center DirectvPart Time Customer Service Representative
CredentialsHigh school diploma, basic technical knowledgeHigh school diploma, communication skills
Work EnvironmentCall center, remote or on-siteCall center, retail, or remote
Industry UsageTelecommunications, cable servicesVarious industries including retail, telecom, and services
Job FocusTechnical support, sales, troubleshooting for DirectvHandling customer inquiries, support, and problem resolution

Both roles involve customer interaction in a call center setting, but Part Time Call Center Directv focuses specifically on supporting and selling Directv services, while Part Time Customer Service Representative covers a broader range of industries and products. The skills and credentials are similar, making them comparable roles in customer support environments.

Is Part Time Call Center DIRECTV a good place to work?

Part Time Call Center roles with DIRECTV typically involve customer service and technical support, often requiring strong communication skills and familiarity with remote work tools. The work environment can vary, with some employees citing flexible schedules and others noting high call volumes and performance expectations. Overall, experiences depend on individual preferences and management, so researching specific locations or teams is recommended.

What are the most commonly searched types of Call Center Directv jobs in Silver Spring, MD?

The most popular types of Call Center Directv jobs in Silver Spring, MD are:

What cities near Silver Spring, MD are hiring for Part Time Call Center Directv jobs?

Cities near Silver Spring, MD with the most Part Time Call Center Directv job openings:

Part Time Call Center Directv jobs near you

Call Center Operator - Healthcare

Baltimore, MD • On-site

Mercy Medical Center
See more jobs at Mercy Medical Centerexternal

$26.75/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 21 days ago

Job description

Summary

Join Our Team at Mercy Medical Center – Now Hiring a Call Center Operator to support Urology! 

Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustworthy Companies for three consecutive years (2023–2025) and as one of America's Greatest Workplaces for Women in 2025. Additionally, we are proud to be a multi-time recipient of Forbes' America's Best Midsize Employers award, most recently in 2025.

As a hospital founded by the Sisters of Mercy, we offer a supportive and empowering environment where dedicated medical professionals thrive. If you're passionate about making a meaningful impact through your work and contributing to a mission of compassionate care, we invite you to apply today and join our Mercy family.


Responsibilities

The Call Center Operator (Practice Communications Coordinator) will be the initial point of contact for all patients and this interaction will function as a  key component to the overall patient experience. Responsibilities include:

  • Provide high quality customer service on every call
  • Promote teamwork and call center success
  • Responsible for satisfying the customer and maintaining the image of Mercy Medical Center.
  • Scheduling office appointments and procedures
  • Taking accurate phone messages
  • Making reminder calls to patients per office protocol
  • Taking accurate Rx refill requests and sending them through Epic to provider pools
  • Ensure referrals are in the system for upcoming appointments
  • Flag offices for patients coming with high balances
  • Sending out new patient packets
  • Scanning documents
  • Working workqueues (WQs)
  • Recommending workflow efficiencies to improve the patient experience
  • Provide patients with information on physicians, directions to locations and educational materials
  • Answer patients or physicians questions
  • Interviews callers to obtain full understanding of what information is being requested

This position requires a self-directed individual with comprehensive knowledge of insurance requirements, customer service skills, problem solving and the ability to multi-task. 


Requirements

Education and Work Experience:

    • High School Diploma or GED
    • A minimum of one year experience preferably in a medical office setting
      • Call Center experience a plus
      • EPIC experience preferred

Min
USD $17.83/Hr.
Max
USD $26.75/Hr.
Salary Information
Compensation decisions are made in alignment with internal equity, role scope, and market data to ensure fair and consistent pay practices. Most new hires are typically placed within the lower to mid-portion of the range; offers above that level are reserved for candidates with advanced or highly specialized qualifications.
Benefits

Benefits Eligibility is based on your scheduled FTE status and Job Category

  • Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees
  • 403(b) retirement plan with generous company match and “catch up” provision
  • Paid Time Off (PTO) & company paid holidays
  • Reimbursement for tuition, books and fees
  • Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program
  • Employer paid Short & Long Term Disability benefits for eligible employees
  • Voluntary Benefits
  • Discounts on auto & home insurance and Verizon plans
  • Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.

Qualifications:

Education and Work Experience:

    • High School Diploma or GED
    • A minimum of one year experience preferably in a medical office setting
      • Call Center experience a plus
      • EPIC experience preferred
Education:UNAVAILABLEEmployment Type: PART_TIME

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