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Full Time Amazon It Help Desk Jobs in Raleigh, NC

Dillon Supply Company Inc.

Service Desk Analyst

Raleigh, NC · On-site

$20 - $27.25/hr

Qualifications Required * 2-4 years of experience in a Service Desk, Help Desk, Technical Support, or customer-facing IT support role. * Strong customer service orientation with excellent verbal and ...

Dillon Supply Company

Service Desk Analyst

Raleigh, NC

$18.25 - $25/hr

... Desk, Help Desk, Technical Support, or customer-facing IT support role. * Strong customer service orientation with excellent verbal and written communication skills. * Basic understanding of:

PharPoint Research, Inc

IT Intern

Durham, NC · On-site

$13.50 - $18/hr

... Full-time Description BASIC SUMMARY: Coordinates technical aspects of Information Systems processes and projects under direction of IT Management. Responsibilities include: supporting help desk ...

HUMACYTE GLOBAL INC

Sr. IT Support Specialist

Durham, NC · On-site

Information Technology LOCATION: Durham, NC, Onsite/Not Remote COMPANY: Humacyte Inc (Nasdaq: HUMA ... Serve as the escalation point for frontline / junior help desk staff on complex or high-priority ...

NV5

IT Analyst

Cary, NC

NV5 is seeking a full-time IT Analyst to support our Cary, NC office. This role provides frontline ... t or help desk environment Work environment and physical demands of this position The ...

NV5

IT Analyst

Cary, NC

Responsibilities NV5 is seeking a full-time IT Analyst to support our Cary, NC office. This role ... t or help desk environment Work environment and physical demands of this position The ...

NV5

IT Analyst

Cary, NC · On-site

Responsibilities NV5 is seeking a full-time IT Analyst to support our Cary, NC office. This role ... t or help desk environment Work environment and physical demands of this position The ...

kgs

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

Koniag, Inc.

Help Desk Technician

Durham, NC · On-site

$17 - $22/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

kgs

Help Desk Technician

Durham, NC · On-site

$19.25 - $26/hr

Gather information and follow required diagnostic procedures. * Responds to email in a timely ... Candidates supporting this function shall have a minimum of one year Call Center/Helpdesk ...

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All JobsAmazon It Help Desk JobsFull Time Amazon It Help Desk JobsFull Time Amazon It Help Desk Jobs in Raleigh, NC

Full Time Amazon It Help Desk information

See Raleigh, NC salary details

$36.5K

$81.4K

$121K

How much do full time amazon it help desk jobs pay per year?

As of Aug 13, 2026, the average yearly pay for full time amazon it help desk in Raleigh, NC is $81,442.00, according to ZipRecruiter salary data. Most workers in this role earn between $64,200.00 and $97,200.00 per year, depending on experience, location, and employer.

What is the difference between Full Time Amazon It Help Desk vs Full Time Amazon Network Technician?

AspectFull Time Amazon It Help DeskFull Time Amazon Network Technician
CertificationsCompTIA A+, ITIL, Microsoft certificationsCCNA, CompTIA Network+, Cisco certifications
Work EnvironmentHelp desk support, remote and on-site troubleshootingNetwork infrastructure setup, maintenance, on-site troubleshooting
Employer & Industry UsageCustomer support for IT issues within AmazonNetwork infrastructure management within Amazon facilities

While both roles support Amazon's IT infrastructure, the Amazon It Help Desk focuses on end-user support and troubleshooting software or hardware issues, often remotely. The Amazon Network Technician specializes in maintaining and repairing network hardware and infrastructure on-site. Both roles require relevant certifications and are essential for Amazon's IT operations, but they differ in daily tasks and technical focus.

What are the most commonly searched types of Amazon It Help Desk jobs in Raleigh, NC?

The most popular types of Amazon It Help Desk jobs in Raleigh, NC are:

What are popular job titles related to Full Time Amazon It Help Desk jobs in Raleigh, NC?

For Full Time Amazon It Help Desk jobs in Raleigh, NC, the most frequently searched job titles are:

What job categories do people searching Full Time Amazon It Help Desk jobs in Raleigh, NC look for?

The top searched job categories for Full Time Amazon It Help Desk jobs in Raleigh, NC are:

What cities near Raleigh, NC are hiring for Full Time Amazon It Help Desk jobs?

Cities near Raleigh, NC with the most Full Time Amazon It Help Desk job openings:

Full Time Amazon It Help Desk jobs near you
Infographic showing various Full Time Amazon It Help Desk job openings in Raleigh, NC as of June 2026, with employment types broken down into 66% Full Time, 29% Part Time, 1% Temporary, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $81,442 per year, or $39.2 per hour.

Bilingual Help Desk Analyst with Spanish in Durham NC

360 IT Professionals

Durham, NC

$19.75 - $27/hr

Full-time

Re-posted 7 hours ago

Job description

Company Description

360 IT Professionals is a Software Development Company based in Fremont, California that offers complete technology services in Mobile development, Web development, Cloud computing and IT staffing. Merging Information Technology skills in all its services and operations, the company caters to its globally positioned clients by providing dynamic feasible IT solutions. 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement.

Our services are vast and we produce software and web products. We specialize in Mobile development, i.e. iPhone and Android apps. We use Objective C and Swift programming languages to create native applications for iPhone, whereas we use Android Code to develop native applications for Android devices. To create applications that work on cross-platforms, we use a number of frameworks such as Titanium, PhoneGap and JQuery mobile. 

Furthermore, we build web products and offer services such as web designing, layouts, responsive designing, graphic designing, web application development using frameworks based on model view controller architecture and content management system. Our services also extend to the domain of Cloud Computing, where we provide Salesforce CRM to effectively manage one's business and ease out all the operations by giving an easy platform. Apart from this, we also provide IT Staffing services that can help your organization to a great extent as you can hire highly skilled personnel's through us.

We make sure that we deliver performance driven products that are optimally developed as per your organization's needs. Take a shot at us for your IT requirements and experience a radical change.

Job Description

Responsibilities include:

  • Monitoring incoming issues that are resolved by the front line Help Desk staff
  • Diagnosing the root cause and resolving isolated issues
  • Escalating customer issues to development staff
  • Recommending product and process improvement strategies based on perceived trends or patterns in field issues
  • Working with multiple groups to work through complex issues that include replicating, isolating and identifying a root cause while providing workarounds and testing, fixes, and patches. May assist with the setup of staging or test environments.
Additional Information

Thanks and Regards,

Isha Sharma

408-766-0000- EXT 425

isha.sharma@)usitsol.com

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