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Full Time Airline Ticketing Jobs (NOW HIRING)

Capgemini

Senior Product Manager

Atlanta, GA · On-site

$73K - $174K/yr

Airline Domain Analysis Analyze and improve airline processes including: Booking Ticketing ... Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time ...

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Full Time Airline Ticketing information

What skills and qualifications are needed to thrive as a full time airline ticketing agent?

To thrive as a Full Time Airline Ticketing Agent, you need strong customer service skills, attention to detail, and typically a high school diploma or equivalent. Familiarity with Global Distribution Systems (GDS) like Amadeus or Sabre and basic computer proficiency are essential, and some positions may prefer IATA certification. Excellent communication, patience, and problem-solving skills help agents handle customer inquiries and resolve travel-related issues smoothly. These skills ensure efficient ticket processing, enhance customer satisfaction, and contribute to smooth airline operations.

What are common challenges faced by full time airline ticketing agents, and how can they be managed?

Full-time airline ticketing agents often encounter challenges such as managing high passenger volumes during peak travel times, handling complex itinerary changes, and resolving booking or payment issues. Effective time management, strong attention to detail, and clear communication skills are essential for handling these situations smoothly. Additionally, staying updated on airline policies, fare rules, and reservation systems helps agents provide accurate information and excellent customer service. Team collaboration is also important, as ticketing agents frequently coordinate with customer service teams and flight operations to ensure seamless travel experiences for passengers.

What is a full time airline ticketing agent?

Full time airline ticketing jobs involve assisting customers with booking, changing, and canceling flight reservations, either in person, by phone, or online. Employees in these roles are responsible for providing accurate information about flight schedules, fares, and travel policies, as well as processing payments and issuing tickets. These positions require strong customer service skills, attention to detail, and familiarity with airline reservation systems. Full time ticketing agents often work in airports, call centers, or travel agencies, and may be required to work varying shifts, including weekends and holidays.

What is the difference between Full Time Airline Ticketing vs Part Time Airline Ticketing?

AspectFull Time Airline TicketingPart Time Airline Ticketing
Work HoursTypically 35-40 hours per weekFewer hours, often less than 20 hours per week
CertificationsRequired certifications often include airline-specific training and customer service skillsSimilar certifications needed, but may vary based on hours worked
Work EnvironmentAirport counters, ticketing offices, customer service desksSame as full-time, but with more flexible scheduling
Job ResponsibilitiesProcessing ticket sales, assisting customers, managing reservationsSame responsibilities, but with reduced hours and possibly fewer shifts

Full Time Airline Ticketing involves working standard hours with comprehensive responsibilities, while Part Time Airline Ticketing offers more flexible scheduling with similar duties. Both roles require comparable certifications and work in similar environments, but the hours and commitment levels differ.

More about Full Time Airline Ticketing jobs

What cities are hiring for Full Time Airline Ticketing jobs?

Cities with the most Full Time Airline Ticketing job openings:

What are the most commonly searched types of Airline Ticketing jobs?

The most popular types of Airline Ticketing jobs are:

What states have the most Full Time Airline Ticketing jobs?

States with the most job openings for Full Time Airline Ticketing jobs include:

What job categories do people searching Full Time Airline Ticketing jobs look for?

The top searched job categories for Full Time Airline Ticketing jobs are:

Full Time Airline Ticketing jobs near you
Infographic showing various Full Time Airline Ticketing job openings in the United States as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution.

Full-Time Customer Service Agent

Envoy Air Inc.

Jamaica, NY

$21.25/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 5 days ago

Envoy Air rating

6.0

Company rating: 6.0 out of 10

Based on 163 frontline employees who took The Breakroom Quiz

20th of 26 rated airlines

Job description

Come and work for Envoy Air, an American Airlines Group Company, at John F. Kennedy International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service.

 

We are hiring immediately, with no experience required!

Pay rate: $21.25/hr.


What’s in it for you?

  • Travel for free with your family and friends on flights across the American Airlines global network.
  • Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy.
  • Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment.
  • In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level.
  • Both full-time and part-time positions available.
  • Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever.
  • Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert.

What you will be doing!

  • Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger’s trip. Don’t let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience.
  • This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner
  • Provide efficient and friendly service. Responsible for ensuring our crew and luggage are transported safely between the terminal and aircraft. 
  • Responsible for operating vehicles in various weather and visibility conditions. 
  • Shuttles are driven in areas congested with aircraft, as well as moving and stationary vehicles and equipment. 
  • No time for the gym? No problem! You will get a good workout in while lifting the customers’ bags onto the belt and seeing them off to their destination.
  • This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company!

Requirements:

  • Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds.
  • 18 years or older.
  • High school diploma, GED, or international equivalent.
  • Ability to pass a pre-employment drug screen and background check.
  • Authorized to work in U.S. without sponsorship.
  • Possess a valid, unexpired and unsuspended REAL ID-compliant, state driver’s license; or otherwise maintain all necessary authority and identification to travel for business needs as required; some license restrictions may prohibit a candidate from being considered for this role.

Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos

Envoy Air is an Equal Opportunity Employer – Minorities/Women/Veterans/Disabled/LGBT. 

Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights.

#EnvoyHubL

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