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Full Time Call Center Directv Jobs in Florida (NOW HIRING)

RadX Inc.

Call Center Representative

Apopka, FL · On-site

$14 - $17.50/hr

RadX will be hosting a job fair the week of April 7th!! Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in ...

Radx

Call Center Representative

Apopka, FL

$14 - $17.50/hr

RadX will be hosting a job fair the week of April 7th!! Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in ...

Draftomat

Call Center Agent

Hollywood, FL · On-site

$19 - $27/hr

Job Summary We are looking for motivated and professional Call Center Agents to assist customers ... Pay: $19 - $27 per hour * Full-time position * Paid training * Career development opportunities

Alphabe Insight Inc

Call Center Agent

Tampa, FL · On-site

$14.25 - $18.75/hr

Introduction We are seeking a motivated and customer-focused Call Center Agent to support ... Stable full-time position * Collaborative team culture * Modern office environment

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Full Time Call Center Directv information

What are the key skills and qualifications needed to thrive as a Full Time Call Center DirecTV Representative, and why are they important?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by Full Time Call Center employees at DIRECTV, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What does a Full Time Call Center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are the most commonly searched types of Call Center Directv jobs in Florida? The most popular types of Call Center Directv jobs in Florida are:
What are popular job titles related to Full Time Call Center Directv jobs in Florida? For Full Time Call Center Directv jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Full Time Call Center Directv jobs in Florida look for? The top searched job categories for Full Time Call Center Directv jobs in Florida are:
What cities in Florida are hiring for Full Time Call Center Directv jobs? Cities in Florida with the most Full Time Call Center Directv job openings:
Full Time Call Center Directv jobs near you

CALL CENTER SCHEDULER

Radiology Associates of Daytona

Daytona Beach, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

Job Title: Full-Time Call Center Scheduler (Onsite)

Location: Daytona Beach, FL

About Radiology Associates

Radiology Associates is a leader in patient care and medical imaging in the Eastern Central Florida area. We are dedicated to providing our patients with the highest quality imaging services, using state-of-the-art technology in a comfortable and professional environment.

Our team is proud to work in a facility recognized as a Breast Imaging Center of Excellence by the American College of Radiology. We are committed to fostering a diverse, inclusive, and supportive workplace where employee contributions are recognized, valued, and appreciated.

Position Overview

Radiology Associates is seeking a Full-Time Call Center Scheduler for a fast-paced outpatient imaging center. This role is critical to the patient experience and requires strong customer service skills, attention to detail, and a solid medical background.

The Scheduler is responsible for providing exceptional customer service while accurately obtaining and entering patient demographic and insurance information into our Radiology Information System (RIS), ensuring timely and efficient exam scheduling.

Key Responsibilities

  • Receive inbound calls from patients and physician offices to schedule requested imaging exams

  • Make outbound calls to patients to schedule exams based on faxed or electronic orders

  • Deliver exceptional customer service while addressing patient inquiries and resolving scheduling issues

  • Handle non-routine or complex calls requiring independent judgment

  • Accurately enter and update patient demographic and insurance information in the RIS

  • Maintain professionalism and empathy when interacting with patients

  • Perform other related duties as assigned

Qualifications

  • High School Diploma or GED required

  • Strong customer service skills required

  • Medical background required

  • Knowledge of human anatomy preferred

  • Strong computer skills required, including the ability to navigate multiple systems

  • 3–6 months of call center experience preferred

  • Excellent written and verbal communication skills

  • Strong organizational skills with the ability to multitask in a fast-paced environment

  • Knowledge of medical terminology preferred

  • Minimum of one year of related medical office experience preferred

  • Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus

What We Offer

  • Affordable Medical, Dental, and Vision benefits

  • Employee Assistance Program (EAP)

  • Paid Time Off and Paid Holidays

  • Paid Life and AD&D Insurance

  • Travel Assistance and Identity Theft Protection

  • Employee Recognition Program

  • 401(k) Program

  • Employee Referral Bonus Program

Equal Opportunity Employer

Radiology Associates is an Equal Opportunity Employer and complies with all federal, state, and local anti-discrimination laws. We are a Drug-Free and Tobacco-Free Workplace and participate in E-Verify.