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Weekend Lands End Call Center Jobs in Silver Spring, MD

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A Call Center Representative plays a key role in customer service by handling inbound or outbound ... Flexibility to work shifts, including evenings, weekends, and holidays, as needed. Preferred Skills:

Call Center Representative

Rockville, MD · On-site

$16.25 - $20.50/hr

A Call Center Representative plays a key role in customer service by handling inbound or outbound ... Flexibility to work shifts, including evenings, weekends, and holidays, as needed. Preferred Skills:

Supervisor Call Center

Washington, DC · On-site

$49K - $87K/yr

About the Job Our call center has a leadership opportunity located at MedStar Georgetown University ... periods weekends holidays and emergency situations. * Supports onboarding and training of new ...

Call Center

Leesburg, VA · On-site

$19/hr

Call Center We are an equal employment opportunity employer. All qualified applicants will receive ... Work Life Balance - NO WEEKENDS!! Competitive Salary and Benefits package includes a 401K ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

... and end-user support. The right candidate works well with a team, always exhibits excellent ... Ensure Call Center personnel adhere to all Tier 1 SOPs * Ensure satisfactory performance of ...

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Weekend Lands End Call Center information

See Silver Spring, MD salary details

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How much do weekend lands end call center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for weekend lands end call center in Silver Spring, MD is $17.33, according to ZipRecruiter salary data. Most workers in this role earn between $15.91 and $19.13 per hour, depending on experience, location, and employer.

What is the difference between Weekend Lands End Call Center vs Customer Service Representative?

AspectWeekend Lands End Call CenterCustomer Service Representative
CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training often provided
Work EnvironmentCall center setting, often in retail or apparel industryOffice or remote, customer-facing roles across various industries
Employer & IndustryLands End retail, customer support for apparel and home goodsVarious industries including retail, telecom, and service sectors

Weekend Lands End Call Center roles focus on customer support within Lands End's retail environment, often requiring weekend shifts. Customer Service Representatives work across multiple industries, providing support in diverse settings. While both roles involve customer interaction and similar credentials, the Lands End position is specific to the retail sector and weekend hours, whereas Customer Service Representatives have broader industry options.

What are popular job titles related to Weekend Lands End Call Center jobs in Silver Spring, MD?

For Weekend Lands End Call Center jobs in Silver Spring, MD, the most frequently searched job titles are:

What cities near Silver Spring, MD are hiring for Weekend Lands End Call Center jobs?

Cities near Silver Spring, MD with the most Weekend Lands End Call Center job openings:

Infographic showing various Weekend Lands End Call Center job openings in Silver Spring, MD as of August 2026, with employment types broken down into 2% As Needed, 75% Full Time, 21% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,040 per year, or $17.3 per hour.

Call Center Representative

ROCS Grad Staffing

Rockville, MD • On-site

$24 - $28/hr

Full-time

Medical, Dental, Vision

Posted 24 days ago

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Job description

Job description:


A Call Center Representative plays a key role in customer service by handling inbound or outbound calls to assist customers. Here’s a general job description for this role:


Job Title: Call Center Representative


Job Summary: As a Call Center Representative, you will serve as the first point of contact for customers, providing exceptional customer service through phone, email, or chat. You will be responsible for addressing inquiries, resolving complaints, processing orders, and providing information about the company’s products and services.


Key Responsibilities:


Answer incoming calls and respond to customer inquiries efficiently and professionally.

Provide accurate information regarding products, services, and policies.

Handle and resolve customer complaints in a calm and professional manner.

Assist with order placement, cancellations, returns, and other customer requests.

Escalate unresolved issues to the appropriate department or supervisor.

Document customer interactions, transactions, and follow-up actions.

Maintain a high level of customer satisfaction by providing timely responses and support.

Meet or exceed performance metrics, such as call handling time and customer satisfaction scores.

Stay updated on product and service knowledge to offer the best solutions to customers.

Requirements:


High school diploma or equivalent; some positions may require post-secondary education.

Proven customer service experience, preferably in a call center environment.

Strong communication skills, both verbal and written.

Proficiency in using call center software and CRM systems.

Ability to multitask and handle high call volumes efficiently.

Problem-solving skills and attention to detail.

Patience and the ability to remain calm under pressure.

Flexibility to work shifts, including evenings, weekends, and holidays, as needed.

Preferred Skills:


Bilingual abilities (if applicable to the customer base).

Experience with specific CRM or telephony systems.

Prior experience in the same industry (e.g., tech support, healthcare, retail).