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Full Time Aetna Customer Service Jobs in Elizabeth, NJ

Customer Service Representative

New York, NY · On-site

$17.50 - $23.75/hr

This is a full-time role for a Customer Service Representative full remotely. The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer ...

The ideal Customer Service Representative will be responsible for performing the below job ... Additional Information Schedule: Full-time (9am-5pm), Monday-Friday Rate of pay: In compliance with ...

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Marketing Employment Type: Full Time Location: New York Compensation: Competitive Description We are looking for a dedicated Customer Service Representative to join our team. You will be the first ...

Customer Service Rep

New York, NY · On-site

$17.50 - $23.75/hr

Sales Employment Type: Full Time Location: New York Compensation: Competitive Description The Role We are looking for a dedicated Customer Service Representative to join our team. You will be the ...

Customer Service Manager

Jamaica, NY · On-site

$100K - $130K/yr

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

What you get: * Full-time Employment with Benefits day one including paid Holidays. * $16.50/hr ... Customer Service Experience. * Can navigate multiple applications and research solutions with ease

Customer Service Manager

Jamaica, NY · On-site

$100K - $130K/yr

Could you be the full-time onsite Customer Service Manager in New York Airport, NY, US we're looking for? Your future role Take on a new challenge and apply your customer-centric expertise in a new ...

The ideal Customer Service Representative will be responsible for performing the below job ... Additional Information Schedule: Full-time (9am-5pm), Monday-Friday Rate of pay: In compliance with ...

Customer Service Position - IC Sahadi's is a family owned and operated business whose name is ... There will be opportunity for advancement, and a good benefits package for full time workers. We ...

Customer Service Coordinator

Manhattan, NY · On-site

$19.75 - $25.75/hr

In a fast-paced world where customer service often falls short, we prioritize quality and constant ... Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health ...

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Showing results 1-20

Full Time Aetna Customer Service information

See Elizabeth, NJ salary details

$8

$17

$27

How much do full time aetna customer service jobs pay per hour?

As of May 28, 2026, the average hourly pay for full time aetna customer service in Elizabeth, NJ is $17.25, according to ZipRecruiter salary data. Most workers in this role earn between $14.04 and $19.38 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Full Time Aetna Customer Service representative, and why are they important?

To thrive as a Full Time Aetna Customer Service representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent, with some positions preferring previous customer service or healthcare experience. Familiarity with CRM systems, call center software, and knowledge of healthcare terminology or HIPAA regulations is often required. Patience, empathy, and active listening are crucial soft skills for effectively assisting diverse members and resolving their concerns. These skills ensure efficient service delivery, high member satisfaction, and compliance with healthcare regulations.

What are some common challenges faced by Full Time Aetna Customer Service representatives, and how are they supported in overcoming them?

Full Time Aetna Customer Service representatives often encounter challenges such as managing high call volumes, addressing complex insurance inquiries, and assisting customers who may be stressed or frustrated. To support representatives, Aetna provides comprehensive training, access to detailed resources, and ongoing coaching to help navigate these situations effectively. Team leaders and supervisors are readily available for guidance, and peer collaboration is encouraged, fostering a supportive work environment where employees can share best practices and find solutions together.

What are Full Time Aetna Customer Service jobs?

Full Time Aetna Customer Service jobs involve assisting Aetna health insurance members by answering questions, resolving issues, and providing information about benefits, claims, and policies. These positions are typically office-based or remote and require employees to work standard full-time hours, usually 40 hours per week. Customer service representatives play a key role in ensuring members have a positive experience by delivering accurate and timely support, often via phone, email, or chat.

What is the difference between Full Time Aetna Customer Service vs Part Time Aetna Customer Service?

AspectFull Time Aetna Customer ServicePart Time Aetna Customer Service
Work HoursTypically 40 hours/weekLess than 30 hours/week
CredentialsHigh school diploma or equivalent; customer service experienceSame as full-time; often same certifications
Work EnvironmentCall centers or remote settings within healthcare industrySimilar environment, fewer hours
BenefitsFull benefits including health insurance, paid time offLimited or no benefits

Full Time Aetna Customer Service roles involve standard 40-hour workweeks with comprehensive benefits, while Part Time roles offer fewer hours and limited benefits. Both positions require similar credentials and work in comparable healthcare customer service environments, but the commitment and benefits differ significantly.

What are the most commonly searched types of Aetna Customer Service jobs in Elizabeth, NJ? The most popular types of Aetna Customer Service jobs in Elizabeth, NJ are:
What cities near Elizabeth, NJ are hiring for Full Time Aetna Customer Service jobs? Cities near Elizabeth, NJ with the most Full Time Aetna Customer Service job openings:

Customer Service Representative

JAK'S Tire & Auto

Bernardsville, NJ

$16 - $18/hr

Full-time

Posted 11 days ago


Job description

We are seeking a friendly and dependable Customer Service Representative to handle day-to-day customer interactions and administrative support. This role is focused on communication, organization, and customer care.
You will be the first point of contact for many of our customers and play an important role in keeping the shop running efficiently.
Key Responsibilities:
  • Greet customers in a friendly and professional manner.
  • Answer incoming phone calls and assist with general inquiries.
  • Schedule and confirm appointments.
  • Check customers in and out of the shop.
  • Provide status updates on vehicles (as directed by service advisor/technicians).
  • Communicate clearly and professionally with customers throughout their visit.
  • Maintain accurate customer and vehicle records.
  • Assist with invoicing and basic administrative tasks.
  • Follow up with customers for appointment reminders and general check-ins.
  • Keep the front office clean, organized, and presentable.

What We’re Looking For:
  • Strong communication and interpersonal skills.
  • Organized and detail-oriented.
  • Ability to multitask in a fast-paced environment.
  • Positive attitude and team-oriented mindset.
  • Comfortable using computers and basic office software.
  • Previous customer service experience preferred.
  • Automotive knowledge is helpful, but not required.

Compensation & Benefits:
  • Competitive hourly pay.
  • Stable, full-time position.
  • Supportive and team-focused work environment.
  • Opportunity to grow within the company.
  • Employee discounts on services.

Why This Role Matters:
This position helps create a smooth and professional experience for every customer while supporting the rest of the team. The right person will help improve organization, communication, and overall efficiency in the shop.