Full Time Amazon Problem Solver Jobs in Springfield, MA

6:45am-3:15pm/Monday-Friday

When joining our Supply Chain team, you can feel right away that people are at the heart of what we do. You'll be surrounded by a team who is looking to make an impact on our customers, our community, and each other. By pairing innovative technology with dynamic employees, we create smarter, more efficient ways to deliver for customers. Our network of distribution, fulfillment, fleet, furniture installation and professional teams work together in fun and safe environments to deliver state-of-the-art products, services and expertise to our customers.

What you'll be doing:

As a Cover Delivery Driver, you will drive a variety of route assignments to cover for vacations and absences at least 50% of the time. You will provide outstanding customer service by helping to resolve problems and by accepting product returns as required.

In this role, you will transport products safely and deliver office supplies on your assigned route to customers.  At times, depending on volume, you will load vehicles. You will organize and load product for delivery utilizing the manifest assuring the most efficient delivery route and schedule. 

Safety is our utmost priority so, in this role, we will look to you to ensure safe work practices and embrace and foster our safety culture. You will be a problem solver for our customers; providing customer support, accepting product returns, and will be empowered to make your customers' day.  You're our brand on wheels! This is a critical role and you will be essential to the success of Staples Supply Chain as we deliver to our customers. 

What you bring to the table:  

• An ability to be a safe and courteous driver who can navigate your way around a map and all kinds of weather and road conditions. 
• An ability to make sound decisions, be it driving, parking, safety related and/or customer interaction related. 
• An ability to learn and utilize software applications including a working knowledge of Microsoft Office-specifically Word and Excel.
• An ability to use technology including GPS and mobile Proof of Delivery (POD) devices. 
• A personal commitment to your growth and development.
• An ability to bring new ideas that add efficiency and opportunities to grow the business. 
• An inclusive approach with your colleagues and customers to forge strong relationships and foster collaboration to resolve issues. 
• An ability and willingness to maintain cleanliness of vehicle including performing pre-trip vehicle inspections and reporting any maintenance concerns.

Basic Qualifications: 

• Must have a valid drivers' license with a driving record indicating a safe driving history acceptable to the company and at all times remain eligible to drive a commercial motor vehicle under applicable laws and regulations. 
• Ability to pass a DOT physical and drug screen (No THC) to the extent legally permissible. 
• Must obtain a 6-month DOT medical card specific to the role. 
• Basic English language skills (both verbal and written communications).
• Full-Time associates must have the ability to work additional hours beyond scheduled shift; additional overtime hours will be required based on business need. 
• Ability to lift up to 70lbs, push and pull items weighing up to 400 lbs with the assistance of hand carts/material handling equipment, and occasionally maneuver up to 130 lbs.
• Must wear safety composite shoes.
• Must be at least 21 years of age. 

Preferred Qualifications: 

• High school diploma/GED or equivalent work experience.
• Minimum 1-year of truck driving experience (operating a 16ft or longer straight truck) or comparable driving experience.
• High volume / small package delivery experience.

We Offer: 

• Competitive Pay:  $23.75-$26.00/hour Based on Experience
• Ability to earn additional compensation through our Safety Program.
• Receive a pair of work shoes after 30 days. 
• Inclusive culture with associate-led Business Resource Groups.
• Staples offers both Full-Time and Part-Time benefits. Some Full-Time benefits include: 112 Hours of PTO and Holiday Schedule (7 observed paid holidays + 1 floating holiday), Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.