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Full Time Call Center Directv Jobs in Alabama (NOW HIRING)

Signius

Full-Time Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center Representative Location : Mobile, AL (In-Office) l Pay: $17-$20/hr Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays At Signius, we ...

MCI Careers

$15.75 - $19.75/hr

Are you a strong communicator who enjoys helping people and solving problems? We're looking for a motivated Full-Time Call Center Representative to provide outstanding customer support. Whether you ...

Signius

Call Center Representative

Mobile, AL · On-site

$17 - $20/hr

Full-Time Call Center RepresentativeLocation: Mobile, AL (In-Office) l Pay: $17-$20/hrSchedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and HolidaysAt Signius, we pride ...

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Full Time Call Center Directv information

What does a full time call center DIRECTV employee do?

A Full Time Call Center DIRECTV employee is responsible for handling customer inquiries, providing technical support, processing service requests, and resolving billing or account issues over the phone. They serve as the primary point of contact between customers and DIRECTV, ensuring a positive customer experience. These employees are typically expected to handle a high volume of calls in a fast-paced environment while maintaining professionalism and meeting performance goals. Full time roles generally require a set schedule of 40 hours per week and may include evenings, weekends, or holidays.

What are the key skills and qualifications needed to thrive as a full time call center DIRECTV employee?

To thrive as a Full Time Call Center DirecTV Representative, you need strong communication skills, customer service experience, and a high school diploma or equivalent. Familiarity with CRM software, call management systems, and DirecTV product knowledge are typically required. Patience, problem-solving abilities, and a positive attitude help you excel in handling customer inquiries and resolving issues. These skills ensure efficient service delivery, customer satisfaction, and contribute to the company's reputation and retention goals.

What are some common challenges faced by full time call center DIRECTV employees, and how can they be addressed?

Full Time Call Center employees at DIRECTV often encounter challenges such as handling high call volumes, navigating complex customer issues, and maintaining service quality under pressure. To overcome these, it’s important to become familiar with company resources and scripts, actively listen to customers, and utilize support from team leads or supervisors. Regular training and open communication with colleagues can also help employees stay updated on product changes and improve their problem-solving skills, making the work environment more collaborative and supportive.

What is the difference between Full Time Call Center Directv vs Full Time Customer Service Representative?

AspectFull Time Call Center DirectvFull Time Customer Service Representative
CredentialsHigh school diploma or equivalent; training on Directv productsHigh school diploma or equivalent; general customer service skills
Work EnvironmentCall center setting, handling Directv-related inquiriesCall center or retail environment, handling various customer issues
Industry UsageTelecommunications, satellite TV servicesVarious industries including retail, telecom, and service providers
Common Search/ComparisonYesYes

Full Time Call Center Directv roles focus specifically on satellite TV services, requiring product-specific training. In contrast, Full Time Customer Service Representatives handle a broader range of customer issues across multiple industries. Both roles involve call center work and require strong communication skills, but Directv positions are more specialized in telecommunications and satellite services.

What are the most commonly searched types of Call Center Directv jobs in Alabama?

The most popular types of Call Center Directv jobs in Alabama are:

What are popular job titles related to Full Time Call Center Directv jobs in Alabama?

For Full Time Call Center Directv jobs in Alabama, the most frequently searched job titles are:

What job categories do people searching Full Time Call Center Directv jobs in Alabama look for?

The top searched job categories for Full Time Call Center Directv jobs in Alabama are:

What cities in Alabama are hiring for Full Time Call Center Directv jobs?

Cities in Alabama with the most Full Time Call Center Directv job openings:

Full Time Call Center Directv jobs near you

Full-Time Call Center Representative

Signius

Mobile, AL • On-site

$17 - $20/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 27 days ago

Job description

Full-Time Call Center Representative
Location: Mobile, AL (In-Office) l Pay: $17-$20/hr
Schedule: 40 hours/week, 10-hr shifts l Must work one weekend day (Sat or Sun) and Holidays
At Signius, we pride ourselves on building a supportive, compassionate, and collaborative team. We provide high-quality support to a diverse range of clients - from medical practices to apartment complexes, and professional services. If you're a great communicator who loves helping people and working in an upbeat environment, we'd love to meet you!
No experience? No problem! We provide comprehensive training to set you up for success from day one.
What You'll Do:
  • Warmly greet callers and handle a high volume of incoming calls with professionalism and empathy.
  • Gather, verify, and relay accurate message details so our clients can rely on us completely.
  • Efficiently enter information into our computer system with high attention to detail.

What We're Looking For:
  • A welcoming, upbeat, and professional phone presence.
  • Strong English communication skills (excellent spelling and grammar).
  • Comfortable navigating a Windows-based computer environment.
  • Typing speed of 35+ WPM.
  • Reliable attendance and a strong work ethic.
  • Flexibility to work one weekend day each week.

Pay: $20/hr
Perfect Attendance is considered being on time for the start of your shift, leaving and coming back on time from any breaks during your shift, and fully completing your assigned shift. Compensation without perfect attendance is $17/hr.
Benefits (Waiting period may apply):
  • Employee Stock Ownership (ESOP) - Share in the company's success!
  • Medical, Dental, and Vision Insurance
  • Traditional 401k with company matching and Free Life Insurance
  • Paid Time Off and Legal assistance programs

Signius is an Equal Opportunity Employer.

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